About The PumpHouse Theatre
The PumpHouse Theatre is a historic brick building set right on the shore of Lake Pupuke in Takapuna, Auckland . Built in 1905 as a coal-fired water pumping station supplying early settlers, it retained its Victorian-era features (including a tall chimney) even after its conversion into a theatre . In the 1970s a community campaign saved the vacant PumpHouse from demolition, raising funds to restore it as a live-performance venue. Since its first show in 1977 (celebrated by a 40th anniversary in 2017), the theatre has hosted hundreds of productions and workshops for generations of local arts enthusiasts . A charitable trust (the North Shore Theatre & Arts Trust) continues to run it as a non-profit cultural hub . Notably, the main auditorium was renamed the Genevieve Becroft Auditorium in 2017 to honor a long-time arts patron who helped rescue the building . The PumpHouse’s unique charm comes from its industrial architecture, lakeside park setting, and grassroots community spirit.
Events and Programming
The PumpHouse offers a very diverse programme – essentially anything from community theatre to professional performances. You’ll find plays and Shakespeare, music and dance, kid-friendly musicals, stand-up comedy, cabaret, workshops, holiday programmes and more . Over the years its stage has hosted touring companies (for example, Tim Bray Theatre’s productions or professional concerts) as well as local groups like Tadpole Theatre (children’s shows) and the North Shore Concert Band . Performances range “from Shakespeare to musicals, classical concerts to rock bands” . The theatre even supports family festivals (with kapa haka Māori performances, face-painting and buskers at community open-day events) . Ticket prices tend to be modest – typically in the $20–$30 range for adults with lower rates around $20 for kids, seniors or students . (For example, one recent musical was priced about $25 for adults and $20 for kids/concessions .) Workshops, creative talks and rehearsed readings also pop up on the schedule. In short, the PumpHouse is a true community venue; one news article notes it brings nearly 50 different groups each year through its doors – a mix of professional touring artists and local not-for-profit ensembles .
Tickets and Booking
Tickets for PumpHouse events are sold through the theatre’s box office and website. You can buy tickets online any time (a secure booking page lets you print e-tickets or collect them at the theatre) . A small booking fee applies (about $6 plus 2.5% when paid by card) . For in-person or phone purchases, the Box Office is staffed Monday–Friday, 9:30am–3:00pm . Friendly box office staff can advise on seating or mobility needs at booking time . On the day of a performance, the box office opens one hour before curtain for ticket collection and any residual door sales . However, PumpHouse shows often sell out, so it’s wise to buy in advance. Keep an eye on the “What’s On” listing or subscribe to the theatre’s mailing list for announcements of new shows. There are no private pre-sales or third-party ticket sellers – everything is handled in-house (and proceeds go back into the theatre).
Seating and Layout
The PumpHouse’s main stage (the Genevieve Becroft Auditorium) is a black-box end-stage theatre with a total audience capacity of about 192 seats . Seating is arranged with four flat “stalls” rows nearest the stage (Rows A–D), followed by seven rows of raked (tiered) seating behind them . There are also two small side-balconies (8 seats each) overlooking the stage for adults only . A flexible seating plan means some chairs can be removed to allow wheelchair access – in fact, each performance reserves seats B14 and C14 for patrons with mobility needs (these have level access straight from the carpark) . In addition, the venue includes a smaller studio (“The Coal Bunker”) designed for intimate performances, with up to 50 moveable chairs on platforms .
As for the viewing experience, the first few rows on the floor (Rows A–C) are quite close to the stage and in some shows these are left empty (or used for expansion) to give audience members more legroom . Rows D–K (the tiered section) generally provide the best overall sightlines – Row D is the first elevated row, which is ideal if you have children so they can see over the heads in front . Row K at the back of the main block actually has extra legroom for taller viewers . The very back rows (L and M) are high up; they have decent views but require climbing more steps, so they’re less ideal for anyone with limited mobility . In general, centre seats in the raked section tend to be most popular. The intimate size of the space means that even seats up front are fairly close to the action and acoustics are typically very good. All standard lighting and sound gear is included with the venue hire: PumpHouse’s “house rig” of lights (including gobos, LEDs, etc.) is provided at no extra cost, and the in-house sound system is capable with wired and wireless microphones ready to go .
Getting There and Parking
The PumpHouse Theatre is located in Killarney Park, on the banks of Lake Pupuke. The driveway entrance is off Manurere Avenue in Takapuna , and there’s a sign at the top of the driveway marking the way. If you’re driving from the north, follow the Northcote Road off-ramp → Northcote Rd → Taharoto Road → Killarney Street → Manurere Ave; from the south you’ll come up Esmonde Road → Barry’s Point Road → Killarney St → Manurere Ave (Arterial route via Esmonde) . The PumpHouse is well-connected by public transport: the Takapuna Bus Station (at the Hurstmere Road/Lake Road intersection) is only about a 5-minute walk away . From there you can catch any North Shore bus from Auckland city or elsewhere. Taxis and rideshares (Uber/Lyft) can drop you right off on Manurere Ave at the theatre entrance, which is handy if you don’t want to fuss with parking.
Speaking of parking, Takapuna has hundreds of spaces within a short walk of the theatre. The park adjacent to the PumpHouse has about 30 free 3-hour spaces (including 2 disability spots) right by the entrance . In addition, the main Killarney Park carpark (just across Auburn Street) offers another ~55 free spaces (with 2 disabled spots) . Note that the 3-hour time limit in the park is typically not enforced in the evenings after 5pm. If those fill up, there are 70 free spaces at the nearby Takapuna Leisure Centre, and many on-street spots on Auburn St, Killarney St and Manurere Ave that become available in the evening . For paid parking, the Wilson Carpark (2 Killarney St) runs about $2/hour, and the ANZAC St multistory has 200+ spaces (free after 6pm) . In short, aim to arrive early if you’re driving – evenings can be busy – and take advantage of the free park-and-walk nearby.
Inside the Venue
On arrival, you’ll be greeted at a small foyer where the box office is located (if you need to pick up or buy tickets). The venue is very much a “community theatre” atmosphere: ushers are friendly volunteers, the interior walls have local arts posters, and seating is on folding chairs or fixed fabric seats. Security is minimal but standard – expect to have your ticket checked, and large bags may be searched as a precaution. There is no formal coat check, but there are coat racks and space in the foyer to hang your jacket. A variety of drinks and snacks are often available for purchase (e.g. tea, coffee, soft drinks, maybe popcorn or wine) at intermission or before shows, depending on the performance – just ask the staff or look for a small refreshment counter by the entrance. Restrooms (including an all-access, wheelchair-friendly bathroom) are on the ground floor . Note that as a heritage building, the PumpHouse may be a bit chilly when empty, so you might want a sweater. Mobile phone reception is generally fine inside, but please keep phones silent during performances. Audience behaviour is relaxed – applause is encouraged at scene ends, but recordings or flash photography during the show are usually not allowed. If you have any special needs (for example, hearing aids, mobility assistance, etc.), mention these when booking and speak to an usher on arrival; the theatre staff are very accommodating. The overall feel inside is intimate and laid-back, so many visitors say they enjoy the warm, community-driven atmosphere.
Nearby Amenities
Takapuna town centre lies about 1.5 miles (2–3 km) south of the PumpHouse. If you have time before or after a show, you’ll find dozens of restaurants, cafes and bars along Lake Road and Hurstmere Road (Takapuna’s main strip). Options range from casual cafés and family pubs to waterfront fine dining. The Shore City (Westfield) mall at the end of Lake Road also has sushi bars, burgers, Italian and more. If you need lodging, Takapuna has nearby hotels – for example, the Crowne Plaza and Novotel are on Hukanui Road (a 5–10 minute drive from the theatre). In general, locals recommend arriving at least 30 minutes before curtain to allow time for parking, restroom use and maybe a quick beverage. For late-night transport, note that car parking is plentiful, but rideshare drop-offs or a short taxi ride back into central Takapuna (or Auckland) are common options once the show ends.
What Makes This Venue Special
The PumpHouse Theatre’s unique character comes from its history and setting. It’s literally a restored industrial landmark – the original furnace and massive pump equipment are long gone, but the century-old brick engine room still houses the stage . The Category II historic listing (granted in 1983) means the building’s exterior and some interior features must be preserved, giving performances an atmospheric backdrop few modern theatres can match . Being a community project, the PumpHouse has a real grassroots vibe: artists and audiences often know each other, and the theatre prides itself on accessibility. For example, funding from the local council and charitable trusts (e.g. $23,256 awarded in 2023) is used to reduce hire costs for amateur and youth groups . Long-time supporters of the PumpHouse are practically part of its story – notably the late Peg Escott, who spearheaded the 1970s campaign to save the building, and Genevieve Becroft, who helped fund its restoration (both of whom are commemorated there) . All this cultural heritage makes the PumpHouse more than “just another theatre”. Visitors often say the quiet lakeside location and historic brickwork give the place a magical charm, and artists enjoy the close-knit, supportive audience it attracts.
Visitor Tips and Information
Accessibility: The theatre is generally accessible. A ramp leads from the main carpark into the seating area, and two wheelchair spots (seats B14 and C14) are kept free every show . There is a wheelchair-accessible toilet with ramp and handrails . If you need any assistance (wheelchair seating, hearing aids, etc.), contact the box office in advance or speak with staff on arrival. What to Bring: Bring your printed ticket or e-ticket on your phone. Outside food is not sold inside, so if you need a snack, consider grabbing something before arriving (note: outside food & drink may not be allowed in the auditorium). The website advises turning off phone sounds during shows. Dress is informal – some people wear smart-casual for concerts, but jeans and sweaters are fine. Common Mistakes: Don’t leave parking to the last minute; give yourself time to park and walk in. Also, many people forget about that $6 booking fee on their ticketed price, so factor that in. Check the event guidelines – some shows may have age limits (for instance, R18 comedy nights). Age Restrictions: While many PumpHouse events are family-friendly, individual shows may have their own ratings. Children are welcome but may require a paid ticket; if bringing little ones, sitting in the tiered rows (from Row D onward) can give them a better view . Door Times: Doors usually open about one hour before the scheduled start. You can get there early to choose your seat, buy a drink, or use the restroom without rush. After the show, ushers will guide you out row by row. Other Tips: There's no official coat check, so bring only what you need (but coats can hang in the foyer). Room Wi-Fi is generally not offered to visitors, so ensure your phone has battery if needed. Smoking is not permitted inside (Auckland law). Always check the latest show info for any special notices. Enjoy the warm, intimate setting – it’s part of the PumpHouse experience!
Frequently Asked Questions
Where is The PumpHouse Theatre located?
The PumpHouse Theatre sits in Killarney Park on the edge of Lake Pupuke in Takapuna, Auckland. You access it via Manurere Avenue. (In practice look for the PumpHouse sign at the top of the driveway off Manurere Ave.) . It’s a few minutes’ walk from nearby streets and parking in the park, and about a 5-minute walk from the Takapuna Bus Station .
How do I buy tickets for a show at PumpHouse?
You can purchase tickets online at the theatre’s site or at the box office by phone or in person. The Box Office is open Monday through Friday, 9:30am–3:00pm . When tickets go on sale, you can also buy and print them instantly online (a small booking fee applies) . If a show isn’t sold out, you can also buy tickets on the day of the show when the doors open.
What range of ticket prices can I expect?
Prices vary by show, but typically adult tickets are in the $20–$30 range. Discounts often apply: for example one recent show charged $25 for adults and $20 for children, seniors or students . Many events also offer family packages or season passes. Box office staff can confirm exact pricing, and remember to account for any booking fees if purchasing online.
Can I buy tickets at the door?
Yes, if the performance is not sold out you can purchase tickets at the venue on the day of the show. The box office opens for ticket collection and door sales about one hour before curtain . Note that popular shows do sell out in advance, so waiting may be risky.
What is the seating capacity of The PumpHouse Theatre?
The main Genevieve Becroft Auditorium seats about 192 people in total . This is broken into fixed seating on the floor and additional removable seats on the raised tiers (plus two small side balconies with 8 seats each) . There is also a second studio space (the Coal Bunker) that can seat around 50 for small shows .
Is the theatre wheelchair-accessible?
Yes. The venue has a wheelchair ramp and flat entry from the carpark into the seating area. Two seats (B14 and C14) are reserved for wheelchair users at each performance . In addition, an accessible bathroom (with ramp and grab rails) is available on the ground floor . If you need accommodation, let the box office know when you book and the ushers will assist on arrival.
What parking options are available nearby?
There is lots of parking within a short walk. Killarney Park itself has about 30 free short-term spaces (3-hour, with two disabled spots) right by the theatre entrance and another 55 or so spaces a block away (across Auburn St). These are all free, with the 3-hour limit generally not enforced after 5pm. If those fill up, 70 free spaces are available at the nearby Leisure Centre, and street parking opens up in the evenings. For paid options, the Wilson Carpark on Killarney St charges roughly $2/hr and the ANZAC St carpark offers free parking after 6pm .
How can I get there by public transport?
Auckland Transport buses to Takapuna will get you close. The closest stop is the Takapuna Bus Station on Hurstmere Road/Lake Road, which is only about a 5-minute walk to the PumpHouse . From there, walk north up Hurstmere Rd toward Lake Pupuke and turn right onto Killarney Street to find Manurere Ave. Because evening bus service may be less frequent, some people prefer to use a taxi or rideshare for the last leg.
What types of events are held at PumpHouse?
Almost every form of live performance can be found here. Think community theatre plays, touring musicals, dance performances, children’s shows, stand-up comedy nights, music concerts (orchestras, bands etc.), cabaret and creative talks. The PumpHouse schedule routinely includes drama productions, family-oriented musicals, local concerts and even festivals or showcases that blend multiple art forms . It operates as a rental venue: dozens of different groups (both amateur and professional) use the space each year . Check the current season online to see the exact lineup, which changes each month.
Is there food or drink available at the theatre?
Yes, typically there are refreshments at event time. A small concession stand in the foyer sells tea/coffee, soft drinks and often light snacks during intermission. Some events (especially dinner theatre or cabaret shows) may have wine, beer or special treats. However, there is no full kitchen or restaurant on site, so the choices are simple. If you need a sit-down meal before the show, you’ll want to go to one of the nearby restaurants in Takapuna beforehand.
What should I wear to a performance?
The PumpHouse has a very casual, community feel. There’s no strict dress code. Most people come in smart-casual attire – for example, jeans or slacks with a nice top – but you’ll also see some patrons dressed up a bit for musicals or galas. Wear something comfortable, since the building can be chilly when empty. Always remember to bring a light jacket or sweater in case. The audience is generally relaxed in style.
Can I take photos or videos inside the theatre?
Typically, no. As with most performance venues, photography and filming are usually prohibited during the show (especially flash photography) to avoid disturbing the performers and other audience members. It’s always best to check with ushers or the event program, but assume no recording is allowed once the performance has started. You may be able to take pictures in the lobby or foyer before/after the show, though.
Is the PumpHouse Theatre an indoor or outdoor venue?
The PumpHouse Theatre is a fully indoor venue. Its performance spaces (the main auditorium and studio) are inside the refurbished pump building . Occasionally the theatre sponsors outdoor events in the surrounding park (like summer festivals or concerts on the lawn), but any show ticketed at the PumpHouse is held indoors.
Are children allowed and are there age restrictions?
Children are welcome at the PumpHouse, but age rules depend on the specific show. Many productions are family-friendly, but some (e.g. adult-oriented comedy or horror plays) may have age cutoffs. Always check the event listing or ask the box office if a performance is “PG” or has a minimum age. Booster seats are not provided, so for very small children the higher rows (D-K) can give a better view . Otherwise there is no general age limit – kids just need their own ticket if they have a seat.
What happens if I'm late to a show?
If you arrive after the performance has started, an usher will usually guide you in at an appropriate break (for example, after a scene change). However, entry policies may vary by show. For the best experience, plan to be in your seat by the scheduled start time. Also note that the doors open roughly one hour before showtime – arriving early lets you settle in without rushing.
What is the history of the PumpHouse building?
Originally, the PumpHouse was built in 1905 as a water pumping station. A furnace-powered steam pump drew fresh water from Lake Pupuke to supply Takapuna and Devonport residents . Once Auckland’s water came from the Waitakere Ranges, the station was decommissioned and it sat idle for decades. In the late 1960s, local arts enthusiasts rescued the brick building from demolition and converted it into a theatre. It opened for performances in 1977 and was later heritage-listed (Category II) in 1983 .
Are there hotels or restaurants nearby?
Yes. For dining, the centre of Takapuna is just a few minutes’ drive away, where you’ll find all kinds of cafes and eateries (especially around Lake Road & Hurstmere Road). There’s also the Shore City (Westfield Takapuna) mall with several food options. As for lodging, popular picks include the Crowne Plaza and Novotel in Takapuna (roughly 10 minutes away by car). If you plan to have a meal, aim to go before the show or allow extra time for a quick bite nearby.
