About The Truman
The Truman is a mid-sized live music and event venue in Kansas City’s Crossroads Arts District, distinguished by its “industrial chic” style. Housed in a turquoise-blue former auto parts warehouse (built in the 1930s), it was reborn as a concert hall in September 2017. Marathon Live, the same company behind Nashville’s Marathon Music Works, remodeled the steel-beam building with exposed brick walls, polished concrete floors and bars, and a lofted ceiling to create a trendy, spacious auditorium. Kansas Citians even chose the venue’s name in a local contest, giving a nod to local heritage (the road itself is named for President Harry S. Truman, who is also commemorated at the nearby Liberty Memorial).
With an open floor plan of roughly 10,000–12,000 square feet and an expansive 13,000+ square foot capacity (roughly 1,200–1,300 standing), The Truman can host sizeable general-admission crowds. It also doubles as a flexible event space. In banquet or theater seating arrangements the hall can fit several hundred guests (about 375 for a formal sit-down event and up to ~450 in a theater-style layout). In addition to the main hall, the building includes a separate bar/lounge at the front entrance, an open-air smoker’s patio, and a second-story VIP area (often called the Aviary Loft) that overlooks the stage while offering sweeping views of the downtown skyline. Together these features make The Truman both a distinctive Kansas City landmark and a practical venue for everything from rock concerts and electronic shows to weddings, fundraisers, and corporate events.
The venue’s character reflects its history. Original badges, signs and old photos of the Sterling Engine Parts shop remain on the walls as nostalgic décor. Today it stands as a community fixture in the Crossroads neighborhood. While it’s large enough to draw nationally touring acts, staff and fans alike praise The Truman for keeping the feel of an intimate neighborhood club. Local concertgoers note that even when bigger acts play (in a hall that can hold over a thousand people), the energy feels personal and vibrant – a true blend of big-city production and local KC soul.
Events and Programming
The Truman hosts a wide variety of performances and events year-round. Live music is the focus: from indie rock and pop to metal, hip-hop, electronica and even comedy shows or tribute bands. Touring artists of many genres regularly stop in — everything from hard rock and metal (for example, bands like Whitechapel or Sevendust), punk and emo revival acts, to alt-folk and electronic performers. AEG Presents frequently promotes shows at The Truman, bringing in acts like The Wombats, The Beths, Cuco, King Princess, Sir Chloe, and many others on national tours. The venue has also hosted special themed nights (for example, the Emo Night tour, DJ dance parties) and nostalgia tours from beloved ’90s and 2000s artists. The theater’s opening act in 2017 was local hip-hop star Tech N9ne (a Kansas City native), setting the tone for a broad mix of local talent and national touring headliners.
Not all events are concerts. The Truman’s flexible layout lends itself to community and private events as well. It is a popular choice for weddings, galas, charity fundraisers, holiday parties and corporate gatherings. Local organizers appreciate being able to convert the open floor for seated dinners or trade shows when needed. Throughout the year, community events (such as donor dinners and cultural nights) make use of the venue’s industrial backdrop and downtown view. In practice, you’ll find live music on most weekend nights, with midweek events (like trivia nights or smaller gigs) sprinkled in. During its first five years of operation The Truman staged hundreds of shows – even weathering the 2020 pandemic by pivoting to virtual concerts and socially-distanced events until crowds could safely return.
Ticket prices vary by the artist and event. In general, smaller local or tribute shows may run $15–30, while tickets for bigger touring acts often fall in the $30–60 range. On the high end (special headliners or VIP packages) prices can climb higher. For example, advance tickets to popular bands usually sell out, and when they do, secondary market (resale) prices can be steeper. The March 2017 preview announcement for Tech N9ne’s opening show noted a 1,400-person capacity, indicating strong demand for those first tickets. Today many crowd-pleasers at The Truman draw near-capacity crowds, so it’s wise to buy early.
Tickets and Booking
Tickets for concerts and events at The Truman are sold primarily through official channels. The venue’s listings (often branded by AXS or similar ticketing services) are the safest way to buy – avoid third-party resellers except official ticket exchanges. Generally, tickets go on sale several weeks to a few months before an event. The Truman also sometimes offers pre-sales to fan clubs or newsletter subscribers, so signing up for the venue’s mailing list can give you advance notice of upcoming shows.
In-person box office sales: The Truman operates a physical box office on Fridays from 10 AM to 4 PM. Here you can buy tickets to any upcoming show in advance. (Even if you buy in person, it’s a 100% cashless office – they accept credit/debit cards only – but the benefit is a reduced service fee. Printed tickets from the box office carry just a $2 printing fee per ticket.) After tickets go on sale online, availability at the box office may be limited, so it’s wise to arrive early if you’re planning to visit on Friday morning for a popular event.
Day-of-show sales: If a show isn’t officially sold out, you can often purchase tickets at the door on show day. Typically, the venue opens its doors about an hour before showtime (check your specific ticket for exact “doors at” time). If the event is not yet sold out by that point, you may queue at the box office window or at the door. In many cases the line will sell the remaining tickets at face value until roughly 10:00 PM (though policies may vary slightly by event). Remember that all sales are final – there are no general refunds unless the event is canceled, and in that case the promoter provides instructions for credit or exchange.
Pricing tiers: Most shows at The Truman offer simple general admission floor tickets (standing room) as the standard option. Some events may have a limited number of premium options (for example, a small upstairs “VIP” seating area or a meet-and-greet package), but the bulk of tickets are single-price GA. For budgeting, expect that most mid-range concerts fall in the $25–$50 range per ticket, with student or fan club discounts on occasion. Box office service fees are only $2, while online purchases (AEG/AXS) typically add a larger processing fee. Seasonally, check for special door-deals like “Box Office Fridays” or local partner promotions, which can sometimes offer tickets at a slightly reduced price.
Seating and Layout
The Truman is designed primarily for standing crowds, so the entire main floor is a general admission area with no fixed seats. The stage is at one end of the hall, set up for performers; there is a slight rise to give stage visibility. The only permanent seating in the building is in the ADA/front section, and in the upstairs mezzanine lounge. Almost all attendees stand during concerts.
Front-of-Stage (ADA Section): If you need to sit during a show or require wheelchair access, The Truman provides a dedicated ADA section up near the stage. Upon entering, let the staff know if you need a seat in this area. It’s reserved seating but open to any patron who needs it (it’s recommended for guests with mobility challenges). This section has folding chairs and a clear view of the stage, and allows easy access to a restroom nearby. Outside of this section, everyone stands on the main floor, so plan accordingly if you want to be seated.
Aviary Loft (Mezzanine VIP Area): There is a second story loft (often called the Aviary) above and behind the main floor. This space has a bar and a handful of high-top tables with stools. It overlooks the main stage area and also offers views of downtown KC. Access to the Aviary is via stairs only, and it is typically reserved for guests 21 and over (it’s a bar lounge). Tickets for this area are very limited; when available they sell as VIP packages. For most shows, the Aviary serves as an upstairs bar vantage point rather than general seating for the crowd below.
General Admission Floor: The rest of the hall is one big open room. Without chairs or fixed risers, you’ll be standing shoulder-to-shoulder. Many concertgoers note that the room is wide enough to spread out – you can angle yourself slightly to the sides of the stage or back against a wall if needed. The stage is elevated above the floor, so being close to the center channel provides the best view. Keep in mind that if you are short or standing behind taller fans, sightlines can be tricky; some patrons use the floor pillars (set at outer edges) or position themselves at an angle for a better view. The acoustics are generally good for a warehouse space (visitors report clear sound even though it’s a large open volume), but loud concerts may still warrant ear protection.
Bars and Exits: Inside, the main-floor bars are located along the perimeter (usually one bar near the front entrance and another toward the back by the stage area). Parkquest listings mention a total of three bars. Restrooms for men and women are on this level (typically one set on each side of the hall). Guest Services and coat check are by the main entrance. All exits lead out to Truman Road or the patio. Note that all standing-room areas fill up, so smaller pockets of dance space can exist along the walls or near sound consoles, but the bulk of the audience stands facing the stage.
Getting There and Parking
Location: The Truman’s address is 601 E. Truman Road, Kansas City, MO 64106. This is in the Crossroads Arts District, just east of downtown. The venue sits near the corner of Truman Road and 6th Street – you may spot the large blue industrial building and Truman Road sign from blocks away. It’s just a short walk east from the Liberty Memorial (World War I Museum) and north of Union Station, so it’s well-connected to downtown. The Crossroads District itself is bounded roughly by 8th to 12th Streets and Main to Broadway, so you’ll be in the heart of a vibrant area of restaurants, galleries and bars.
Driving and Street Parking: By car, Truman Road (a two-way street) is accessible from downtown via 12th Street or via 10th/Pennsylvania. Interstate access is fairly simple: coming west on I-670, exit to downtown and head east; coming east on U.S. 70 (I-70), exit Grand or Penn then take Truman Rd. Traffic can get heavy on popular event nights, so especially allow extra time on game days or holidays.
On-site parking is limited because the venue owns no private lot. There is some metered street parking on Truman Road and nearby side streets (read posted signs carefully for hours or permit rules). For most events, attendees rely on nearby public garages and lots:
Arts District Garage (150 Wyandotte St) – about a 3-minute walk north. It’s a large public garage near 15th & Oak/Baltimore. Rates vary ($2–$4 per hour, or flat nightly rates on some apps); this is one of the nearest covered options.Power & Light District Garages – several are located a few blocks west (around 13th & Grand). These tend to charge daily maximums (often $10–$15 for a full day or evening). If you park here, walk east along Truman Rd.Street Meters – on Truman itself and 6th Street, though night limits may apply. Pay attention to posted times – meters free up after evening hours but some have two-hour turnover rules.Private Lots – the midtown/Crossroads area has a few pay lots (e.g. near highway ramps or small lots on 6th & 7th); these often charge around $10–$20 for event nights. One concertgoer noted paying $10 in a nearby lot. These are useful backups but fill up fast for big shows.
Rideshare and Taxis: Taking Uber, Lyft or a taxi is a very common and recommended option, especially when downtown traffic or parking are burdensome. Rideshare drivers will typically drop you off right at the venue entrance on Truman Road near 6th Street. (Do note that after a show there can be a line of cars, so it may take a few minutes for an available car to reach you for pickup.) The Truman itself advises rideshares as the “preferred and least stressful” method due to limited parking.
Public Transit: The Kansas City Area Transportation Authority (RideKC) bus system serves the Crossroads area. A few nearby stops within a 5–10 minute walk include bus routes on 9th and 12th Streets. For example, Route 9 (running on 9th Street) and Route 12 (the 12th Street Crosstown) have stops near Truman Road and Oak or Wyandotte. Since coverage may change, check the official RideKC maps and schedules on the day of your visit. The modern KC Streetcar currently runs along Main Street (north-south). The closest streetcar stops are at 12th & Main (the Library District) about 7–8 blocks west, or at 10th & Main, followed by an eastward walk on Truman Road. (Pro tip: the streetcar is free to ride and can bring you downtown to Union Station or the Power & Light District, from which it’s about a 10–15 minute stroll east to the venue.) Keep in mind that late-night streetcar service ends around midnight, so if your event runs late you may need a rideshare or night bus back.
Walking Directions: If you’re in downtown Kansas City (for example, near the Plaza or Union Station), it’s an easy walk. Head toward the World War I Museum/Liberty Memorial (at 12th & Main), then cross the plaza toward the south and east along Truman Road. You’ll walk under the big Kansas City Power & Light Arch (the Liberty Memorial Bridge) and find The Truman a few blocks to the east on Truman Road. The bright blue exterior is a good landmark!
Inside the Venue
Entry and Security: On event days, a line will form at the main entrance on Truman Road. Security staff check tickets and scan or pat down guests, so make sure your bags are small and comply with the rules (see FAQ section on prohibited items). The Truman is 100% cashless inside – you cannot pay cash for entry or at any internal point – so bring a credit/debit card or mobile payment app. After ticket scanning, you’ll enter directly into the main lobby area (which houses a bar and Guest Services window). Coat and umbrella check are available at Guest Services (typically for a nominal fee; umbrellas can often be checked free of charge as noted on-site).
Views and Vibe: Once inside the main hall, you’ll immediately be among the crowd. The atmosphere is usually energetic and informal – festival attire, jeans and band tees are common. If your ticket allows entry to the upstairs lounge, you can head upstairs for a more relaxed vantage point with bar seating. Otherwise, select a spot on the floor. Many people gravitate toward the center front for the best view and sound; others spread along the sides or rear to break away from the densest crowd. The Truman doesn’t have fixed lighting effects outdoors, but inside the stage will be lit by professional concert lighting rigs (LEDs, strobes, spotlights, etc.), so you can expect an immersive light show tailored to the artist.
Bar and Refreshments: There are multiple full-service bars inside (one near the front entrance, another toward the middle, and one in the Aviary upstairs). They serve a selection of beer (often including local craft brews), wine, canned cocktails, and liquor mixed drinks. Soft drinks and bottled water are also available. Be prepared for lines at the bar during set breaks; it’s wise to buy a drink early if you want to minimize waiting. As a reminder, outside alcohol or food is not allowed through security.
Restrooms and Services: Restrooms are located off the main floor (one women’s and one men’s on each side of the building, as reported by visitors). They are generally well-maintained and clean. (One review specifically praised the clean restrooms.) The venue is air-conditioned or heated year-round, so you will be indoors in climate-controlled comfort. The Truman also offers free Wi-Fi or public internet access, which can be handy if you need connectivity while waiting for the show to start.
Merchandise: Most concerts have a merchandise table either just inside the entrance or near the stage. Look for official Truman-branded items – hats, t-shirts, koozies and the like – as well as the touring artist’s merch (CDs, shirts, posters). If you want a souvenir, best bet is to shop before you enter the main crowd. The Truman itself often gives out or sells collectible buttons/pins at some events, so keep an eye out for that local flair.
Atmosphere: The vibe at The Truman is usually very downtown-KC. Crowds are friendly and diverse – you’ll see everything from college students and young professionals to longtime local fans. Expect to stand and dance. Note that the venue’s open floor means events can get loud and crowded; if you’re sensitive to noise, consider bringing earplugs. Security staff are present and normally unobtrusive, intervening only if there are safety issues. Everyone is encouraged to have a good time, but behaving respectfully (no pushing or shoving) will make the evening smoother for everyone.
Nearby Amenities
One of The Truman’s perks is its location amid many downtown amenities. If you’re hungry or thirsty before the show, the Crossroads and Power & Light districts are full of dining and bar options within walking distance:
Restaurants: Just a block east on Baltimore or north on Oak you’ll find casual spots like Cafe Corazón (Mexican/Southwestern fare) and local favorites like Extra Virgin (Italian pizza/pasta) or Nacho Mama’s. Higher-end options are also nearby – for example, Pierpont’s (steak & seafood at Union Station) is about a 10-minute walk west. The Financial District has chains like Buca di Beppo or Hard Rock Café a little further west if you want pizza or American food. In the immediate Crossroads area look for small cafes and diners (Antunes Bacon Board anyone?) or the trendy pop-ups that frequent the neighborhood. In short, you won’t have trouble finding anything from barbecue to tacos or sushi within a few blocks.Bars and Lounges: Post- or pre-show drinks are abundant. The Crossroads pub scene includes places like Tom’s Town Distilling Co. (cocktails and whisky), Manifesto (a hidden speakeasy cocktail bar), and J. Rieger & Co. (local spirits distillery with tastings). Just a 5-minute walk down 15th or 16th to the Power & Light District offers larger night spots and sports bars (like Kansas City Live! music hall or the Alamo Drafthouse bar). If you prefer a quieter brewpub vibe, the nearby Boulevard Brewing Company taproom or Blind Tiger Brewery are local beer hot spots further south. In short, whether you want a craft beer, a mixed drink with skyline view or a themed nightclub, you’re in the center of KC’s nightlife.Hotels: For out-of-town visitors, hotels are plentiful around downtown. The closest is the Holiday Inn Express at 13th & Wyandotte (a 3-minute walk). A bit beyond that, Loews Kansas City Hotel (located at 15th & Locust) is a modern skyscraper hotel near the Power & Light District. The Crossroads Hotel (on Broadway at 10th) and the Hampton Inn Downtown/Financial District (9th & Baltimore) are other nearby chain options. Downtown hotels like the Courtyard/Residence Inn complex (Corner of 13th & Broadway) or the elegant 21c Museum Hotel (near 9th & Walnut) are just a short drive or Uber ride away. All of these put you within 10 minutes of The Truman by car. If you’re driving in, most of these hotels have their own parking (often with a discount for guests).When to Arrive: It’s typical to arrive at least 45–60 minutes before showtime. This allows time for parking, lining up, and grabbing a drink or meeting up with friends before the headliner comes on. Doors often open an hour before the advertised start time. Getting there early on a weekend night also means you can enjoy some pre-show beverage at an on-site or nearby bar without rushing. Late-night, you’ll find that Uber and Lyft lines form near the venue; planning your post-show ride can save time (for example, call your ride while the encore is playing).
What Makes This Venue Special
The Truman has quickly become one of Kansas City’s favorite mid-size venues, and for good reason. First, its transformation from a weathered factory to a swanky hall is a point of local pride. Concertgoers often comment on the “warehouse-cool” ambiance – you simply won’t find exposed brick and towering steel used this well in a newer building. The decor is thoroughly Kansas City: sweeping walls of vintage brick, enormous steel girders painted teal, and even a giant aerial mural of downtown that gives a real sense of place. You might marvel at genuine relics of KC’s past (like lab equipment or old signage embedded in the walls); it’s a history-rich backdrop you won’t get at cookie-cutter arenas.
Functionally, The Truman fits a vital niche. It’s larger than the 400–500 capacity clubs like recordBar or Uptown, but much smaller than the arenas. Artists who might have gone straight to arena amphitheaters can now make a stop here when bookers want a more intimate crowd of around a thousand. Kansas City’s live scene gains greatly from that middle portion – local bands get to play on a big stage, and fans get a chance to see touring artists in a more personal setting. Several performers have remarked to local press that one of the first shows at The Truman (Tech N9ne’s debut) set the vibe for the venue: high energy, strong local support, and a community feel. Even the applause and crowd chants often ripple through in a way that feels communal, not just a faceless arena experience.
Another special touch: attention to the little details. One fun local anecdote is that during shows your hand is often stamped with President Truman’s face – a whimsical nod that delighted concertgoers. The staff are famously friendly (with plenty of Kansas City hospitality), and the sound crew keeps the show running smoothly. In interviews, Marathon Live’s team has emphasized that they wanted this venue to be “uniquely Kansas City,” from the local artists used for design work to the blue paint scheme chosen by popular vote. All this means that musicians and audiences alike sense the venue as “one of our own.”
Since opening, The Truman has regularly contributed to the local economy and culture. A packed concert night means filled restaurants and bars nearby, and industry folks note that it draws visitors into Crossroads (a neighborhood built on art and creativity). In short, The Truman isn’t just a box to put bands in – it’s an extension of Kansas City’s arts community. It has hosted benefit concerts, holiday parties, and educational travel shows (like Scouts or dance recitals) – anything that can fit its versatile space. Fans love it because a night at The Truman feels like being part of KC’s music community: it’s gritty in all the right ways (a former machine shop turned show hall) and yet polished and modern enough to deliver big production values. Artists love it for the enthusiastic and close-up crowds. All of this has cemented The Truman’s reputation: as one local columnist put it, it’s “the perfect medium” between tiny indie clubs and huge arenas, bringing a unique character to every event.
Visitor Tips and Information
Before you head to The Truman, here are some handy pointers to make your visit smooth and fun:
Accessibility: The main floor is wheelchair-accessible (no steps to enter), and there is an ADA viewing area with fold-down chairs by the stage. However, note that the upstairs mezzanine lounge has only stair access, so plan accordingly. If you need special accommodations, let the door staff know when you arrive and they will help guide you to the best spot.What to Bring: Valid photo ID is required if you plan to drink alcohol (the bartenders check IDs) or if the event is age-restricted. Always bring your ticket (printed or mobile). Since the venue is cashless, have a card ready for drinks or merchandise. A small bag or purse is allowed (it will be searched), but large backpacks or coolers are not permitted. Many visitors also recommend earplugs for loud shows and comfortable shoes – you’ll be standing for a while! A light jacket or hoodie is wise too, as it can get cool inside with so many people and air conditioning on.Restricted Items: Remember the no-go list: weapons, illegal substances, outside alcohol or soft drinks, food, large bags, professional cameras (no DSLRs or GoPros), and automated lighting (like glow sticks or LED wearables) are all prohibited. Smoking and vaping are not allowed indoors – use the outdoor deck. Umbrellas must be checked at coat/umbrella check before entry (they catch is free there). If you have any doubt, it’s best to leave questionable items (like big chains or selfie sticks) at home, as they will be confiscated.Age Restrictions: The Truman can host both all-ages and 21+ shows. Age limits will be clearly noted on your ticket. For all-ages shows, note that attendees under 14 must be accompanied by a parent or guardian. If an event is listed 17+/only, then ID may be checked at the door. When in doubt, check the show’s event page – kids are welcome at most rock and pop shows, but any 21+ event (often late-night electronic or rap shows) will require you to be 21 or older with ID.Coat and Umbrella Check: Coat check is available at a small fee (around $3 per coat or large item). There’s also an umbrella check that is typically free. If rain is in the forecast, plan to stow your umbrella at Guest Services rather than worry about carrying it inside.Food and Drink: You cannot bring food or drink in, but you can bring an empty water bottle. Once inside, the bars sell basic snacks (pretzels, popcorn, etc.) along with drinks. That said, many fans prefer to eat beforehand or step out into Crossroads during intermissions, as there are plenty of grab-and-go eateries nearby.Connect and Share: The venue often provides free Wi-Fi, so feel free to tag the location when you post. (If you’re meeting friends, note that cell reception can sometimes be spotty once the building is full, so it’s best to rendezvous before the crowd swells.)Local Etiquette: Kansas City crowds are generally friendly. Respect other fans’ space, especially in the pit. If you need to step out (for air or to duck into the lobby), you can usually re-enter through Guest Services; however, re-entry isn’t guaranteed, so plan accordingly. Don’t be surprised if you see concert staff or security helping lost patrons or handing out free earplugs – they are there to help you enjoy the show.Keep Warm After: After the last encore, remember that the streets here are well-lit. If you’re staying nearby, it’s a short, safe walk back to many downtown hotels, or you can use your ride-share app. Just as before the show, expect a line of cars or taxis across the street waiting to pick up riders. If you’ve parked, give yourself a few extra minutes to leave as exiting area garages often takes time when a crowd leaves all at once.Local Advice: A few local fans’ tips: Many people love the venue’s novelty Truman President’s face hand-stamp – maybe bring your own fun hand stamp ink (jk!). Check the door time on your ticket – for example, an 8PM show usually has doors at 7PM. And because The Truman books a wide range of acts, always double-check the age requirement for each show. Finally, be mindful of weather in Kansas City; if it’s raining, leave more time for the drive and carry a just-in-case poncho (you’ll stash it for free inside).
Frequently Asked Questions
What is the address of The Truman?
The Truman is located at 601 E. Truman Road, Kansas City, MO 64106, in the Crossroads Arts District. It’s an industrial blue building on the north side of Truman Road, between 6th and Charlotte Streets.
How can I buy tickets for shows at The Truman?
Tickets are sold through official channels. The primary method is online via authorized sellers (often AXS for The Truman shows). You can also purchase tickets at The Truman’s box office in person on Fridays from 10 AM to 4 PM (credit/debit card only). If the show isn’t sold out, remaining tickets can often be bought at the door on show day until about 10 PM.
Do I need to buy tickets in advance or can I pay at the venue?
It’s recommended to buy tickets in advance, since many popular shows sell out. However, if tickets remain, you can buy at the box office on the day of the show (after doors open) and even during the event until about 10 PM. The box office is cashless and charges only a $2 printing fee on each ticket. If you’re in doubt about availability, it’s safest to purchase ahead of time.
What are typical ticket prices and fees?
Ticket prices vary widely depending on the act. Smaller local or tribute shows often run $15–$30. Mid-level touring acts usually have tickets in the $30–$50 range. Big-name headliners or VIP packages can go higher. Buying at the box office adds only about $2 per ticket in fees, whereas online sales often have a larger service fee. Always check the event listing for exact pricing.
What transportation options are available?
The Truman is in downtown Kansas City, so several options exist. By car, use GPS to 601 E. Truman Road and look for parking garages nearby; street parking is also available but limited during events. Rideshare services (Uber/Lyft) and taxis can drop you off right at the entrance. Public transit is available via RideKC buses (for example, Routes 9 or 12 stop within a few blocks). The KC Streetcar can take you to Main Street, about an 8-block walk west, and from there it’s a short stroll east on Truman Road. Walking from Union Station or the WWI Museum is also easy.
What parking is available near The Truman?
There are no private lots owned by the venue, but several paid options exist. The closest is the Arts District Garage (Wyandotte & 15th St.), about a 3-minute walk north. The Power & Light District garages (near 13th & Grand) are a short walk west and often charge a flat evening rate (~$10–$15). You’ll also find some metered street parking and private lots around the Crossroads, which may charge roughly $10 for event parking. On busy nights, riding via Uber/Lyft or taxi might save you the hassle of hunting for a spot.
Is The Truman wheelchair accessible?
Yes. The main entrance is step-free, and there is a designated ADA seating area near the front of the stage. Wheelchairs can be accommodated in this section. However, the upstairs lounge is only accessible by stairs. The restrooms include at least one accessible stall. If you or your party needs assistance, venue staff and the Guest Services desk (just inside the door) can help guide you.
Where can I sit at The Truman?
Most of The Truman is general admission standing room. There are no fixed seats on the main floor; patrons stand and watch the performance. The only seating is in the ADA/front section (chairs for those who requested seating during entry) and a small upstairs VIP/lounge area. If you prefer to sit, the front ADA section is your best bet, and it can be requested upon arrival. Otherwise, all other spectators prepare to stand.
Are there any special seating or VIP areas?
Yes. Besides the ADA seating at floor level, The Truman has an upstairs lounge called the Aviary. It’s a small balcony area with bar access and limited high-top tables, offering a raised view of the stage. It is typically restricted to guests 21+ and has its own bar. Tickets for the Aviary are rarely sold separately (usually offered as part of a premium VIP package on some shows). Other than that, most of the crowd is on the main floor.
What items are not allowed inside The Truman?
The Truman has a clear list of prohibited items. You may not bring weapons of any kind, outside food or alcohol, illegal drugs, large backpacks, tripods, GoPros, professional cameras (DSLRs), large umbrellas, or anything flammable. Smoking and vaping are also prohibited indoors. Clear water bottles are allowed. Purses and small personal bags are permitted but will be searched at the door. If you have drugs (even prescription cannabis, which is still illegal in Kansas) or large items, it’s best to leave them at home, as security will confiscate any disallowed items.
Can I bring a camera or record videos at The Truman?
Point-and-shoot cameras and smartphones are generally allowed for personal photos and videos (flash photography may be discouraged during shows). However, any professional camera gear is prohibited: no DSLR cameras, video cameras, GoPros, or detachable lenses. If you’re a casual photographer, it’s best to stick to your phone. Videotaping an entire show may also bother other concertgoers, so use it sparingly and without flash. The house staff are strict about camera checks, so don’t try to sneak in large equipment.
Is The Truman a cashless venue?
Yes. The Truman is fully cashless. This means you cannot pay cash for tickets, drinks, or merchandise. At the box office and bars you must use credit cards, debit cards, or mobile payment methods. The venue encourages cashless transactions to speed up service. (If you normally use cash for small purchases, plan accordingly by having a card with you.)
Can I bring outside food or drinks into The Truman?
No, outside food or alcoholic beverages are not allowed inside. The only exception is that you may bring a clear, sealed water bottle. All food and drinks must be purchased from the venue’s concessions. This helps keep the concourse clean and supports the venue’s operations.
Are there age restrictions for attending shows?
Age rules vary by event. Many concerts at The Truman are all-ages (younger fans can attend), but some are 21+ or 18+ only (usually noted on the ticket). For all-ages shows, patrons under 14 years old must be accompanied by a parent or guardian. If an event is labeled “21+,” everyone entering must show valid ID and be 21 or older. Always check the specific show’s listing: it will list any age limits and whether children are allowed.
Is there a coat check at The Truman?
Yes, there is a coat and umbrella check located near Guest Services just inside the main entrance. Coats are typically checked for a small fee (around $3), and umbrellas can usually be left free of charge. It’s a good way to stow outerwear if the weather is cold or rainy, so you can enjoy the show without carrying extra items.
Does The Truman have Wi-Fi?
Yes, The Truman provides complimentary guest Wi-Fi inside the venue. When you enter, you’ll typically see a network called “TrumanGuest” or similar, which anyone can join. This is convenient for checking show info or coordinating with friends. (Keep in mind, however, that when the hall is full, the network may run slowly or get spotty, so don’t rely on it for high-bandwidth tasks.)
Are service animals allowed at The Truman?
Yes. As per ADA regulations, service animals (e.g. guide dogs) are permitted to enter with their owner. If you have a service dog, you may bring it to the venue; just inform staff at the door for any needed assistance. Emotional support animals that are not certified service animals are generally not allowed, since events can be loud and crowded.
Do I need ID to enter the venue?
For most all-ages concerts, you do not need ID to get in. However, if the show is marked as 18+ or 21+ only, every attendee will be asked for a valid government-issued photo ID to verify age. Also, if you plan to purchase alcohol at the bar, you will need to show ID regardless. In summary: bring ID if the event is age-restricted or you intend to drink, just to be safe.
Where are the restrooms located?
Restrooms are available on the main floor on either side of the hall. You’ll typically find one set of men’s and women’s facilities near the front bar area and another set near the rear or side walls. They are clean and free to use. Look for venue signage or ask staff if you’re not sure where to go when you need them.
Can children attend shows at The Truman?
Children can attend shows, but it depends on the event. Many rock or pop shows are family-friendly, in which case kids are welcome (remember the under-14 rule about adult supervision). However, certain concerts – especially concerts with mature content or after-hours dance events – may be 18+ or 21+ only. These restrictions will be specified on the event listing. If in doubt, call the box office or check the event’s FAQ on the venue website before bringing kids.
How early should I arrive for a show at The Truman?
It’s a good idea to arrive 30–60 minutes before the posted door time. For example, if doors are at 7:00 PM, try to be there by 6:00 or 6:30 PM. That way you can find parking, get through security smoothly, and place yourself in the crowd before it fills up. Getting an early drink from the bar or grabbing a spot up front is much easier if you beat the rush. Keep in mind that traffic and parking may add time, so on big event nights it’s safest to give yourself extra lead time.
