About The Lock No. 4, Twickenham Stadium
The Lock No. 4 is a premium event and hospitality space located inside Twickenham Stadium (also known as Allianz Stadium), the famous home of England rugby in south-west London. Opened in 2018 as part of a modernisation of the stadium, it features soaring high ceilings, floor-to-ceiling windows and a sleek contemporary interior (www.tagvenue.com ) (kssgroup.com ). The design includes subtle patriotic touches – such as England players’ jerseys and rugby memorabilia on the walls – to give guests a “quintessentially English” and rugby-inspired experience (kssgroup.com ). Positioned on Level 3 of the new East Stand, The Lock No. 4 offers spectacular views over the Twickenham pitch and even towards central London (www.tagvenue.com ). Architecturally, it was conceived as one half of a larger “Lock” hospitality facility (with The Lock No. 5 beside it) and is one of the most distinctive suites in World Rugby, marrying modern luxury with sporting heritage (www.tagvenue.com ) (kssgroup.com ). In terms of scale, The Lock No. 4 can accommodate up to about 860 people standing (for cocktails or receptions) or around 580 seated for formal dining (www.tagvenue.com ). The interiors include a large bar area for pre-event drinks and lounge tables or booths overlooking the pitch, creating a stylish yet relaxed atmosphere (www.tagvenue.com ). Its elegant ambience and long list of amenities make The Lock No. 4 notable as one of Twickenham’s premier VIP spaces.
Events and Programming
The Lock No. 4 is primarily used for matchday hospitality during England rugby internationals and big tournaments (like the Six Nations, Autumn Tests and Rugby World Cup), where guests enjoy an all-inclusive dining experience plus direct access to seats in the north-east or south-east corner of the lower tier (along the 22m line) (www.wassermanhospitalitysales.com ) (kp-prod-uksouth-cd-app.azurewebsites.net ). These hospitality days often include multi-course lunches or dinners prepared by top chefs, fine wine and champagne service, plus special activities such as pre- or post-match Q&A sessions with former players. Outside of rugby seasons, The Lock is also hired for corporate and private events. Common uses include mid-sized conferences, exhibition meetings, awards ceremonies, Christmas and gala dinners, charity balls and even private parties or product launches (www.tagvenue.com ). It has hosted functions ranging from elegant black-tie dinners to branded PR events and team-building gatherings. The content of events varies – for example, during the stadium’s concerts or festivals the space might be used as a VIP lounge or backstage reception. Notable past uses of The Lock (and its neighbour No. 5) have included high-end sponsor events, launch parties and filming projects. Because it is an in-house suite-per-se, there are no public concerts or sports competitions “at The Lock” itself; instead it augments the broader stadium calendar. In practical terms, guests can expect a packed matchday calendar of events whenever England rugby is playing at home, plus occasional special events (often announced well in advance). Ticket prices (see below) typically vary widely depending on the event – the most premium Six Nations or World Cup hospitality can run into the low four-figure pounds per person (ex. VAT) (www.keithprowse.co.uk ), while other corporate hires are priced per head starting from a few dozen pounds. Recurring events include seasonal treats like Christmas parties (The Lock hosts dozens of festive dinners each year) and fundraising galas for local charities.
Tickets and Booking
Admission to The Lock No. 4 is generally by advance reservation only. There is no public “box office” at The Lock itself – it operates as part of Twickenham Stadium’s hospitality programme. To attend a matchday in The Lock, you typically purchase a hospitality package through official England Rugby channels or authorised hospitality agents. These offers go on sale once fixtures are announced, often several months in advance, and very popular games (e.g. England vs. Wales in the Six Nations) can sell out quickly. For private events, The Lock No. 4 can be booked through the stadium’s events team or third-party venue bureaux; packages usually include room hire, catering and support staff. Booking well ahead is advisable for both scenarios: matchday hospitality places in The Lock often disappear rapidly after release, and corporate functions may need long lead times. Ticket and package prices follow tiered structures: for internationals, packages range from mid hundreds per person (small group bookings) up to around £1,200 per person (ex VAT) for premium days (www.keithprowse.co.uk ). For example, a private table of 12 for an England v Wales Test match once cost about £14,388 (ex VAT) – that’s roughly £1,199 per seat (www.keithprowse.co.uk ). In general, expect hospitality costs to be substantially higher than ordinary match tickets, reflecting the gourmet dining, open bar, and lounge experience included. Day-of-event ticket sales (“at the door”) are usually not available for The Lock – if any space remains on event day it would be communicated via the official channels only. Presale or club membership access is not typical for corporate hospitality; the best strategy is to check the RFU or Twickenham hospitality website for announcements and secure your spot early. Some providers may run waiting lists or resale programmes if events sell out. In all cases, once you have a confirmed booking, you should receive full arrival instructions (entry gates, pass collection, etc.) by email or post.
Seating and Layout
The Lock No. 4 is arranged as a single spacious suite with a mix of dining tables and lounge seating rather than fixed theatre-style rows. It comprises a large main restaurant area and adjacent booth-style lounges near the windows. The design is “dual aspect” – much of the room faces large glass walls with views of the pitch, while the opposite sides have interior walls and service bars (www.tagvenue.com ). Guests are seated at private tables (typically of 2,4,6,8 or 12), or can upgrade to special booths that overlook the turf directly. These “pitch-view booths” rise slightly above the dining floor and allow guests to see match action through the glass when desired. There are also TV screens throughout so guests don’t miss any of the action. Because it’s a flexible event space, there are no general-admission standing areas inside; during receptions the furniture can be moved to create a dance floor. The best seats in the house are widely regarded as the banquette tables that sit right by the windows – they combine an intimate setting with sweeping views of the game and city. From a technical standpoint, the suite has in-house lighting (ambient downlights and stage lighting if needed), a quality sound system for announcements or music, and Wi-Fi for guests (as is common in modern venues). The acoustics are generally good for conversation, though some echo can occur in such a lofty room. There are a few supporting pillars, so seating is arranged to minimise any blocked sightlines. One tip: if watching the pitch, choose a table on the side of the room closest to the stadium façade – tables at the far end (farthest from the windows) will have less direct view. Overall, the layout means there is no strictly “bad” seat – every spot enjoys either pitch-view or a vibrant lounge atmosphere. All seating is allocated at booking, so there is no first-come-first-served mix of seats; your group’s table or booth is reserved for you upon purchase.
Getting There and Parking
The Lock No. 4 is accessed via Twickenham Stadium’s main hospitality entrance on Rugby Road (Whitton Road) in the TW2 7BA area. By public transport, the easiest route is by train: South Western Railway runs frequent services from London Waterloo to Twickenham station (journey about 25 minutes off-peak) (hirespace.com ). Twickenham station is fully step-free (www.rugbyworldcup.com ) (making it suitable for wheelchair users), and the stadium is about a 10–15 minute walk from the station via Twickenham Green and up Station Road. Alternatively, District line Tube and London Overground trains go to Richmond (Zone 4), where you can change to a short branch train or take a direct bus. Several London bus routes serve the area: for example, the 110 and 267 run from Hounslow and Richmond through Twickenham town centre to the station, and the R68 from Richmond along the High Street. Bus stops a short walk from the stadium include “Twickenham Green” and “Twickenham Station”. If driving, the stadium is close to the M25 (J12) and the A316; however, on match days local roads are often gridlocked. There are over 2,000 on-site parking spaces for stadium events, but these releases usually sell out in advance (hirespace.com ). Stadium parking (including accessible and blue-badge spaces) must be pre-booked through the venue. As a general rule, it is recommended to avoid driving on event days unless you have pre-paid parking, and to consider park-and-ride or nearby car parks (e.g. at Richmond or Hounslow) with rail connections. For drop-off or taxis, Twickenham Stadium typically designates specific zones. For example, pre-match drop-off is often managed at the Mogden Lane roundabout or Rugby Road area, while taxis can queue on Whitton Road. Rideshare apps usually direct drivers to the Twickenham Stoop (next door) or nearby pick-up points – it’s wise to confirm a drop-off location in the stadium’s travel guide before arrival. If you prefer cycling, there are cycle racks near the South Stand entrance. Finally, if attending after dark, note that Twickenham is in Travelcard Zone 6, so night travel requires careful planning: the District line ends at Richmond (so you’d then train or bus home), and London National Rail has limited late-night service. Always check the TFL and National Rail timetables for last trains on match nights.
Inside the Venue
Arriving at The Lock No. 4, guests enter through the stadium’s exclusive East Stand entrance. There is often a meet-and-greet area with a welcome desk or (matchdays) a rostered concierge to assist groups. Security checks are in place just as in the rest of the stadium: you’ll normally pass a bag search with staff checking for prohibited items, and may scan your ticket and ID at a podium. The dress code is comfortable smart-casual – team jerseys and smart shirts are all common on a rugby day – though some guests in evening events may opt for jackets or dresses. Once inside, you’ll find a relaxed yet refined atmosphere. The room is well heated or cooled as needed; it’s entirely indoors. There is free Wi-Fi (a standard amenity in modern event spaces) and the mobile signal is usually strong. Restrooms are located just off the main lobby of the suite (they are well-signed), plus several wheelchair-accessible toilets are at hand. For those needing to store coats or belongings, ask staff – there is often a coat check in use for large events. The Lock has a fully stocked bar (helpfully visible from most tables) offering top-shelf spirits, a selection of beers (including Dusky Moon real ale, Guinness and lagers) and fine wines (www.wassermanhospitalitysales.com ). Champagne or sparkling wine (often the English Nyetimber brand) is typically included with hospitality. Drinks service is generally to your table. Meal service depends on the event: for rugby matches there is a full sit-down menu (see below). For corporate events, refreshments might range from buffets to seated meals or canapés. The on-site kitchen and catering staff handle everything in-house, so no outside food is allowed. Visitors often highlight the food and drink – on matchdays there may be a four-course English-inspired menu prepared by a top chef, followed by a traditional “Twickenham Tea” after the game (www.wassermanhospitalitysales.com ). There are merchandise stands and small kiosks in the larger stadium concourses, but The Lock itself generally offers hospitality-only service; you won’t find an official team shop corner inside the suite. For connectivity, charging stations might not be fixed in the suite, but you can charge phones via adapters at some tables if needed. The atmosphere inside The Lock is both lively and convivial: on sports days you’ll hear cheers from the pitch adventure mix with dining chatter, while special events might feature background music or a DJ after dark. Staff are professional and ready to help with wine recommendations or transfers to your seats. In short, expect The Lock experience to feel like an upscale hotel restaurant combined with a private box over the field, with attentive table service from glasses of champagne to dessert courses.
Nearby Amenities
Just outside the stadium and in Twickenham town centre you’ll find plenty of places to eat, drink and stay. Immediately adjacent to Twickenham Stadium (across Rugby Road) is the Radisson RED London Twickenham, a four-star hotel literally built into the ground beneath the South Stand – rooms here even offer views of the pitch (hirespace.com ). Other chain hotels and B&Bs are nearby: for example, a Travelodge and Premier Inn at Twickenham Station, and several guesthouses around Twickenham Green and Whitton Road. If you plan to stay overnight, booking well in advance is wise for big match weekends. For pre-show dining or drinks, Twickenham Green (a 10-min walk north of the station) has a cluster of pubs and restaurants. Popular spots include traditional pubs like The White Swan and the Masque Bar, Indian and Thai eateries (e.g. Tuk Tuk India), and riverside venues a short stroll down Church Street. The historic Eel Pie Island pub is also not far (across the river) and offers riverside views. In Twickenham town centre near the station are more options: the Pope’s Head pub, American sports bars, pizza and Italian restaurants, and even an old-school fish and chips shop. Most places are a 15–20 minute walk from the stadium, or a quick bus ride. Within the stadium complex itself, The Lock No. 4 is on East Stand Level 3; other hospitality lounges (like the Rose Garden or British Airways lounge) and basic concessions are on other levels. A short walk east on Whitton Road takes you to local shops and pharmacies, if you need any reminders or essentials. For public convenience, note that Twickenham railway station at the north end has few shops, but a small cafe and newsstand. On matchday, if you have time before gates, you may enjoy exploring the stadium’s Fan Plaza to the south, which has food stalls and live entertainment (though this is separate from The Lock). Regardless of when you arrive, it’s best to plan ahead: dinner reservations in Twickenham Green can get busy pre-match. Late-night transport: after events the last South Western train to London departs around midnight (later on Fridays/Saturdays), and post-match buses run until late. If you’re driving, note the nearest petrol station is a mile on Whitton Road. In short, there’s no shortage of places to eat or overnight nearby, but for a guaranteed meal timing, arriving an hour or two early is recommended to avoid queues.
What Makes This Venue Special
The Lock No. 4 stands out for its unique blend of world-class rugby atmosphere and upscale hospitality. Architecturally, the space is striking – the contrast of raw industrial concrete in the walls with rich wood and leather furnishings creates a memorable setting. The high, barrel-shaped ceiling lets natural light flood in, forging an open feel unlike a typical hotel banquet room (kssgroup.com ) (www.tagvenue.com ). The panoramic windows connecting straight through to the playing surface give it a cinematic quality; many events recount the thrill of watching players warm up just a few yards away. Cultural and historic touches add to its character: walls are adorned with photos of England legends, and pieces of famous rugby jerseys, subtly reminding guests that they are in the sport’s “home” (kssgroup.com ). Anecdotally, The Lock has hosted numerous “firsts” – from debuting luxury corporate matchday formats to being one of the first dedicated rugby hospitality lounges in Europe. Fans and players alike praise the venue: a matchday visitor raved about the attentive staff and “first rate food and drinks…great atmosphere” (kp-prod-ukwest-cd-app.azurewebsites.net ), summing up why people return. Behind the scenes, the partnership with celebrity chef Tom Kerridge ensures the cuisine is top-notch – edible souvenirs from the public experience – and this gastronomy alone draws many repeat diners. Equally special is the suite-to-seat direct access: guests can dine in The Lock and then walk literally along the ramp to their premium seats on the corner of the East Stand, meaning they are partway on the pitch during the match. This convenience – paired with complimentary content like Q&A sessions and official jersey giveaways at big events – gives The Lock a hospitality experience unmatched in most stadiums. In summary, The Lock’s significance lies in making every event here feel exclusive and memorable: it elevates a stadium visit into a full day-out occasion. For artists and speakers who have been invited here, the feedback is that it feels more like hosting a party in a private members’ club than simply renting a function room. Its very name (“The Lock”) evokes solidity and tradition, reflecting its role as a “lock” in rugby terms (a key forward position) and as a foundational venue space in Twickenham’s ongoing story. In short, both players and spectators love The Lock No. 4 because it pays homage to England’s rugby heritage, yet offers modern amenities (fine dining, technology, and comfort) that turn a match or conference into an all-round happening.
Visitor Tips and Information
Accessibility: The Lock No. 4 is fully accessible. The route from Twickenham station to the venue is step-free and the stadium lifts serve Level 3 (www.rugbyworldcup.com ). Inside the suite, wheelchair spaces and companion seating can be arranged. Toilets are equipped for disabled guests, and staff are trained to assist anyone with mobility or sensory needs. If you have a hearing impairment, ask the concierge about an induction loop system at your table. Service animals are welcome.
What to Bring: Carry a form of photo ID for verification, even though this is rare for corporate events. Dress is typically smart casual (team gear is fine, but avoid sports jerseys if you’re attending a non-sport event here). The weather in London can change, but the suite is climate-controlled; however, you may want a light jacket for the walk to your seat in the stadium stands after dining. On rainy days, bring a single-fold umbrella. Since The Lock is indoors, your mobile phone, small camera (no big DSLR or flash photography), and payment cards are useful. Note there is a strict bag policy at Twickenham: large backpacks or oversized umbrellas may be refused, so a small day bag or clear plastic bag is recommended.
Avoid Common Pitfalls: Don’t underestimate travel time! Trains and buses can be extremely busy before big matches – give yourself plenty of time or travel outside peak rush. Arrive at least 90 minutes before kickoff to pass security and settle in; if you’re driving, pre-book parking or arrive even earlier. Outside food and drink are prohibited, so don’t bring snacks expecting to save money – instead, factor in the refreshment prices inside (the open bar serves premium brands). As The Lock is a high-end venue, there is little tolerance for disruptive behaviour: plan to be courteous and not leave your belongings unattended. Strobe lights or loud music are only used for evening events – during daytime matches, the focus is on conversation and watching the game. If you have children, be sure they stay with you: the suite is safe but busy, so supervise strollers and avoid sharp edges of furniture.
Late Arrival: If you arrive late to your reservation, give yourself extra time to reach gate entrances (there can be queues). Latecomers should still report to The Lock, but you may need to enter quickly and locate your table – venues usually accommodate late seating between courses.
Internet and Connectivity: Free Wi-Fi is typically provided (ask a staff member for network details if not obvious), though streaming video may be slow on very busy days. Mobile coverage is good but sometimes weak under the East Stand; using Wi-Fi Calling can help if you need to keep in touch during the event.
Photography: Photography for personal memories is fine, but professional cameras on tripods are not allowed without prior permission. Filming inside The Lock is discouraged during food service. However, do feel free to take pictures of the décor and your company – it’s part of the fun. Post photos respectfully, remembering that this is private hospitality space. (Major sporting events have dedicated media, so for official broadcast you’ll be part of an audience shot, not individual focus.)
Age Restrictions and Children: There is no strict age limit for The Lock – families with children are welcome, especially at afternoon matches or private events. However, remember the environment: fine china, glassware and an open bar mean that very young children should be watched carefully. No extra charge is typically made for infants, but you may want to book a highchair in advance if needed. For evening or after-dark events, check if organizers permit children; some corporate parties may be 18+, in which case they will note it.
Helpful Hints: If attending a rugby match, get a programme or souvenir beforehand; official sellers are usually on the concourse floors. Hold onto your hospitality wristband or badge – re-entry may require it. Feel free to mingle with fellow guests, as the social and networking aspect is part of The Lock’s draw. And on your way out, thank the staff – many of the team stay long after closing to make your day special.
How do I purchase tickets or hospitality packages for The Lock No. 4?
The Lock No. 4 is booking-only; there is no general Box Office at the suite. For rugby games, you book a hospitality package (which includes The Lock access) through official channels like England Rugby’s hospitality website or authorised agents. These packages often sell out quickly, so plan ahead and book as soon as tickets are released. For private events, contact Twickenham Stadium’s events team or a corporate venue provider, who will arrange catering and room hire for The Lock.
What is the seating capacity of The Lock No. 4?
The Lock No. 4 can host up to about 860 guests standing (for a reception) or roughly 580 seated for a banquet or conference (www.tagvenue.com ). It’s designed for mid-sized functions: you can book tables to seat 2, 4, 6, 8 or 12 people. Note that The Lock No. 5 (the adjoining suite) is slightly larger with around 650 seats, but both offer similar upscale amenities.
Is The Lock No. 4 indoor or outdoors?
The Lock No. 4 is fully indoors. It’s a suite within the East Stand of the stadium, so it’s covered and climate-controlled. Even though it has huge glass windows looking out to the pitch, you won’t be exposed to weather by staying inside. In fact, the glass provides great natural light and pitch views, while the facility’s climate system keeps you comfortable.
Where is The Lock No. 4 located inside Twickenham Stadium?
The Lock No. 4 is on Level 3 of the East Stand (Whitton Road side) of Twickenham Stadium (www.tagvenue.com ). Guests enter through a dedicated East Stand entrance and then are guided up to the suite. The address for the stadium is 200 Whitton Road, TW2 7BA, so you can use that for GPS to reach the Hampton Wick area of Twickenham.
What transport options serve Twickenham Stadium?
The main station is Twickenham (South Western Railway); trains run frequently from London Waterloo (journey ~25 minutes). Twickenham station is step-free (www.rugbyworldcup.com ). From the station it’s about a 10–15 minute walk or a short taxi/bus ride to the stadium. If you are on the Tube or Overground, you can travel to Richmond (District line, Zone 4) and then catch a local train or bus 281/490 to Twickenham. Other bus routes (110, 267, R68) also stop near the stadium. The R68 and 281 run from Richmond and Hounslow via Twickenham Green. For cyclists, the stadium has racks by the South Stand. Driving is possible via the A316/M3/M25, but park only if pre-booked (over 2,000 spaces exist (hirespace.com )). Expect heavy traffic on event days; public transport is often fastest.
How much do tickets or packages cost?
Costs vary widely by event. For corporate hires (meetings, parties) rates might start at a few dozen pounds per person. Hospitality packages for major rugby matches are much pricier – often several hundred to over a thousand pounds per head. For example, a private table of 12 at a Six Nations game was about £14,388 (ex. VAT) total (www.keithprowse.co.uk ), which is roughly £1,199 per person. Less high-profile events, or weekday conferences, are more moderate. Always check the latest prices on the official booking site, as they can change year-to-year and may exclude VAT.
Is there a box office at Twickenham Stadium?
Twickenham’s box office handles general ticketing for public rugby matches, but The Lock No. 4 operates differently. It’s part of the stadium’s hospitality suite and is not ticketed through the main box office. Instead, you book through hospitality coordinators. For private events, you’d book the whole suite via event planners; there is no walk-up ticket window for The Lock. If you need help, you can call Twickenham Stadium’s main information line, and they will direct you to the right department.
Can I buy tickets at the door?
Generally no. The Lock No. 4 is by reservation only, even on match days. If any last-minute seats remain, the venue might occasionally release them via pre-event announcements, but it’s best not to rely on availability at the door. Instead, assume you must book in advance through the official channels or risk missing out. This is especially true for sold-out games.
Are children allowed in The Lock No. 4?
Yes, children are welcome as long as an adult accompanies them. The Lock itself is family-friendly during day events. If dining, you can request a high chair or child meal option in advance. Note that after dining, your child can still accompany you to the stadium seats. For evening or private parties labeled 18+, children might be restricted; the booking confirmation will specify any age limits. There’s no extra charge for toddlers but check if they require an adult ticket if older than ~3 years.
What is the dress code?
There is no strict dress code, but smart-casual attire is advisable. For sports hospitality, most guests wear casual shirts, polo or team jerseys. On gala or corporate events, many dress up a little (men in jackets, women in dresses or smart attire). Regardless, avoid very informal clothing like flip-flops or beachwear. If in doubt, business casual is a safe choice.
What should I bring to the event?
Bring your booking confirmation and photo ID. A small bag or purse is fine, but note Twickenham’s bag policy: large backpacks or non-transparent umbrellas may be refused. Phone and camera (no professional camera gear) are good for capturing memories. On cold days, a coat is fine as you’ll hang it on site. If the event is late, plan for colder weather after it ends. Also bring a printed or digital ticket/voucher if required. Anything more than that (like food) is not needed since everything is provided.
Are there any age restrictions for attending The Lock?
Apart from specific event rules (some private evening parties may be 18+), there are no general age restrictions. Families are often in attendance at daytime events. However, children under 3 are usually free and sit on a parent’s lap for match seating. There are no content-age issues since The Lock is not a performance venue. Guests under 18 without an adult may not be admitted if it’s a corporate or hospitality-only event, so always check the booking details.
Is The Lock No. 4 wheelchair accessible?
Yes. The Lock is ADA-compliant; lifts take you to Level 3 where it’s located. There are no steps within the suite itself, and bathroom facilities include accessible stalls. Staff can advise the smoothest route. Guests with wheelchairs or other mobility needs will find resting spots and wider table spaces available. As mentioned, the route from Twickenham station is fully step-free (www.rugbyworldcup.com ), ensuring a straightforward journey from train to suite.
Can I use public transport if I have a disability?
Yes. Twickenham station has step-free access from street to platform and trains. Buses serving the stadium are low-floor and can be flagged for wheelchair users. The stadium and The Lock are designed to welcome disabled visitors: ramps, lifts and assistance staff are available. If you need help on arrival or moving around the stadium, contact the venue before the event for arrangements – they often offer step-free drop-off points and reserved blue-badge parking (if booked in advance).
What food and drinks are served at The Lock?
The Lock offers a fully catered experience. On matchdays, expect a multi-course British menu (e.g. by Michelin-starred chef Tom Kerridge) with appetizers, main courses and desserts (www.wassermanhospitalitysales.com ). After play, a traditional “Twickenham tea” with cakes and sandwiches is usually included. Throughout the day, Nyetimber sparkling wine and other prestige drinks flow freely (www.wassermanhospitalitysales.com ) (www.wassermanhospitalitysales.com ) – in fact, Nyetimber Champagne is served by default, along with real ales (Sharp’s Brewery, Guinness, etc.), premium lagers, spirits and fine wines selected by a sommelier (www.wassermanhospitalitysales.com ) (www.wassermanhospitalitysales.com ). Snacks and hot food beyond meal service are typically limited to half-time offerings and light bites if arranged. Special dietary needs (gluten-free, vegetarian, etc.) are generally accommodated by advance request through the caterer.
Is there a bar and can I order at my table?
Yes. The Lock has a big bar area, but also offers full table service. During your visit, staff will come to your table to take drink orders as well. Drinks at the bar are on an open tab or included in the hospitality package (up to the package’s end-time). Both low-alcohol and alcoholic beverages are served, including soft drinks, tea and coffee. The complimentary bar typically closes about 75 minutes after the event finale (www.wassermanhospitalitysales.com ), but you should double-check the closing time if you want a last drink.
Where are the restrooms and coat checks located?
As you enter The Lock, there are well-marked restrooms just off the main restaurant area. Separate facilities exist for men and women, plus accessible toilets. Coat checks are usually set up near the suite entry or in adjacent halls during bigger events – just ask a staff member where the designated cloakroom is. For smaller private functions, coats might simply be stacked neatly in a corner, but attendants will keep an eye on things.
Does The Lock No. 4 have Wi-Fi?
Yes, the suite has guest Wi-Fi available. During events, network details are usually posted or can be provided by staff. However, on very busy days the signal can be slower due to many users. Cellular data usually works too, and the majority of the suite has good 4G/5G coverage. You’ll find power outlets at some tables if you need to plug in laptops or charge phones.
What happens if it rains?
No problem – The Lock is completely indoors, so rain affects only your walk from station or car. The suite remains dry and comfortable. After you exit into the stadium to go to your seats (if it’s a match day), that connecting concourse is covered, but your actual seat will be in the open air – so bring rainwear for that if needed. Inside The Lock, you don’t have to worry about weather at all.
