About Ana y José Hotel & Spa
Ana y José Hotel & Spa is a small, family-owned beachfront boutique in Tulum’s hotel zone known for luxury, tranquility and a laid-back boho vibe. Founded decades ago by Doña Ana and José with help from their children, it’s considered “one of the oldest” hotels on Tulum Beach (hotelstulum.com ). Over time the property expanded from a single villa into a spacious oasis of palms, curved pools and palapa-roofed lounges. Every room and suite – from private poolside bungalows to ocean-view villas – is decorated in a rustic‐chic style blending Mayan-inspired artistry with eco-friendly materials (for example, many thatched roofs and handcrafted wood furnishings). Despite being an all-inclusive resort, it stays intimate (fewer than 50 rooms) and emphasizes personalized service and local flavor. It bills itself as a “family-friendly boutique – a rare gem” in Tulum (www.anayjose.com ). In short, its signature features are an oceanfront setting (with shore just steps from the pool and spa), a casual barefoot luxury atmosphere, and a story of travelers-turned-owners who helped shape Tulum’s beach scene.
Events and Programming
Ana y José isn’t a concert hall, but it does host an array of activities for guests and occasional special events. Couples often hold sunset weddings or private parties on the beach (for example, Valentine’s Day 2025 has a “Private Event/Party” listed on the site quickly (www.ticketfairy.com )). Yoga and wellness are big draws: the on-site Om Spa has programs and workshops (including holiday “wellness retreats” announced on the hotel blog (www.anayjose.com )). There’s usually live entertainment at the beach club’s bar – from acoustic guitarist evenings to DJ sets spinning dance tunes under the stars. According to guest reviews, the beach club vibes range from mellow acoustics to “nice music” and lively beats, with young guests especially enjoying the fun, pulsing playlist (www.tripadvisor.ie ) (www.tripadvisor.ie ). In practice, programming is informal: expect beachside happy hours, special themed dinners or birthday celebrations (guests report the staff will bring cake for a party), and the chance to mingle over cocktails by a firepit. On quiet days, poolside hammocks and oceanfront decks invite relaxation; on busier nights, the cocktail bar rocks late (one review notes the bar music can be quite loud into the night (www.tripadvisor.ie ) (www.tripadvisor.ie )). All dining is included for hotel guests, but there’s no fixed concert schedule or ticketed show – rather, the venue’s events are aimed at hotel-goers and private bookings (weddings, group retreats, etc.).
Tickets and Booking
Because Ana y José is primarily a hotel and beach club, there’s no separate box office or public ticketing system like a theater. Instead, “booking” usually means reserving a room or villa (via the hotel’s website or travel agencies). High season can fill up quickly, so plan ahead. If you’re interested in a specific event or package (for example, a yoga retreat or holiday event), contact the hotel directly in advance. Some events may be open to outsiders on a day-pass basis, but in general non-guests would need to reserve through the hotel’s concierge. For example, visitors can often book beach cabanas or “bungalows” by paying for them through the hotel (guest reviewers mention reserving an oceanfront cabana and applying the fee toward food/drinks (www.tripadvisor.ie )). Always confirm any special event ticketing with the hotel’s front desk or official channels, and have cash or credit card payment ready (the resort charges any required deposits at check-in (www.anayjose.com )). In short: lodging is reserved through the hotel (or major booking sites), and any extra events are arranged through the hotel staff rather than a third-party ticket vendor.
Seating and Layout
The resort spans a lush tropical garden hugging the white sand. Two large curvy pools (including a kid-friendly shallow area) sit steps from the sea. A thatched palapa bar and lounge straddle the pool edge, flanked by clusters of cushioned loungers, woven hammocks and daybeds under palmtree shade. Nearest the water are private beach “bungalows” on stilts over the sand – these cabana platforms have draped curtains and daybeds (guests recommend booking them early, since availability is limited (www.tripadvisor.ie )). Guest rooms encircle this central leisure area. Ocean-view rooms (like the aptly named “Encantada” suite) provide the most expansive sea vistas and even the sound of waves at night (www.booking.com ), ideal for sunset watchers. Poolside garden rooms sit a few steps from the pool; these are convenient, though light sleepers should note that the bar music can carry (some reviews mention loud music heard from poolside rooms (www.tripadvisor.ie ) (www.tripadvisor.ie )). As for acoustics, the open-air design means sound travels: the sea breezes carry whatever is playing at the pool bar. There are no fixed “best seats” like in a theater – every view is excellent for ocean scenery – but generally, front-row couches along the shore or any beachfront cabana is the premium spot. Conversely, if noise is a concern, request a room on the far side of the property away from the bar area; these catch more jungle sounds and are very quiet at night. In summary, the layout emphasizes open social spaces (pool areas and beach decks) with flexible seating and intimate privacy in its bungalow-style rooms.
Getting There and Parking
Ana y José sits at kilometer 7 on the Carretera Tulum–Boca Paila coastal highway (www.anayjose.com ). From downtown Tulum (the main pueblo), it’s roughly a 15-minute drive (about 7.9 km) south along the beach road (www.rome2rio.com ). The key address to give drivers is “Carretera Tulum-Boca Paila km 7, Tulum Beach” (www.anayjose.com ). Although taxis are your best bet (there are no direct public buses or subway), it’s a short ride: current Rome2Rio data estimates an 8–10 minute taxi trip costing roughly MXN 220–270 (www.rome2rio.com ). Note that ride-share apps like Uber are unreliable or unavailable in Tulum; locals use authorized taxis or arrange private transfers. The hotel typically offers (or can help arrange) pick-ups from Tulum town or the new Tulum airport for a fee. For drivers, free on-site parking is provided. The parking lot is open 24/7 and secure; inform the guard that you’re a hotel guest (or visiting the beach club). If arriving by rental car, simply follow the highway signs to “Ana y José.” Colectivo vans (shared shuttles) do run along this coastal route, but they only stop at marked points like larger resorts or intersections – to be safe, a taxi is easier unless you’re familiar with the colectivo system. Once you turn onto the resort’s entrance (a short sandy driveway), car access ends; guests then walk in from the lot. In summary, plan to arrive by taxi or shuttle from Tulum (about 10–15 minutes away) or drive yourself; parking is included for visitors.
Inside the Venue
Upon arrival guests check in at the open-air lobby. You’ll need government ID and a credit-card deposit at check-in (www.anayjose.com ). The desk staff is friendly and multilingual (English/Spanish) and the foyer is decorated with local art and tropical plants. Luggage storage is available if you arrive early (check-in is 3 PM (www.anayjose.com )). Wi-Fi is provided throughout the property (ask for the access password) so you can stream or upload photos. Security is low-key but present – the grounds are gated, and staff will greet you, but there’s no bag-check or harsh pat-down; it feels safe and relaxed. Inside the resort you’ll find the main restaurant, “Ana’s Kitchen,” serving breakfast, lunch and dinner with local Mexican and international dishes (their menus feature organic ingredients and Mayan-inspired recipes (www.anayjose.com )). The menu is included for hotel guests; the buffet (or a la carte) is of high quality. The beachfront bar and lounge pours cocktails, local beers and smoothies all day long, and staff will often wheel out trays of snacks or ceviche in the sand. Restrooms and changing rooms are easily accessible by both pools and on the beach side. A small gift shop carries eco-friendly mementos and sunscreen. A beachwear rack lets you borrow towels and floats if needed. Other amenities include a coin laundry (service available (www.anayjose.com )) and a concierge desk for tours. Health and safety: the staff enforces “no smoking” in indoor areas (www.anayjose.com ) (you are free to smoke at beachside spots). Nighttime security is casual – no curfew, but doors automatically lock, and a 24/7 front desk means there is always someone on duty (www.anayjose.com ). In essence, expect a polished yet laid-back resort interior: open-air lobbies, lounge sofas under palms, ocean breezes flowing through, and all the comforts of a modern hotel (air conditioning in rooms, hot water showers, in-room safe, etc.) without the formality of a big city resort.
Nearby Amenities
The hotel’s stretch of coast is somewhat secluded, so walkable amenities are limited – but a short ride will bring you to lots of options. For dining outside the hotel, the Zona Hotelera corridor (north of Ana y José) has several popular restaurants. About 2 km north is the foodie collective called “Food Market Tulum” (a group of food stalls and bars), plus the acclaimed seafood/ Mexican spot La Calaca Comedor (at roughly km 6.5) and the relaxed Akumal-style Tavern (dragonfly-themed bar). A 5–10 minute drive (or bicycle ride) north along the beach road will reach famous spots like Zamas (furniture-flanked seaside restaurant) and what used to be Gitano (now Mar de Pollo) at around km 1. For late-night drinks, taxis can head back toward Tulum Pueblo where Zona dining clusters feature lounge bars, though note road transport is scarce after midnight. Within a short drive are several other hotels and shops. A few hundred meters south lies Cabañas Tulum (another boutique hotel with a club atmosphere) and Casa de Agua (a vacation villa). To the north is the Dreams Tulum Resort and smaller beachfront bungalows. The nearest convenience store and filling station are in Tulum pueblo (about 7–8 km away by road). If you arrive early, consider stopping in downtown Tulum for groceries or local snacks – otherwise pack what you need. In summary: the property itself offers most on-site food and drink needs, but within a few minutes’ drive you’ll find a handful of casual beach restaurants and bars. Plan to arrive by dinner time or earlier, and for late-night rides arrange a car; nightlife beyond Ana y José is at least 10 minutes away.
What Makes This Venue Special
Ana y José stands out for its combination of authenticity, heritage and beachfront serenity. Architecturally, it mixes traditional thatch and stone construction with open-air terraces and jungle landscaping – an approach that feels organic to Tulum’s environment. It’s not a big corporate resort, but a place woven into local history: founded and (to a large degree) still run by a Mexican family, it retains the warmth of a home. Over the years it has attracted a cult following and hosted many memorable celebrations: wedding photos of couples walking bare-foot on its sand or holding hands through the palapa bar are common. The property has accumulated lore for photo-perfect moments – think romantic candlelit dinners lifted by gentle sea breezes, or morning yoga overlooking the turquoise water. Its beach is well-kept (staff even rinse the sand to keep it bright white (www.tripadvisor.ie )), and the signature crescent pool with sunken loungers or hammocks is built for lazy afternoons. Culturally, being family-run means guests often meet the owners or longtime staff who share stories of the hotel’s past. It’s truly a “beach home” feeling spot that celebrates local Mayan-inspired cuisine (the restaurant highlights traditional ingredients (www.anayjose.com )) and environmental consciousness (the native plantings and organic menu back this up). Also, unlike many Tulum resorts that are adult-only, it welcomes children, giving it a unique place on the beach. All of this – the oceanfront palapas, the multi-generational founders, the eco-minded farm-to-table kitchen, and genuine low-key luxury – adds up to what travelers describe as an “unforgettable” Tulum experience. In short, you come for the scenic palm-framed beach and stay because the place feels magical and special.
Visitor Tips and Information
Accessibility: The resort is relatively flat at ground level, but note that paths are sandy. It is not explicitly ADA-certified, so wheelchairs may find some areas of loose sand challenging. Guests with mobility issues should notify the hotel in advance – most facilities like the lobby, restaurant and some rooms are accessible by short paved paths or wooden walkways. High-floor or loft-style suites without elevators are few; request a ground-floor room if needed.
What to Bring: Pack reef-safe sunscreen and insect repellent (evenings can have mosquitoes). Bring sturdy sandals for the beach, plus shoes if you head into town (heavier footwear may get dusty). A light rain jacket is wise in the wet season. Although much is included, carrying some pesos is essential for tips and incidental fees (some extra charges like the local environmental fee are due at check-in (www.anayjose.com )). Water shoes or water socks can help if you explore nearby rocky cenotes or coral (though mostly the beach is sandy). Camera gear is a must – from any vantage on property the views are photogenic!
What Not to Bring: There’s no need for formal attire here. Swimsuits and casual beachwear are perfectly fine at all times. The only restrictions are common-sense ones: no outside food or alcohol is allowed in the restaurants or bars (the hotel includes complimentary dining), and drones or professional video equipment usually require permission. Also note that while Mexican outlets are via two-prong sockets, most rooms have universal adaptors. If you carry drones or large speakers for a party, check rules with management first; they uphold quiet hours late at night so as not to disturb other guests.
Common Mistakes to Avoid: Don’t wait until the last minute to exchange currency or buy groceries/case essentials – Tulum Pueblo is some distance away after dark. Arrive with your beach day plan sorted: rescues on this remote stretch can be pricey if you suddenly need a taxi late at night (Pad taxis operate after sunset). Also, check the mosquito situation each evening – the hotel does fogging, but bring repellent just in case to enjoy dinner outdoors. Guests recommend arriving by afternoon so you can walk the grounds or swim before evening — the sunrises and sunsets are spectacular enough that early or late arrivals risk missing them. Lastly, although it’s family-friendly, quiet hours are generally observed after 11 PM, so late parties are not typical; be respectful of others enjoying the dolphins and owls on the beach at night.
Age and Dress Code: All ages are welcome – there’s no adult-only policy here. You’ll see kids playing in the pool while parents sip cocktails. Dress is always casual. Daytime means swimsuits or shorts and tees on the beach or by the pool. In the evening, guests often wear resort chic (for example, linen pants or sundresses at dinner) but nothing formal is required. If you dine on-site, a cover-up or light attire is appreciated after sunset (no need for jackets or ties).
Frequently Asked Questions
Is Ana y José Hotel & Spa an all-inclusive resort?
Yes – Ana y José markets itself as an all-inclusive boutique hotel (www.anayjose.com ). The package covers meals and select drinks at Ana’s Kitchen (their restaurant) and the beach bar. Guests enjoy a à la carte dining experience with food and beverage service included (www.anayjose.com ). (Incidentals like spa treatments and additional bar charges beyond standard alcohol brands may cost extra.)
Do I need tickets or reservations to use the beach club?
There is no public “ticket” for the beach. It’s included for hotel guests. Non-guests can often pay for day access via a minimum food/drink spend or by reserving a beach lounger/cabana with at least that cost. For example, visitors report booking a sand bungalow by prepaying and then charging consumption against it (www.tripadvisor.ie ). Reservations are strongly recommended for any daybeds or cabanas, especially on weekends. In general, check in at the front desk and inform them you’d like to use the beach club; they’ll explain any spending requirements.
How do I book a room or event at Ana y José?
For rooms and vacations, book directly through the hotel’s official channels or a trusted travel platform – just search for “Ana y José Tulum.” All-inclusive packages are typically pre-paid online. If you’re planning a special event (wedding, yoga retreat, private party), contact the hotel’s events team. The website or concierge can outline available dates and packages. There is no on-site box office – simply make arrangements via email or phone in advance.
What are the room categories and views?
Rooms range from garden-view to oceanfront suites. Popular categories include charming garden-view rooms, ocean-view rooms, and the “encantada” suite right by the sea. Garden rooms open onto lush foliage and have poolside access, while ocean-view rooms offer direct sea views and private balconies. If you want the ultimate experience, an oceanfront suite or beachfront bungalow is best – some guests say they never wanted to leave those rooms once they saw the stunning panorama (www.booking.com ). In any case, nearly every part of the property feels seaside, so you’ll be close to the beach wherever you stay.
What is the local address and contact info?
The resort’s address is Carretera Tulum-Boca Paila km 7, Punta Piedra, 77780 Tulum, Quintana Roo (www.anayjose.com ). The phone number listed is +52 984 871 1300 (or local). For GPS use coordinates roughly 20.2150° N, 87.4684° W. In any case, give this address to taxis or maps for precise directions.
How far is Ana y José from Tulum's city center and ruins?
It’s about 8 kilometers (5 miles) south of Tulum’s town center. By car or taxi (no Uber service in town), that’s roughly a 10–15 minute drive. The famous Tulum Ruins (Archaeological Zone) lie just north of the city; from the hotel it’s about a 15-20 minute taxi ride (roughly the same distance as downtown). Expect to pay around MXN 220–270 for a taxi from Tulum to the hotel (www.rome2rio.com ). No direct public bus stops at the hotel, so taxis or arranged transfers are easiest.
Is parking available and is there a fee?
Yes, parking is free for guests at Ana y José. There is a private lot just inside the entrance. If you arrive by rental car, you can park there at no cost. Taxis and cars can drop you off right at the lobby before parking. Security monitors the lot but generally, just be sure to lock any valuables or use the in-room safe.
What time is check-in and check-out? Do I need to leave a deposit?
Check-in is at 3:00 PM (www.anayjose.com ). Early arrivals can store luggage and use facilities until rooms are ready. Check-out is typically at noon (better confirm the exact time with the front desk on arrival). You are required to present a photo ID and a security deposit (credit-card hold) upon check-in (www.anayjose.com ). This is standard procedure to cover incidental charges (anything beyond the all-inclusive plan, plus any minibar or incidentals). The deposit is returned at check-out after your bill is settled.
Is there a resort fee or environmental tax at check-in?
Yes. In addition to your room rate, there’s a small nightly resort amenity fee of about MXN 380 (www.anayjose.com ). Also, all hotels in Tulum collect a mandatory “ecological sanitation” tax (“saneamiento ambiental” or DSA) on arrival. This fee depends on the number of guests in your room – roughly MXN $32.57 per person for one night, up to about $80 for four people (www.anayjose.com ). You’ll pay those on check-in in cash (pesos preferred) to comply with local regulations. These fees just support beach conservation and public services.
What amenities are included on-site?
Everything from complimentary Wi-Fi of course (ask for the access code) to towel service. There are two free-form outdoor swimming pools, a beachfront lounge and bar, and a restaurant serving breakfast, lunch and dinner (all meals included for guests). A beachfront spa (Om Spa) offers massages and wellness treatments (extra charge). There’s a small gift boutique, and basic laundry service is available (ask reception) (www.anayjose.com ). Housekeeping cleans your room daily. Overall, expect a full-service resort experience – pool and beach gear, toilets/showers near the pool, a concierge desk to book tours, etc. If traveling with small children, the hotel provides high chairs and kids’ pool toys. Note: Beach cabanas, spa sessions, boutique items and some premium alcohol or outside snacks are extra beyond the all-inclusive plan.
Can non-guests visit the beach club, and is there a dress code?
Non-staying visitors may use the beach club if space allows – typically by paying a fee or meeting a minimum consumption. It’s easiest to reserve a sunbed or cabana in advance (the daily cost is creditable toward food/drinks (www.tripadvisor.ie )). Otherwise walk-ins are handled at reception if the club isn’t full. Dress at Ana y José is very casual: anything goes from swimwear and shorts by day to sundresses and linen at night. There’s no formal dress code. Just come in beach-appropriate attire, and you’ll fit right in.
Are children and families welcome?
Absolutely. Unlike many adults-only resorts, Ana y José is family-friendly and even advertises itself that way (www.anayjose.com ). There’s a children’s wading pool and plenty of space for families on the lawn and beach. You’ll see kids of all ages on-site running barefoot or building sandcastles. The staff is very accommodating – cots/cribs and high chairs are available. Kids stay for free or at reduced rate depending on age (confirm current policy when booking). The vibe is still very relaxed; after 11 PM the grounds quiet down so parents know it’s time for rest. In sum, it’s an ideal spot for a picture-perfect family beach vacation.
Does the resort have accessible rooms or assistance for disabled guests?
Accessibility is somewhat limited. The property is mostly ground-level, but pathways are sand or wood planks. Some beachfront suites have stairs to access, and steps to pools can be present. Wheelchair access isn’t explicitly advertised. If special accessibility needs are required (such as a room near the lobby or roll-in shower), it’s best to contact the hotel directly ahead of time. For those with limited mobility, request a ground-floor, garden-view room – these tend to have fewer steps. Overall, it’s not a fully ADA-compliant resort, but the staff will usually accommodate reasonable requests where they can.
Are pets allowed at Ana y José Hotel & Spa?
No. Pets are not permitted on the premises, even on the beach. This hotel policy helps ensure cleanliness and comfort for all guests. There are official service animal rules if needed, but otherwise plan to leave pets at home or in a separate kennel when visiting Ana y José.
What kind of dining and bar expenses are not covered by the all-inclusive plan?
The standard plan covers regular restaurant meals and most standard drinks (including beer, house wine and select spirits). Premium alcohol, specialty beverages, minibar items and spa menu items cost extra. Any meal outside the main restaurant (like room service or picnic baskets) might not be included. Also, dishes from the hotel’s organic/chef’s menu selections may carry a small surcharge. Staff can clarify at check-in which items fall outside the all-inclusive package. Tips for exceptional service are also extra (about 10-15% is customary, unless already added to a bar bill).
