About Super Akí
Super Akí (also written Súper Akí) is a modern, full-size supermarket serving Tulum and the Riviera Maya. Opened in August 2025, it is the second store of this 100% Yucatecan chain in Tulum (www.holatulum.com ) (www.poresto.com ). The chain has been a local institution for over 40 years (www.poresto.com ), and the new Tulum branch reflects its deep community roots. At about 2,300 m² of retail space (www.holatulum.com ), Super Akí Kukulcán Tulum features airy, contemporary design and a wide variety of groceries and household goods. Being a local brand, it emphasizes Yucatán and Quintana Roo specialties (fruits, Maya cheeses, regional spices, etc.) alongside international products. The store is designed for fast, comfortable shopping, with bright lighting, open aisles, and clear signage. Its opening ribbon-cutting was attended by local officials, highlighting Super Akí’s role in Tulum’s growth (www.holatulum.com ). As a community-focused supermarket, Super Akí aims to be a one-stop destination for families and visitors, offering both everyday groceries and a showcase of local food culture.
The Super Akí in Tulum is located on Federal Highway 307 (Carretera Federal Tulum-Ruinas) at the corner of Avenida Cobá and Avenida Tulum Oriente (www.corporativo.superaki.mx ). It sits in a busy commercial zone outside the downtown plaza, making it easily reachable from the main road. The store’s façade features Super Akí’s familiar yellow-and-red color scheme and large glass windows, so it stands out on the highway. Unlike a tourist nightclub or event venue, Super Akí is fundamentally a supermarket – no cover charge, age limit, or ticket is required to enter. It has a long operating history in the region, with the corporate chain first opening in Mérida decades ago and gradually expanding into the Riviera Maya (www.poresto.com ). In Tulum’s local scene, Super Akí is notable not for concerts or shows, but as a modern grocery hub that supports local vendors and provides everyday essentials. Many visitors plan a stop at Super Akí for groceries and local snacks: its unique blend of national and regional products makes it a fixture in Tulum’s daily life.
Products, Promotions and Services
Super Akí is a full-service grocery store with all the usual supermarket departments. Inside you’ll find fresh produce, a bakery, a butcher counter (carnicería), a cheese and deli section (salchichonería), a large meat counter, dairy, frozen foods, snacks, household supplies, personal care items, and even a liquor section (www.holatulum.com ). The chain is known for carrying local specialties: for example, you’ll often see Yucatecan foods like cochinita pibil ingredients, habanero chiles, regional cheeses and sauces, as well as Mayan Maya and even Caribbean-inspired grocers. Super Akí also stocks imported goods and everyday brands. The new Tulum location was designed to include self-service features: it has four self-checkout kiosks and a special “pickup zone” for online orders (www.holatulum.com ). This means customers can scan and pay on their own at the automated lanes or choose to collect an internet order from a dedicated area at the back of the store.
Super Akí frequently runs promotional deals and special events for shoppers. Grand-opening promotions offered discounts on produce, deli meats and liquor to invite the community in (www.holatulum.com ). Weekly flyers (folletos) highlight “Martes de Frescos” (Fresh Produce Tuesdays) with 10% off fruits and vegetables (www.tiendeo.mx ), and other scheduled sales on meat, seafood, pantry staples and more. The store’s staff will often stock seasonal items (seafood catches in winter, seasonal fruits in summer, etc.) and provide demos or samples on occasion. There is no membership or ticket required: all sales are pay-as-you-shop. Super Akí also offers online grocery delivery within Tulum and nearby zones. Customers can order through the Super Akí website or app; deliveries are made right to the door (a small fee applies, e.g. MXN 39 in central Tulum (www.superaki.mx )). For pickup orders, the store’s “online shopping” pickup area makes it easy to collect groceries without waiting at the regular checkout.
Payment and Hours
Super Akí is open every day, typically from early morning until late evening. According to published information, the Tulum store operates Monday – Sunday from about 7:00 AM to 10:00 PM (www.sucursales24.com.mx ). Exact hours can vary (some sources list 10:00–20:00 for one branch), so it’s good to check local notices. There are no entrance fees or membership requirements – it’s a public grocery store. Shoppers pay at the cash registers (cajas) on site. The store accepts cash (Mexican pesos) and major credit/debit cards (Visa, MasterCard, and often American Express). Contactless and mobile payment are generally accepted at self-checkout and staffed lanes as well. It’s wise to bring pesos if you plan to eat at the nearby taco stand (which does not take cards) or if you need small change for incidentals. Unlike nightclubs, Super Akí has a very casual environment: there’s no dress code beyond normal daywear, and there’s no “minimum age” – children can shop if accompanied by an adult. Customers simply choose items from the shelves, then proceed to the checkout where a cashier or the self-check machines will total and charge your purchase. Bags are available for sale at the registers, or you can bring your own reusable shopping bag. (Customers should be prepared to bag their own groceries at self-checkouts; cashiers will bag purchases at staffed registers.)
Store Layout and Design
The Super Akí Tulum store is a single-level, open-plan supermarket about 2,300 m² in size (www.holatulum.com ). The interior is clean and well-lit, with wide aisles arranged by department. Near the front you’ll typically find produce and bakery items, while the back half of the store holds refrigerated sections (dairy, meats, frozen). Overhead signs and colorful aisle markers make it easy to locate sections. For example, the corner deli area clearly displays “carnicería” and “charcutería” for meats and cold cuts, while the liquor section (“licores”) is on its own aisle. As a modern chain, Super Akí’s design emphasizes customer flow – the layout is intended to be “ágil y cómoda” (quick and comfortable) (www.holatulum.com ). The lighting is uniform LED and the ceiling is high, giving the space a supermarket feel. There are no assigned seating areas (since it’s a grocery store), but there are shopping carts and baskets available right at the entrance. At checkout you’ll find a mix of regular cashiers and four self-service kiosks (www.holatulum.com ); customers can choose either option. The store is fully air-conditioned, which is a welcome relief from Tulum’s heat. In practice, the wide aisles and uncluttered checkout area mean that visibility is good – no matter where you stand, you have a clear view across the store, unlike in a music venue with obstructions. Signage is in Spanish (with some English on big labels), typical of Mexican supermarkets. If you prefer, staff often speak decent English as well, but you will hear predominantly Spanish announcements and shelf labels in the store.
Getting There and Parking
Super Akí Tulum is located on the Carretera Federal Tulum-Ruinas (Highway 307) at the corner of Avenida Cobá and Avenida Tulum Oriente (www.corporativo.superaki.mx ). This is just north of the downtown “pueblo” area and a few kilometers from Tulum’s archaeological zone. Drivers will find it at street address “Av. Cobá y Carretera Tulum – Boca Paila s/n, Tulum, Q.R.”. The store name is often listed as “Super Akí Tulum” (or “Tulum Norte” on some maps). Since it’s on the main highway, it’s easy to reach by car or taxi from anywhere in Tulum. For example, from Tulum town centre it’s about a 3–5 minute drive (roughly 2–3 km) heading north along Av. Tulum; from the beach area it’s about 10 minutes by car. Taxis and Uber regularly serve this corridor, so you can be dropped off right at the store entrance driveway.
For visitors using public transportation, local colectivos (shared vans) run along the length of Av. Tulum and will pass right by the store. Colectivos are the cheapest way to travel around Tulum: you can simply flag one down on the highway to get to Super Akí. There is no dedicated city bus stop for the store, but the nearby main ADO bus station (for intercity coaches) is located on Av. Tulum near Calle Júpiter, roughly 3 km south of Super Akí. From that station you could take a local taxi or colectivo north to reach the supermarket. Unfortunately there is no subway or metro in Tulum, and the distance is too far for most people to walk comfortably with bags, so a ride is recommended.
Parking is very convenient. Super Akí has a private parking lot with about 58 spaces (www.holatulum.com ). Parking is free for customers – just pull into the lot (there is no gate fee) and park your vehicle. Spaces are generally large enough for cars and SUVs; some motorcycle parking is also available. After shopping, customers return to the same lot. If the lot fills up (rare except on sale days), overflow parking can sometimes be found alongside the road or at the adjacent businesses’ lots. Importantly, plan to arrive a bit before sunset if you want shade – the lot is open and mostly in the sun during daytime. Rideshare drop-offs/pick-ups can easily happen at the main entry on the north side of the building. Because this is on a major artery, be mindful of traffic – if you’re exiting by car or on foot, use the crosswalk and lights when available. For drivers on the highway, U-turns are possible at the nearest traffic signals to loop back if needed.
Inside the Store
Once inside Super Akí, you’ll find a typical supermarket atmosphere. Customers grab a shopping cart or basket at the entrance and proceed through open aisles of products. There is no entrance security or metal detectors – this is a friendly retail environment. Staff generally greet with a smile (a common courtesy in Mexican stores) and are available to answer questions about products or store locations. The aisles are wide enough to accommodate two carts side-by-side, so it’s easy to navigate even when crowded. There are no reserved “seats” (since it’s not a performance venue), but if you need to wait with a small child you can sometimes sit on the cart handle or by the checkout counters.
The staff are trained to keep shelves well-stocked and clean. You’ll hear occasional announcements over the PA (in Spanish, sometimes with basic English phrases) about flash sales or store info. The background noise is normally just the hum of refrigeration and chatter – no loud music, no strobe lights. You are free to take photos of products or aisles if needed. (One tip: during peak hours the checkout lines can get long, so try to have your payment method ready and bag your goods as promptly as possible.) After selecting your items, you proceed to checkout. Super Akí offers both cashier-staffed lanes and four self-checkout kiosks (www.holatulum.com ). At a staffed lane, a cashier will scan your items and then you can pay by cash or card; they will usually bag your groceries for you. At a self-checkout, you scan and pay yourself at a touchscreen machine; these have English-language instructions as well.
Special amenities inside include restrooms for customers (usually located near the front corner or exit) and a customer service desk for inquiries or returns. Near the registers you will also find a small area with impulse items like candy or sodas, and often there is a checkout line stand for lottery and snacks common in Mexican stores. There is no cafeteria or seating area, but a beverage cooler stands by the checkout if you need a cold drink. Because Super Akí sells beer and other alcohol, you may need to show ID if purchasing alcoholic beverages. Outside of that, it’s a very relaxed setting – you can freely use your phone, make a shopping list on paper or device, and take your time choosing items. If you need proof of residency or identification (for example, for a money transfer or government program QR code), customer service can often assist. Overall, the store atmosphere is practical and customer-friendly; the only requirement is that you keep track of your belongings and pay for what you take, as with any store.
Nearby Amenities
The area around Super Akí has several useful businesses and dining options for shoppers. Directly adjacent is an OXXO convenience store (at Av. Cobá 9, just 70 meters away) (www.sucursales24.com.mx ). OXXO is a 24-hour chain mini-market where you can grab snacks, cold drinks or use an ATM. A 7-Eleven is also nearby (just over 100 meters down the road) (www.sucursales24.com.mx ) for similar convenience items. Just a short walk (about 0.5 km) south is a bigger Chedraui supermarket (www.sucursales24.com.mx ), which is a competitor and has more general merchandise (though many locals prefer Super Akí for specialty foods). For fuel, there’s likely a gas station fronting the highway near the store – often a Pemex with an OXXO is found at the corner.
One of the most talked-about food spots near Super Akí is an outdoor taco stand known as “Tacos Tulum – Los Mejores,” which often has a line of customers. Travelers and locals alike rave about the low prices (under MXN 1 per taco) and delicious pork and chorizo tacos (wanderlog.com ). It’s located right by the Super Akí parking area, so many shoppers make a quick side-trip for lunch or a snack. Aside from that, the immediate vicinity doesn’t have sit-down restaurants in the same parking lot, but a short drive into Tulum town brings many options. For example, downtown you’ll find casual eateries like an Argentine grill or Mexican fondas, as well as bars along Av. Tulum. If you’re looking for a meal, the easiest fast choices are in the store (premade sandwiches, bakery goods) or the taco stand outside. For coffee or more variety, consider the numerous cafés and taquerias a kilometer south along Av. Tulum.
Regarding lodging, the Super Akí is conveniently positioned for tourists. Many hotels and rentals are within a few kilometers: affordable inns and hostels in central Tulum (about 5–10 minutes away) as well as mid-range options like the Posada 06 or Grand Mirage around 3 km south. If staying on the beach or in a jungle resort, Super Akí is a short taxi ride back towards town. Late-night transportation is available: Taxis and Uber operate in the area around the clock, so you can have groceries delivered to evening travelers of course. If you leave late, be aware that while the store might not have late-night crowds, the tacos and convenience stores are an option 24/7. Overall, the store acts as a hub – with convenience stores, a famous taco vendor, and other shops nearby, visitors can easily combine a grocery run with grabbing a meal or fulfilling other errands.
What Makes Super Akí Special
Super Akí stands out not for glitzy entertainment but for its local flavor and community role. Being a “súpermercado 100% yucateco” sets it apart from foreign-owned chains (www.poresto.com ). It prides itself on a Yucatán identity – its shelves include local products sourced from regional farmers and producers. For example, at the Tulum store’s opening the company emphasized working with local vendors and offering regional produce and meats, supporting Tulum’s growers and ranchers. The opening day even saw the municipal president on site, praising Super Akí as a partner in the town’s growth (www.holatulum.com ). In many communities, large grocery chains are viewed as faceless, but Super Akí engenders local loyalty by highlighting its roots: advertising traditional dishes ingredients, sponsoring local events, and committing to hire locally. The chain’s friendly, community-oriented approach gives it character beyond that of a typical supermarket. Families appreciate that it “speaks the local language” – not just literally, but culturally.
Another special feature is scale combined with convenience. Super Akí Kukulcán is one of the largest grocery stores in Tulum, so it can offer depth of selection that smaller tiendas or markets cannot. Yet it remains easy to navigate (unlike a sprawling department store). The company even customized this branch for Tulum’s needs: wide aisles for strollers and wheelchairs, plentiful parking, and self-checkout to speed up service. These practical touches make it stand out in a town known more for boutique shops. On the visitor side, many people note that Super Akí is a surprisingly pleasant place to shop – cleaner and better organized than expected for the region. All of this contributes to a positive reputation. Finally, Super Akí has already become a local landmark: when people give driving directions or meeting points in Tulum, “across from Super Akí” is a common phrase. In short, its combination of local heritage, reliable service, and modern facilities makes Super Akí special in the Tulum scene.
Visitor Tips and Information
When planning a visit to Super Akí, here are some practical pointers: Aim to shop during off-peak hours for a quicker trip. Mornings (8–10am) on weekdays tend to be calm before the lunch rush, while weekends after midday can be busiest. If you’re on vacation, you might combine this with a morning outing. Always bring a clear shopping list – the store is large and has many choices. For payment, have Mexican pesos on hand for any small vendors or impromptu purchases (the taco stand only takes pesos), though the store itself accepts credit cards. Note that small bills are helpful if you buy from a local stand outside. Signage and announcements are primarily in Spanish, so if you’re not fluent, a translation app or a bilingual friend can help. Also, remember that some products may require age verification (especially liquor), so carry ID if needed.
Super Akí is fully wheelchair and stroller accessible. Entrance and aisles are flat and wide, with no turnstiles or steps. Customers in hospital gowns, wheelchairs, or with mobility needs are welcome. If you’re traveling with kids, bring a shopping cart or basket with you – children can ride in the cart seat but must stay seated for safety. There is no coat room (it’s too warm for coats anyway), so just bring what you need. The store does enforce basic safety: shoes and shirts are required, and smoking or open flames are prohibited inside. Picture-taking among products is generally fine for personal use, but always be respectful of other shoppers’ privacy. One common mistake is forgetting reusable bags; plastic bag fees are usually applied (about $5–10 MXN each). It’s greener and faster to bring your own grocery bags or basket. Finally, tip: check the clearance or “saldos” section often (near bakery/dairy) for discounted items. Local shoppers use this to save money on meats or end-of-day produce. With those tips, your visit to Super Akí will be smooth and efficient.
Frequently Asked Questions
Where is Super Akí Tulum located?
Super Akí Tulum is on Carretera Federal 307 (the Tulum-Ruinas highway) at Av. Cobá and Av. Tulum Oriente (www.corporativo.superaki.mx ). In practical terms, it’s just north of the downtown plaza. You’ll see the large yellow/red store along the main road. GPS or map apps will list it as "Super Akí Tulum".
What are the store hours for Super Akí Tulum?
Super Akí Tulum typically opens early and stays open late. Published info shows hours of about 7:00 AM to 10:00 PM every day of the week (www.sucursales24.com.mx ). Some sources list opening at 7am and closing at 10pm daily. Note that hours might be slightly different during holidays, but in general plan for roughly 7am–10pm. The store does not close midday or take siesta.
Is parking available at Super Akí Tulum?
Yes. Super Akí has its own parking lot with about 58 spaces (www.holatulum.com ). Parking is free for shoppers. You can park right in front of the store and walk in. Spaces are large enough for cars and small SUVs. There’s no covered parking, so on sunny days you may want to arrive early to find a shaded spot. In all, the lot offers convenient and complimentary parking.
How do I get to Super Akí Tulum by public transit?
Tulum has no subway and no local bus, but you can use colectivos or taxis. From downtown Tulum (Pueblo) you can catch a northbound colectivo (shared van) on Av. Tulum – just flag one down as they pass. The colectivo will drop you near Super Akí on the highway for just a few pesos. Alternatively, take an ADO coach to Tulum’s main station (around Av. Tulum/C. Jupiter) and then taxi or local van north. Taxis and Uber operate around town, and drivers know Super Akí. If arriving by car, simply follow Carretera 307 north – signs and maps will direct you to the Super Akí intersection.
Does Super Akí Tulum charge an entry fee or require tickets?
No. Super Akí is a supermarket, so there is no cover charge, entry fee, or ticket required. You simply enter the store and shop freely. (This differs from paid venues or clubs – Super Akí is like any other grocery store.) There are no VIP tickets or reservations needed to go inside. It operates on a first-come shop basis.
What payment methods does Super Akí Tulum accept?
Super Akí accepts all the usual methods. You can pay with Mexican pesos cash or with major credit/debit cards (Visa, MasterCard, and often AmEx) at the registers or self-checkouts (www.holatulum.com ). Contactless mobile payments (Apple Pay, etc.) are also accepted via the card terminals. Euros or dollars are generally not accepted—stick to pesos or cards. No membership card is needed for payment, and all sales are straightforward at checkout.
Are there any membership or loyalty programs at Super Akí?
No, Super Akí operates as a regular open-market experience. There is no required membership, club card, or special account needed to shop. You simply go to any register and pay for what you’ve selected. However, Super Akí offers promotions and flyers (hojas de oferta) programmatically, so frequent shoppers can look out for weekly deals. These deals are available to everyone, not just members, and are advertised in the store or on the chain’s website.
Can Super Akí Tulum deliver groceries to my address or hotel?
Yes. Super Akí provides online ordering and delivery service (“Super Akí en Línea”). You can place an order on their website or app for delivery to locations in Tulum (and some surrounding areas). Delivery fees vary by postal code; for example, central Tulum delivery is around MXN 39 (www.superaki.mx ). Orders can be scheduled and will arrive curbside. Alternatively, you can use the in-store pickup option and collect pre-packed groceries in the store’s pickup zone (no delivery fee for pickup). This service is convenient for hotels or vacation rentals in town.
What items can I find at Super Akí Tulum?
Super Akí carries a full range of supermarket goods. You’ll find fresh fruits and vegetables, a bakery (panadería) with bread and pastries, a butcher counter with various cuts of meat and local sausages, a dairy section (milk, cheese, yogurts), dry groceries (rice, beans, spices, canned goods), frozen foods, cleaning supplies, toiletries, and a liquor aisle. It also offers local specialty products – for example, Mayan chocolates, cochinita pibil marinades, Yucatecan tortillas, and the like – alongside well-known brands. In short, most things you’d shop for in a large grocery store are available here.
Are children allowed in Super Akí? Is there any dress code?
Yes, children are welcome. There’s no age restriction; kids can shop as long as they are supervised by an adult. There is no formal dress code – people generally wear casual clothing. As Super Akí is a family-friendly store, you’ll see parents with strollers and children in carts during shopping. The only requirement is to have shoes and shirts on; typical safety and health rules (no bare feet, etc.) apply. Otherwise, dress comfortably as you would in a regular grocery store.
Is the Super Akí Tulum store wheelchair accessible?
Yes. The store is fully accessible. The entrance is at street level (no steps) and the aisles are wide enough for wheelchairs or walkers. Shopping carts have hooks that can accommodate wheelchairs, and the checkout lanes have space for wheelchairs. There are handicapped parking spaces in the lot. In general, Super Akí’s design follows modern accessibility standards so that customers with mobility needs can shop comfortably.
Are pets allowed inside Super Akí?
As with most supermarkets, pets (other than service animals) are typically not allowed inside for health reasons. You can bring your pet into the adjacent parking lot, but not beyond the entrance doors. The store may have “No mascotas” signs at the door, following Mexican regulations. Of course, service dogs are an exception and are allowed inside under ADA-like guidelines. When in doubt, call ahead. In most cases, customers simply drop off pets at home or use pet-sitting services when they need to shop.
Can I use U.S. dollars at Super Akí?
No, Super Akí operates in Mexican pesos. All shop prices are listed in pesos, and you must pay in pesos or by card. Foreign currency like U.S. dollars or euros is generally not accepted at checkout. It’s best to exchange cash into pesos or use a credit/debit card (which will convert the charge to pesos on your statement). This is standard for most businesses in Tulum.
Are there restrooms available for customers?
Yes, Super Akí has customer restrooms. They are typically located near the main entrance or by the checkout area. These restrooms are for customers only, so staff may require you to show a purchase receipt if needed (common practice in Mexico for big supermarkets). Otherwise, they are clean and open during store hours. If you need to use the bathroom, just ask a staff member or follow the signage inside the store.
Is there an ATM at Super Akí Tulum?
There is no fixed Super Akí ATM officially listed. However, the Sony supermarkets and convenience stores next door (like the OXXO) usually have ATMs for general use. If you need cash, you can use an ATM inside the OXXO convenience store right across the street (www.sucursales24.com.mx ). Otherwise, banks in Tulum center have ATMs and many stores accept cards, so you can still pay by card if you don’t have cash.
What makes Super Akí Tulum unique or special?
Super Akí is unique chiefly because it’s a local Yucatecan supermarket chain deeply embedded in the community. Unlike generic chains, it highlights regional products and culture (www.poresto.com ) (www.holatulum.com ). It also made a splash by opening its big new store in Tulum in 2025, creating lots of jobs (100 direct, 250 indirect (www.holatulum.com )) and inviting local officials. For shoppers, it stands out for combining a very large selection with convenient touches (air conditioning, self-checkout, parking, etc.) that suit Tulum’s growing city vibe. Many locals appreciate that it feels modern yet still carries that hometown supermarket atmosphere, making it a favored shopping destination.
What are common visitor mistakes to avoid?
Shoppers sometimes make simple mistakes at Super Akí. One is coming without pesos – credit cards work, but small vendors around do not accept dollars or foreign cards easily (wanderlog.com ). Another is shopping without reusable bags – plastic bags now cost (so bring your own or buy one). Also, scheduling late at night: the store closes relatively early (around 10pm). Aside from that, just take a shopping list, keep receipts, and be patient at peak hours. And of course, treat the place with respect as you would any neighborhood grocery.
