Advance every act
Collect travel, hotel, technical and hospitality details by link, and build set times across every stage with clashes flagged.
Festival Planning and Ticketing
A Festival Pro Alternative for Planning, Staffing and Selling Your Festival
Advance your acts, fill your rota, issue passes and run show day for the festival you sell tickets for.
- Artist advancing and contracts
- Crew rota and passes
- Ticket sales and payment plans
No setup fees or subscription required
See your ticket revenue in the festival budget beside your artist, crew and supplier costs.
What you can do
Get Your Festival Advanced, Staffed and Ready for Show Day
Get contracts signed and pay on time
Send contracts for online signature, see each deposit and balance by due date, and let Fai draft each settlement from ticket sales and costs.
Fill every shift
Recruit volunteers from a public form, see cover by team and hour on the rota, and check crew in and out at the door.
Give everyone the right access
Set zones, days, meals and parking for each pass type, issue named passes your door team scans, and print photo badges.
Map your site and get traders ready
Draw areas and routes on your own plan, publish an attendee map, and let each trader accept your terms, pay and upload certificates.
Run show day
Call each stage from a live run of show, report incidents from any phone and message any team or shift.
Sell your festival tickets
Sell passes with payment plans, grow sales with buyer referrals, offer face-value resale and scan guests at every gate.
Let Fai take on the admin
Fai checks your event every hour and suggests your next job. You approve the drafts before they go out.
Transparent Pricing
Standard buyer-paid ticket fees include payment processing and customer service for your ticket buyers. Taxes, optional services, bank instalments and custom agreements may change the total.
No setup fee. No required monthly ticketing fee. You keep 100% of ticket revenue.
How Our Pricing Works
Fees depend on your ticket price and country. All standard fees shown include payment processing and customer service for your ticket buyers.
You and your attendees pay no fees on free tickets
5–10% of the ticket price: the higher the ticket price, the lower the fee
Minimum fee of US$2.00 per paid ticket
Core ticketing, standard payment processing and customer service for your ticket buyers included
All-Inclusive Pricing
- Platform usage and technology
- Standard card payment processing
- Built-in marketing tools
- Customer service for your ticket buyers, handled by Ticket Fairy, plus support for you
- Real-time analytics dashboard
- Mobile check-in app
No setup fee or required monthly ticketing fee • Fees are added to ticket prices - you receive the full ticket value
Why Ticket Fairy
Get Your Acts, Crew and Traders Ready for Opening Day
Waiting on agents for travel and rider details?
Send each act an advance link. Their agent or tour manager fills in their part and signs the contract with no account.
Shifts still empty close to opening day?
See which shifts need people by team and hour, and get suggestions from Fai to fill each gap.
Issuing passes to people you already listed?
Add people from your rota, advances and trader list to a pass group, then issue their named passes.
How Ticket Fairy helps
Plan the Festival and Sell It With the Same Team
Ticket Fairy gives your festival team artist advancing, contracts and payments, crew and volunteer rotas, accreditation, show day tools, a site map and trader management, beside the ticketing you use to sell the festival.
Fai, the Ticket Fairy AI assistant, drafts tasks, run of show, settlements and follow-ups for your event. You approve anything that goes to other people.
See every area of festival planning on the Event OS pages.
How it works
Move Your Next Festival to Ticket Fairy
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1
Book a demo
Show us how your festival runs, and we switch Event OS on for your events.
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2
Bring in your people
Import volunteers from a spreadsheet, add your acts and send each agent their advance link.
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3
Sell and run the festival
Put tickets on sale, fill the rota, issue passes and call each stage from a live run of show.
Run Festival Planning and Ticket Sales for the Same Event
More about this solution
Festival Pro Alternative for Festival Teams
Ticket Fairy gives festival teams artist advancing, contracts, crew and volunteer rotas, accreditation, show day tools, a site map and traders for each event, with ticketing for the same festival.
Festival Budget With Live Ticket Revenue
Compare estimated and actual costs on each budget line, with live ticket revenue and the costs you have committed to, by section, stage or day.
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Questions About Moving From Festival Pro
Questions About Moving From Festival Pro
How do I get Event OS for my festival?
Book a demo. We switch Event OS on for your events, and you can sell tickets for the same festival from your Ticket Fairy dashboard.
What does Ticket Fairy cost?
You can start selling tickets without a credit card or monthly ticketing fee. Buyers pay the booking fee by default. Ask about Event OS pricing when you book your demo.
What does Festival Pro charge?
On 27 September 2026, the Festival Pro pricing page listed plans with a monthly price billed yearly, from $50 to $420, and custom plans on request. It also listed a 2% charge on ticketing and on invoices created through Festival Pro, before Stripe fees. Check current prices with Festival Pro. Festival Pro pricing page
Can I bring my volunteers and acts across?
Yes. Import your volunteers from a spreadsheet, and add each act with their contract, fee, rider and travel. Book a demo and our team will plan the move with you.
Does Fai send anything without my approval?
No. You turn Fai's drafting on or off for each event, and you approve anything that goes to other people.
Ready when you are
See Your Festival Running on Ticket Fairy
Start selling festival tickets without a credit card or monthly ticketing fee, then book a demo to plan the rest of your festival with Event OS.