A clear look at Ticket Fairy

TicketSource Alternative Platform: Compare Ticketing Features You Can Check Singapore

TicketSource Alternative Platform: Review confirmed Ticket Fairy features for sales, promotion and entry, then verify each provider's current pricing and terms.
  • Flexible tickets for the way your event sells
  • Guest details kept with each order
  • Shared entry list ready for the door team

No setup fees or subscription required

Ticket Fairy event dashboard
Sell more tickets, help buyers faster and keep queues moving.

Sell more tickets, understand your audience and run your event with less admin.

25,000+Events powered
10M+Tickets issued
$300M+Ticket sales
13Countries

Connect the Sale to Support, Audience Growth and Entry

Trace Every Promoter and Campaign Sale

Give each sales source a tracked link and see the tickets and revenue it produces.

Reward buyers for bringing friends

Ticket Fairy referrals reward buyers when friends purchase and show you how much revenue they bring in.

Help Buyers Without Hunting for Answers

See payments, refunds, attendee answers and ticket changes when someone asks for help.

Keep the Queue Moving

Scan tickets quickly without relying on a list exported earlier.
Explore all features

We handle all of your event's customer support enquiries, at no extra cost.

24/7 Ticket Buyer Support

Our support team is there around the clock to help your ticket buyers with any question, by email, chat and social media.

Dedicated Account Management

You get personal support from an experienced account manager who helps you get your event setup, marketing and operations right.

Multi-Channel Support

Get support by email, live chat and social media, plus a help center full of guides and FAQs.

Proactive Issue Resolution

We keep an eye on your events in real time and fix problems before they cost you sales or upset your buyers.

Transparent Pricing

Pricing for Singapore

How Our Pricing Works in Singapore

Fair, transparent pricing: the higher the ticket price, the lower the percentage fee. All fees shown include payment processing.

🎟️

Free tickets have no fees - completely free for both organizers and attendees

💎

5–10% of the ticket price: the higher the ticket price, the lower the fee

📊

Minimum fee of S$2.00 per paid ticket

Fee includes platform, payment processing, referral marketing and 24/7 support. Nothing extra.

All-Inclusive Pricing

  • Platform usage and technology
  • Payment processing for all major cards and payment methods
  • Built-in marketing tools
  • Customer support for you and your attendees
  • Real-time analytics dashboard
  • Mobile check-in app

No setup, monthly, or platform fees for organizers • Fees are added to ticket prices - you receive the full ticket value

Grow Your Audience, Help Buyers Faster and Speed Up Entry

Marketing cannot see which promotion sold tickets

See the tickets and revenue produced by each promoter and campaign.

A buyer needs an answer before they give up

Give support staff the buyer, payment, attendee and ticket details they need to answer quickly.

Refunds and resale surprise the door team

Let staff scan quickly after a refund, replacement or resale without sending the guest elsewhere.

Help Staff Answer Buyers Faster and Keep Entry Moving

Compare checkout and the tools staff use for attendee data, support, entry, payouts and reporting. Confirm current pricing and contract terms directly with each provider.

This page explains Ticket Fairy's own confirmed features. It does not claim another provider is cheaper, faster or missing a feature without a dated primary source.

Compare the journey with every team role

  1. 1

    Compare the complete event journey

    Check promotion, checkout, support, refunds, resale and entry as well as ticket creation.

  2. 2

    Test with every team role

    Give marketing, support, box office and door staff the access each role needs.

  3. 3

    Confirm current pricing and terms

    Ask each provider to document the commercial offer before you move an event.

Compare the value your team gets from every sale

Choose a Ticketsource Alternative That Works Beyond the Box Office

Ticket Fairy helps buyers discover and share your event, shows which campaigns sell tickets, helps support answer questions and keeps entry moving.

Give the Next Event a Stronger Starting Audience

Use sales patterns and opted-in contacts from previous events to understand demand and invite relevant buyers back.

Frequently Asked Questions for Event Organizers

Practical questions

Start with the work your team repeats: setting up tickets, collecting attendee details, promoting the event, helping guests and running entry. Confirm current pricing and contract terms directly with each provider.

Yes. Set ticket choices, prices, quantities and sale times, then add eligible items such as merchandise, parking or donations to checkout.

Yes. Ticket scanning and order search give staff the ticket, attendee and booking details they need to help guests and keep the queue moving.

Grow the Audience and Make Every Event Easier to Run

Start without a credit card or monthly ticketing fee. Buyers pay the booking fee by default.