Made for event teams

Event Ticketing with Merchandise for Presales, Merchandise and Trackable Sales

Event Ticketing with Merchandise: Run presales, sell merchandise and use tracked links to see which campaigns, promoters and buyers bring in orders.
  • Flexible tickets for the way your event sells
  • Guest details kept with each order
  • Shared entry list ready for the door team

No setup fees or subscription required

Ticket Fairy event dashboard
Sell more tickets, help buyers faster and keep queues moving.

Sell more tickets, understand your audience and run your event with less admin.

25,000+Events powered
10M+Tickets issued
$300M+Ticket sales
13Countries

Add Merchandise to Checkout and Grow Order Value

Merchandise sales are left behind

A buyer who wants a shirt, poster or bundle should not need a second checkout after buying admission.

Fulfilment staff need the product choice at a glance

Show the ticket, product choice and collection details with the sale.

Add-on revenue is hard to measure

See which tickets and campaigns sell merchandise, not just the final total.

Grow Order Value With Event Merchandise at Checkout

Offer the merchandise available for an event as an add-on during ticket purchase and keep it with the order. Staff can see what the buyer selected when preparing fulfilment or helping the customer.

Increase order value without adding checkout friction

Sell merchandise with the ticket

Offer shirts, posters, bundles and other products in the same checkout as admission.

Map the right add-on to the ticket

Show a product with the ticket type or package where it makes commercial sense.

Collect fulfilment details at checkout

Ask for size, colour, pickup choice or another useful detail as part of the order.

Give Fulfilment Staff the Details They Need

See the merchandise choice, buyer and ticket details when the product is prepared.
Explore all features

Sell products with admission and fulfil every order

  1. 1

    Choose the products and packages

    Add the merchandise and decide which ticket types or offers should show it.

  2. 2

    Sell the full experience in one checkout

    Let buyers pay for admission and products together, with the details fulfilment needs.

  3. 3

    Prepare Every Collection Correctly

    Check the ticket, product choice and collection information before handover.

We handle all of your event's customer support enquiries, at no extra cost.

24/7 Ticket Buyer Support

Our support team is there around the clock to help your ticket buyers with any question, by email, chat and social media.

Dedicated Account Management

You get personal support from an experienced account manager who helps you get your event setup, marketing and operations right.

Multi-Channel Support

Get support by email, live chat and social media, plus a help center full of guides and FAQs.

Proactive Issue Resolution

We keep an eye on your events in real time and fix problems before they cost you sales or upset your buyers.

Transparent Pricing

No setup fees. No monthly costs. You keep 100% of ticket revenue.

How Our Pricing Works

Fair, transparent pricing: the higher the ticket price, the lower the percentage fee. All fees shown include payment processing.

๐ŸŽŸ๏ธ

Free tickets have no fees - completely free for both organizers and attendees

๐Ÿ’Ž

5โ€“10% of the ticket price: the higher the ticket price, the lower the fee

๐Ÿ“Š

Minimum fee of US$2.00 per paid ticket

โœ…

Fee includes platform, payment processing, referral marketing and 24/7 support. Nothing extra.

All-Inclusive Pricing

  • Platform usage and technology
  • Payment processing for all major cards and payment methods
  • Built-in marketing tools
  • Customer support for you and your attendees
  • Real-time analytics dashboard
  • Mobile check-in app

No setup, monthly, or platform fees for organizers โ€ข Fees are added to ticket prices - you receive the full ticket value

Sell Merchandise Without Losing Order Value

Sell Merchandise While Buyers Choose Their Tickets

Add shirts, posters and bundles to ticket checkout so buyers can complete one purchase. Your fulfilment team sees the product, size and collection details it needs.

Grow Revenue With Extras Guests Actually Want

Offer relevant merchandise or upgrades beside admission, then show fulfilment staff exactly what each buyer purchased. Tracked links and buyer referrals also reveal which promotion produced the sale.

Frequently Asked Questions for Event Organizers

Practical questions

Yes. You can ask questions for the whole order or each attendee, so your team gets the information it needs before arrival.

Yes. Set ticket choices, prices, quantities and sale times, then add eligible items such as merchandise, parking or donations to checkout.

Yes. Ticket scanning and order search give staff the ticket, attendee and booking details they need to help guests and keep the queue moving.

Grow Order Value With Merchandise Buyers Want

Start without a credit card or monthly ticketing fee. Buyers pay the booking fee by default.