UNIVERSE TICKETING ALTERNATIVE
Professional ticketing platform that delivers what Universe promises with better execution
Why Choose The Ticket Fairy Over Universe
See why event professionals choose our platform over Universe's limited offerings
Professional Grade
Enterprise-level features and customization options that Universe lacks, built for serious event professionals
Better Performance
Lightning-fast checkout and superior site performance that doesn't slow down during high-traffic events
Superior Support
24/7 dedicated support from ticketing experts who understand your business needs
Make the Switch from Universe Today
Seamless Migration
Our team handles the complete migration from Universe with zero disruption to your ongoing events
Full Customization
White-label solutions and complete brand customization that Universe's limited platform can't match
Advanced Analytics
Comprehensive reporting and insights that go far beyond Universe's basic statistics
Frequently Asked Questions
Get answers to common questions about switching from Universe
Switching from Universe
How do I migrate from Universe to The Ticket Fairy?
Our dedicated migration team will handle the complete transfer from Universe, including all your event data, customer information, and ongoing sales without any interruption.
Will my existing Universe events continue to work?
Yes, we ensure all your active events continue seamlessly during the migration process. Your customers won't experience any disruption.
What support do you provide during the switch?
We provide comprehensive migration support, staff training, and dedicated account management to ensure a smooth transition from Universe.
Platform Comparison
How do your fees compare to Universe?
Our transparent pricing is typically 20-30% lower than Universe's fees, with no hidden charges or surprise costs. You keep more of your revenue.
What features do you offer that Universe doesn't?
We offer advanced features like dynamic pricing, comprehensive waitlists, white-label solutions, advanced analytics, group booking discounts, and 24/7 live support.
General Questions
Who pays for your ticket fee?
You can choose to absorb the fee yourself or pass it on to your customers. Most event organizers add the fee to the ticket price, which is clearly displayed during checkout.
Do you charge for free events?
No, there are no fees for free events. You only pay when you sell paid tickets.
How do event payments work and when do I get my ticket revenue?
We offer daily payouts to your nominated bank account. Once ticket sales start flowing, you'll receive your revenue quickly without waiting weeks for payment.
Are there any setup fees or monthly fees?
No setup fees, no monthly fees, no hidden costs. You only pay a small commission when you sell tickets.
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Book a Demo Call
Book a demo call with one of our event technology experts to learn how Ticket Fairy can help you grow your event business.