Welcome and Information Centers: Orienting Your Festival Guests

Welcome and Information Centers: Orienting Your Festival Guests

The First Stop for Orientation A clearly visible Welcome & Information Center at a festival acts as the helpdesk for your event. Placed prominently near the main entrance (and at other strategic spots for larger grounds), these centers immediately orient attendees as they arrive. Guests often step off shuttles or walk in excited but unsure…

The Festival Attendee Experience: Observing and Adapting in Real Time

The Festival Attendee Experience: Observing and Adapting in Real Time

The Festival Attendee Experience: Observing and Adapting in Real Time A festival producer’s job isn’t over once the gates open – in many ways, it has just begun. The most successful events maintain a relentless focus on the attendee experience even after months of planning. Conditions on the ground can change, and unexpected issues or…