About IT Tulum
IT Tulum is a high-end Italian restaurant and lounge in Tulum’s hotel (beach) zone, launched in late 2020. It’s part of the IT Restaurants group (founded in Ibiza in 2015) and carries its signature “Italian soul” concept (www.tripadvisor.com) (tulumx.co). The menu is Mediterranean/Italian (influenced by a two-Michelin-star chef, Nino Di Costanzo) (www.tripadvisor.com), but the atmosphere is uniquely Tulum – open-air tropical dining around a hidden cenote (a natural underground pool) lit by candles and burning copal incense for ambiance (www.tripadvisor.com) (tulumx.co). In short, IT Tulum blends upscale Italian cuisine and cocktails with lush jungle-meets-beach decor and a trendy Ibiza-style party vibe (tulumx.co) (www.tripadvisor.com). It was opened by founder Alessio Matrone to bring the celebrated IT Ibiza concept to Mexico: Mediterranean dishes and a Beach Party spirit “all around the world” (www.tripadvisor.com) (tulumx.co).
Events and Programming
Although IT Tulum is primarily a restaurant, music and nightlife are built into its identity. Starting after dinner service it regularly hosts DJs and live music nights, often featuring electronic and Balearic beats to create a dinner-into-dance atmosphere (tulumx.co) (www.tripadvisor.com). The Tulumx overview notes “live music and DJ sessions every night” in the Ibiza‐inspired venue (tulumx.co), and guest DJs (often blending local and European talent) play late into the night. Special occasions – full-moon parties, holiday dinners or New Year’s events – are sometimes held here with extra performers or themed decor, drawing a cosmopolitan crowd. In general you can expect an upscale but fun party vibe: dinner guests often linger into midnight while the music builds, and bottle service/VIP tables are available for those who want a club-like experience (tulumtables.com). (Note: IT Tulum does not sell “tickets” in the traditional sense – most nights are open to anyone with a dinner reservation or table booking, and cover charges are uncommon unless for a private event or holiday night.)
Tickets and Booking
IT Tulum operates mainly on reservations rather than ticket sales. There is no public box office or online ticket shop; instead you reserve a table through the restaurant’s website or by contacting their reservation team. Reservations are strongly recommended, especially on weekends and during high season, because IT Tulum is small and popular. The official site provides a booking form and contact info (phone/email) for reservations (it-restaurants.com). Walk-ins might be accepted if there’s last-minute space, but guests typically book 1–2 weeks ahead for dinner service. There are no official presales or printed tickets to buy – your “entry” is just your dinner reservation. (For special events or holidays, the venue may require a fixed-price menu or set minimum spend; those details would be announced in advance on their website or by email.)
Seating and Layout
IT Tulum’s layout centers around its open-air dining room and hidden cenote. The main floor has tables arranged around the cenote pool and under a lofty palapa (thatched roof) structure. Stone or plaster columns and rustic wood beams lend an Italian-villa-meets-jungle feel. There is also an upstairs bar/lounge level overlooking the main area. Some guests note that seating by the cenote on the ground floor is prime – you get the full candlelit ambiance and cooler air. The upper floor (near the bar) can get warmer after sunset and may be louder when the DJ is playing, so daytime or early-dinner seats on the lower level are often preferred for comfort. In terms of capacity, IT Tulum is relatively intimate; press reports say IT Restaurants locations run about 200–250 covers, implying IT Tulum seats a couple hundred diners nightly (www.lucianopignataro.it). There is no fixed “stage” or pedestal, but a small DJ booth may be set up upstairs in an alcove. Acoustics are naturally lively (open-air) but music levels are kept moderate during dinner so people can talk. Expect well-spaced tables with an emphasis on romantic lighting – the aesthetic is more “boutique lounge” than cavernous club.
Getting There and Parking
IT Tulum is located on the Carretera Tulum–Boca Paila (the main beach road) at Km 7.2 in Tulum’s hotel zone (www.tripadvisor.com). This is about a 5–10 minute drive north of the Tulum ruins and town center. The address is commonly given as Carretera Tulum-Boca Paila Km 7.2, Tulum 77760, Mexico (www.tripadvisor.com). If arriving from downtown Tulum, take Avenida Satélite or the highway north until you reach the Boca Paila road (toward Sian Ka'an). There is limited on-street parking, but IT Tulum also offers valet parking (tip customary) (www.tripadvisor.es). Visitors usually arrive by taxi, rideshare (Uber), or private car; it’s safest to get dropped off directly at the entrance on the highway. Tulum has no subway or train – public buses (from Cancun/Aeropuerto or Playa del Carmen) stop in town but do not run on the beach strip, so most tourists hire a taxi/shuttle from downtown to the Tee-Dee road. If coming from the airport (Cancún, about 1.5 hours north), one typically takes an ADO bus or hires a private transfer to Tulum and then a local taxi. Note that this stretch of highway has sporadic sidewalks, so walking from hotels farther away is not recommended; vehicles provide easiest access.
Inside the Venue
Expect a stylish open-air lounge atmosphere inside IT Tulum. On arrival you’ll be greeted by staff at the door and seated by a host. Security is minimal (there’s no bag search like at a club), but do have your reservation name ready. The vibe is laid-back but elegant: open ceilings, polished concrete floors, wood furniture and flowing fabrics. Candlelight and dim lanterns create a warm glow, and day-light seeps through the palapa roof or from table candles. The air is often perfumed with copal incense (a traditional aromatic resin), as diners have noted (www.tripadvisor.com). The restaurant’s complete menu of Italian-style dishes and cocktails is served here. Classic favorites include burrata salads, house-made pastas (for example their signature Spaghetto ai Pomodori (www.tripadvisor.com)), and upscale mains like Italian Fusilli or premium beef cuts; there is also a raw bar with seafood and a selection of Mediterranean appetizers. The full bar mixes Italian-inspired cocktails (cinque limoncello, Aperol spritz variants) alongside premium tequilas and whiskeys, and wine selections lean heavily Italian. (Tip: some reviewers warn that bottled water and tequilas can be very expensive here, so watch the menu prices on drinks.) During dinner hours the music is background as waitstaff circulate; after around 10pm the volume goes up as dancers take to the space by the DJ booth. Food service is full table service, and parties can order à la carte or share family-style platters. There is no formal coat check, and cloakroom facilities are minimal (though the warm climate makes coats unlikely anyway). Most guests end up on cellphones or cameras snapping photos, so connectivity is usually fine; however, WiFi is not heavily advertised. Restrooms are typically on the ground floor near the entrance (maintained to upscale standards). Italian and English are the main languages spoken by staff.
Nearby Amenities
Being on Tulum’s beach road, IT Tulum is surrounded by other nightlife and hotel options. Within easy walking distance are The Beach Tulum hotel and Castaway (a beach lounge), and a block farther is La Zebra (Mexican/Latin cuisine with beachfront seating). To the north (a short drive) are the popular spots Gitano (jungle-cocktail bar) and Posada Margherita (Italian seaside eatery). For pre-dinner options, the area has casual taco stands and convenience markets near the highway. If you arrive early, you could combine dinner with sunset views at nearby beach clubs (such as one on the coastline at the end of the hotel zone). Lodging options range from luxury resorts like Encantada and Kanan Tulum nearby to mid-range cabins a few kilometers south. Most visitors coming for dinner stay at local beachfront hotels or drive in from town. It’s wise to arrive at least 15 minutes before your reservation to settle in and avoid any traffic (the road can slow down on holidays). After late-night service, taxis and ride-sharing apps (Uber, DiDi) are the primary way home; there is no late-night metro. For those spending the night out, some boutique hotels are just a few minutes’ drive north of IT Tulum.
What Makes This Venue Special
IT Tulum stands out for blending luxury Italian dining with Tulum’s bohemian beach charm. Architecturally, its highlight is the natural cenote pool at the center of the dining room – an actual fresh-water sinkhole that few restaurants can claim (www.tripadvisor.com). Candlelight on the water and greenery everywhere create a romantic, almost mystical scene that guests rave about. Culturally, it introduced a new “Ibiza meets Mexico” flair: the idea of dancing in a jungle villa is very much a Tulum fantasy come true. Menu-wise, having a two-Michelin-star chef’s creative twists (like gourmet burrata dishes, house-made pastas and inventive seafood specials) brings world-class cuisine to the Riviera Maya. The venue has also hosted notable opening nights and holiday parties, adding to its legend as a hotspot. IT Tulum’s design (by a recognized branding group) mixes whitewashed walls and archways with tropical wood and soft fabrics – it feels both European and island-like. In local terms, it has become a symbol of Tulum’s international dining scene: it attracts not just vacationers but often local influencers and media, bridging Tulum’s laid-back soul with jet-set pizzazz. Diners love it for the vibe (see phrases like “best Italian food in a magical location” (www.tripadvisor.com)) and performers appreciate a high-end stage for a Tulum crowd. Despite some criticisms about price or service, the venue’s combination of innovative Mediterranean menu, candlelit cenote, and nightly DJ sessions makes it uniquely “Tulum” all in one place (www.tripadvisor.com) (tulumx.co).
Visitor Tips and Information
Accessibility: The restaurant is listed as wheelchair accessible (flat entrance, main dining on ground floor) (www.tripadvisor.es). Do note that the cenote area has steps down into it, but tables on the same level have no drop. A wheelchair user should be able to get a ground-level table, and restrooms are on that floor. If you need specific accommodations (large print menu, etc.), calling ahead is best.
What to Bring: ITS seating is open-air, so insect repellent can be smart in Tulum’s jungle nights. Bring credit cards (all major cards accepted) since it’s pricey and cash limits may apply. You’ll get a paper bill to sign for tip – standard is 10–15%. ID is advised if you plan to drink alcohol.
Dress Code: While no one will physically turn you away, the vibe is smart “beach-luxe.” Many guests wear beach-chic fashion: sundresses, linen pants, collared shirts. Avoid going in swimsuits or gym wear. (Denim shorts and T-shirts are usually fine, but resort flip-flops or beach sandals might feel too casual.)
Common Mistakes: Since space is limited, don’t expect it to be like a roadside taqueria – prices are high. Also, photos are common here; the management encourages Instagram-friendly shots, so don’t worry about using your camera. Try not to be late for your slot, as the kitchen runs on schedule. The hidden cenote can be slippery, so watch your step at night. And despite the party feel, the restaurant is family-friendly and even labeled “family style” (www.tripadvisor.com), so well-behaved kids are welcome during dinner hours.
Rules & Policies: No outside food or drinks are allowed. Smoking is generally allowed in outdoor areas (most of the restaurant is open-air, so you can smoke at table without issue). Loudspeakers play music, so expect noise late at night. IT Tulum sometimes enforces a minimum spend per table, especially for bottle service or on events; this would be arranged in advance. There is no reentry if you leave, so plan accordingly. The general rule in Tulum restaurants is to be respectful of the natural setting.
Insider Advice: Tell your server if anything special is happening (anniversaries, birthdays – they can add a flourish). If you’re there at dusk, time your reservation so you catch the sunset light. And ask about any daily chef specials or local twists on the menu. Many guests find the best tables are those closest to the cenote or under the large fan-swept palapa – politely request if available. Lastly, remember that IT Tulum blends dining with nightlife, so even as a dinner spot it’s also a party venue: the atmosphere shifts around 10pm. If you prefer quiet dining, plan an earlier seating; if you want to dance, stay late.
Frequently Asked Questions
What kind of venue is IT Tulum?
IT Tulum is an upscale Italian restaurant and lounge with a tropical twist. It combines Mediterranean/Italian dining with a beach club atmosphere in Tulum’s hotel zone (tulumx.co) (www.tripadvisor.com). Think fine dining around a jungle cenote pool, followed by late-night DJs. It’s both a gourmet eatery and a nightlife spot, part of the IT Restaurants chain famous for bringing Ibiza flavors around the world (www.tripadvisor.com) (tulumx.co).
What kind of music and events happen at IT Tulum?
Live DJs and music are central to the experience. Every night features a DJ set with house or electronic beats, echoing the venue’s Ibiza-inspired concept (tulumx.co) (www.tripadvisor.com). Evenings begin with background tunes during dinner, then build into a party after 10pm. Special event nights (like holidays or full-moon parties) sometimes have guest performers, bottle service, or themed decor. In short, after sundown it turns from a fine-dining restaurant into a dance lounge.
Where is IT Tulum located and how do I get there?
IT Tulum is on the Carretera Tulum–Boca Paila highway at Km 7.2 in Tulum’s hotel (beach) zone (www.tripadvisor.com). It’s about 5–10 minutes by car north of downtown Tulum. There is no public transit directly to the beach road, so most visitors arrive by taxi, rideshare, or car. The venue offers valet parking (www.tripadvisor.es). If coming from the main town (or airport), take a taxi or arranged transfer to the hotel zone road and ask the driver to drop you at “IT Tulum at Km 7.2.”
What are the opening hours of IT Tulum?
IT Tulum typically opens at dinner time and stays open late. The listed hours are about 6:00PM to 1:00AM (tulumtables.com). In practice, reservations usually begin around 6PM or 7PM, with kitchen service ending around midnight. It’s wise to book your table for an evening seating. Note that kitchen hours and music volume drop after midnight, so the peak restaurant experience is in the 7–11PM range.
Is the venue wheelchair accessible?
Yes. According to the venue’s description, IT Tulum has wheelchair-accessible entry and seating (www.tripadvisor.es). The main dining area and restrooms are on the ground level with no mandatory stairs. (Keep in mind the interior is largely one open space, but staff can accommodate a wheelchair and provide a level table.)
What is the dress code at IT Tulum?
There’s no strict uniform, but the general expectation is “uplifted beach chic.” Smart casual resort wear is best: nice sundresses, linen pants or tailored shorts, collared shirts, etc. Guests often avoid extremely casual attire (like gym wear or plain flip-flops). In practice, a well-dressed beach vacation look is ideal, since the atmosphere mixes elegant dining with club-night energy.
How expensive is eating at IT Tulum?
IT Tulum is on the higher end of Tulum’s price scale (rated around “$$$$” on review sites (www.tripadvisor.es)). Expect premium pricing: for example, past diners noted a meal with drinks could easily be several hundred USD for two people. Most entrees are in the $30–50 USD range each, cocktails $10–15, and wines $50+ per bottle. It’s advisable to bring a credit card rather than cash to meet the cost.
Is there outdoor seating at IT Tulum?
While the restaurant is largely open-air, much of the seating is under a large thatched palapa roof (which feels like outdoors). There isn’t a separate patio beyond the main dining room, but floor-to-ceiling openness gives an outdoor vibe. Guests can open the walls to the jungle air, and many tables are next to plants and the cenote. According to the venue details, “outdoor seating” is listed as a feature (www.tripadvisor.com), meaning it offers the open-air experience rather than being a fully enclosed building.
Do I need a reservation at IT Tulum?
Yes, reservations are highly recommended. The restaurant is small and popular, so walk-ins risk long waits or no space. You can book a table through their official website (using the online form or email contact) and should do so especially for weekend nights or large groups (it-restaurants.com). Arriving without a reservation in high season may result in being asked to wait or come back later.
Are children allowed at IT Tulum?
Yes. IT Tulum is family-friendly for dining; it even advertises “family-style” seating (www.tripadvisor.com). The atmosphere is more lounge than night club until late, so well-behaved children can sit with their families for dinner. (However, keep in mind it’s an upscale venue, so young children may find it formal. There’s no separate kids’ menu, but pasta and simple dishes are available.)
What parking options are available at IT Tulum?
The venue provides valet (parking services) when you arrive (www.tripadvisor.es). You can drop off guests at the entrance and the valet will park the car for you (tipping around 20–50 pesos is customary). If you drive yourself, there are also a few nearby lots and street spots on the beach road, but spaces are limited after dark. Taxis and ride-share are also very common ways to arrive, and dropping off is easy at the entrance.
What type of cuisine does IT Tulum serve?
IT Tulum’s cuisine is Italian/Mediterranean. The menu features classic and modern Italian dishes – for example pizza, risotto, homemade pasta (including their signature Spaghetto al Pomodoro) – along with seafood and regional Mediterranean touches (www.tripadvisor.com) (www.tripadvisor.com). You’ll find antipasti (like Caprese and burrata salads), pastas, meat and seafood mains, and wood-fired pizzas. It’s an “Italian haute cuisine” concept with fresh, premium ingredients (some imported) designed by Michelin-star chefs.
Do they have any special dishes or menu highlights?
Yes, one highlight often mentioned is the “Spaghetto ai Pomodori,” intended as a perfect, simple pasta pomodoro that showcases Italian tradition (www.tripadvisor.com). Other signature offerings include fresh burrata cheese plates and a raw bar with ceviche and oysters, all with high-end twists. Dessert and cocktail lists also reflect Italian flavors (tiramisu, gelati, fancy takes on limoncello). Because the kitchen is helmed by a renowned chef, you’ll often see special menus and daily specials that combine local ingredients with Italian techniques.
Is tipping expected at IT Tulum?
Yes—tipping is customary in Mexico. Service is not included by law, so it’s polite to leave around 15-20% of the pre-tax bill as a tip for your servers. You can add this to your credit card payment or leave cash. Since IT Tulum is upscale, generous tipping for good service is appreciated.
Are pets allowed at IT Tulum?
No, pets (like dogs) are generally not permitted inside IT Tulum. It is a restaurant/lounge setting where pets are not typically allowed, even in outdoor areas. If you have service animals, it’s best to contact the venue in advance.