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Festival Planning and Ticketing

A FestivalPro Alternative for Planning, Staffing and Selling Your Festival

Get every act advanced, every shift filled and every pass issued, from the dashboard you sell tickets from.
  • Artist advancing and contracts
  • Crew rota and passes
  • Ticket sales and payment plans

No setup fees or subscription required

Ticket Fairy event dashboard
See your ticket revenue in the festival budget beside your artist, crew and supplier costs.

Sell more tickets, understand your audience and run your event with less admin.

25,000+Events powered
10M+Tickets issued
$300+ MillionTicket sales
13Countries

Get Your Festival Advanced, Staffed and Ready for Show Day

Get every act ready

Collect travel, hotel, technical and hospitality details by link, and build set times across every stage with clashes flagged.

Get contracts signed and pay on time

Send contracts for online signature, see each deposit and balance by due date, and let Fai draft each settlement from ticket sales and costs.

Fill every shift

Recruit volunteers from a public form, see cover by team and hour on the rota, and check crew in and out at the door.

Give everyone the right access

Set zones, days, meals and parking for each pass type, issue named passes your door team scans, and print photo badges.

Get your site and traders ready

Draw areas and routes on your own plan, publish an attendee map, and let each trader accept your terms, pay and upload certificates.

Keep show day on time

Call each stage from a live run of show, report incidents from any phone and message any team or shift.

Sell more festival tickets

Sell passes with payment plans, grow sales with buyer referrals, offer face-value resale and scan guests at every gate.

Let Fai take on the admin

Fai checks your event every hour and suggests your next job with a draft ready. Nothing goes out until you approve it.
Explore all features

We handle all of your event's customer support enquiries, at no extra cost.

24/7 ticket buyer support

Our support team is there around the clock to help your ticket buyers with any question, by email, chat and social media.

Dedicated account management

You get personal support from an experienced account manager who helps you get your event setup, marketing and operations right.

Multi-channel support

Get support by email, live chat and social media, plus a help centre full of guides and FAQs.

Help during your event

Get help with urgent ticketing problems during your event, with 24/7 support for critical event-day issues.

Transparent Pricing

Standard buyer-paid ticket fees include payment processing and customer service for your ticket buyers. Taxes, optional services, bank instalments and custom agreements may change the total.

No setup fee. No required monthly ticketing fee. You keep 100% of ticket revenue.

How Our Pricing Works

Fees depend on your ticket price and country. All standard fees shown include payment processing and customer service for your ticket buyers.

🎟️

You and your attendees pay no fees on free tickets

💎

5–10% of the ticket price: the higher the ticket price, the lower the fee

📊

Minimum fee of US$2.00 per paid ticket

✅

Core ticketing, standard payment processing and customer service for your ticket buyers included

All-Inclusive Pricing

  • Platform usage and technology
  • Standard card payment processing
  • Built-in marketing tools
  • Customer service for your ticket buyers, handled by Ticket Fairy, plus support for you
  • Real-time analytics dashboard
  • Mobile check-in app

No setup fee or required monthly ticketing fee • Fees are added to ticket prices - you receive the full ticket value

Get Your Acts, Crew and Traders Ready for Opening Day

Waiting on agents for travel and rider details?

Get the details from the people who have them. Send each act an advance link, and their agent or tour manager fills in their part and signs the contract with no account.

Shifts still empty close to opening day?

See which shifts need people by team and hour, and get suggestions from Fai to fill each gap.

Passes still not issued the week before opening?

Get everyone their pass in good time. Add people from your rota, advances and trader list to a pass group, then issue their named passes.

Run Your Whole Festival With Less Admin

Spend less time on admin and more on the festival itself. Book and advance your acts, get contracts signed, fill your rota, issue passes, map your site and get your traders ready, then sell the tickets for the same festival.

Fai, your Ticket Fairy AI assistant, drafts tasks, the run of show, settlements and follow-ups. Nothing goes to anyone until you approve it.

See how the Event Operating System covers every part of festival planning.

Move Your Next Festival to Ticket Fairy

  1. 1

    Book a demo

    Show us how your festival runs, and we switch the Event Operating System on for your events.

  2. 2

    Bring in your people

    Import volunteers from a spreadsheet, add your acts and send each agent their advance link.

  3. 3

    Sell and run the festival

    Put tickets on sale, fill the rota, issue passes and call each stage from a live run of show.

Plan and Sell Your Festival Together

Run Your Festival and Sell Its Tickets on Ticket Fairy

Advance your artists, get contracts signed, staff your rota, issue passes, run show day, map your site and manage your traders on Ticket Fairy, and sell the tickets for the same festival.

See Where Your Festival Budget Stands Today

Know whether your festival is on budget. Compare estimated and actual costs on each budget line, with live ticket revenue and the costs you have committed to, by section, stage or day.

Questions About Moving From FestivalPro

Questions About Moving From FestivalPro

Book a demo. We switch the Event Operating System on for your events, and you can sell tickets for the same festival from your Ticket Fairy dashboard.

You can start selling tickets without a credit card or monthly ticketing fee. Buyers pay the booking fee by default. Ask about pricing for the Event Operating System when you book your demo.

On 27 September 2026, the FestivalPro pricing page listed plans with a monthly price billed yearly, from $50 to $420, and custom plans on request. It also listed a 2% charge on ticketing and on invoices created through FestivalPro, before Stripe fees. Check current prices with FestivalPro. FestivalPro pricing page

Yes. Import your volunteers from a spreadsheet, and add each act with their contract, fee, rider and travel. Book a demo and our team will plan the move with you.

No. You turn Fai's drafting on or off for each event, and you approve anything that goes to other people.

See Your Festival Running on Ticket Fairy

Start selling festival tickets without a credit card or monthly ticketing fee, then book a demo to plan the rest of your festival with the Event Operating System.