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Made for event teams

Live Performance Ticketing Platform for Sales, Attendee Details and Entry

Live Performance Ticketing Platform: Set ticket choices, collect useful attendee details, sell extras and welcome guests quickly.
  • Flexible tickets for the way your event sells
  • Guest details kept with each order
  • Shared entry list ready for the door team

No setup fees or subscription required

Ticket Fairy event dashboard
Sell more tickets, help buyers faster and keep queues moving.

Sell more tickets, understand your audience and run your event with less admin.

25,000+Events powered
10M+Tickets issued
$300M+Ticket sales
13Countries

Make every performance feel organised before curtain up

Live performance ticketing software for every show

Sell each performance date with its own ticket choices, prices and availability.

Let buyers choose exact seats

Build an interactive seat map so the buyer and the front of house team know the seat selected.

Give box office the complete order

Find payment, attendee answers and ticket details together when a guest needs support.

Welcome Guests Without Slowing the Queue

Scan tickets and find the guest quickly when they need help.
Explore all features

We handle all of your event's customer support enquiries, at no extra cost.

24/7 Ticket Buyer Support

Our support team is there around the clock to help your ticket buyers with any question, by email, chat and social media.

Dedicated Account Management

You get personal support from an experienced account manager who helps you get your event setup, marketing and operations right.

Multi-Channel Support

Get support by email, live chat and social media, plus a help center full of guides and FAQs.

Proactive Issue Resolution

We keep an eye on your events in real time and fix problems before they cost you sales or upset your buyers.

Transparent Pricing

No setup fee. No required monthly ticketing fee. You keep 100% of ticket revenue.

How Our Pricing Works

Fair, transparent pricing: the higher the ticket price, the lower the percentage fee. All fees shown include payment processing.

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You and your attendees pay no fees on free tickets

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5โ€“10% of the ticket price: the higher the ticket price, the lower the fee

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Minimum fee of โ‚ฌ1.00 per paid ticket

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Fee includes platform, payment processing, referral marketing and 24/7 support. Nothing extra.

All-Inclusive Pricing

  • Platform usage and technology
  • Payment processing for all major cards and payment methods
  • Built-in marketing tools
  • Customer support for you and your attendees
  • Real-time analytics dashboard
  • Mobile check-in app

No setup fee or required monthly ticketing fee โ€ข Fees are added to ticket prices - you receive the full ticket value

Sell Every Performance and Deliver a Better Guest Experience

Every performance has its own inventory

Dates, seating, holds and prices must stay clear when a production has many performances.

Guest questions slow a busy box office

Staff need the buyer, payment, seat and ticket details to answer quickly.

A changed plan creates a support scramble

Give your support team the booking and attendee details they need when plans change or a ticket is transferred.

Sell Every Performance and Seat With Faster Box Office Support

Sell each performance date and every seat or admission option your event offers, then give box office and front-of-house teams the details they need to welcome guests without hunting through lists.

Sell the right seat and welcome the audience

  1. 1

    Create the performance run

    Add dates, seating, prices and the access rules that change from one show to the next.

  2. 2

    Sell the right seat and ticket

    Let buyers choose their place and collect only the details staff will use.

  3. 3

    Help the Audience at Arrival

    Scan the ticket or find the guest by name so front of house can help quickly.

Give Live Performance Teams a Clear Box Office

Live performance ticketing software for serious productions

Ticket Fairy gives performing teams a clear path from performance schedule to seat choice, payment and entry. Box office and front of house can work from the booking the guest made.

Keep a production polished beyond the stage

When a guest needs help, staff can see the ticket, payment and attendee details instead of sending the question through several systems. That keeps the audience experience as considered as the performance.

Questions About Event Ticketing

Practical questions

Yes. You can ask questions for the whole order or each attendee, so your team gets the information it needs before arrival.

Yes. Set ticket choices, prices, quantities and sale times, then add eligible items such as merchandise, parking or donations to checkout.

Yes. Ticket scanning and order search give staff the ticket, attendee and booking details they need to help guests and keep the queue moving.

Fill More Performances and Move Every Audience Faster

Start without a credit card or monthly ticketing fee. Buyers pay the booking fee by default.