Fright Farms / Not So Spooky Farm

SilverLakes Athletic Complex, Norco, California
All Ages
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FREQUENTLY ASKED QUESTIONS

General

What are you doing to keep this a COVID-19 safe and clean event?

Temperature checks of all attendees, artists, and staff will be conducted upon entry of the venue. Attendees will be required to wear masks at all times when outside of their vehicles. All high traffic areas will be cleaned regularly, and sanitation stations will be positioned strategically throughout the venue. We are allowing outside food and non-alcoholic beverages to help limit trips to vendors.

If you are sick, have a fever, have traveled internationally within the last 14 days, or have been exposed to COVID-19, please stay home. We encourage attending the event with others ONLY if they are in your immediate quarantine community.

Do I need to wear a mask?

You are required to wear a mask when you are outside of your vehicle. You are not required to wear a mask while inside your vehicle when the windows are closed. 

What are the event rules?
  • The Fright Farms experience is recommended for ages 13+. Younger children may come at their parents' discretion. For a family friendly experience, visit us at Not So Spooky Farm. Interested in the both Fright Farms and the Not So Spooky Farm experience? Save by purchasing a combo ticket!

  • If you see something, say something! Pay attention to your surroundings. If you see or hear someone doing something suspicious or that makes you feel unsafe, reach out to an event staff member immediately.

  • Pack in/pack out. No trash should be left behind.

  • Please pay close attention to all entrance, driving, conduct, and exit announcements as well as the instructions from attendants throughout the experience. This will allow every-one to get out safely, efficiently, and in a timely manner.

  • We hope this goes without saying but DON’T DRINK AND DRIVE! Always assign a designated driver!

  • We are proud to be a diverse and inclusive community, racism / sexism / discrimination of any kind will not be tolerated. 

How does my ticket work?
  • Attendees will be asked to present their digital ticket against your driver side window. If your windows are tinted, you may need to roll down your window for the scanner to work. Masks must be on and your phone screen must be at full brightness.

  • Tickets will only be sold online. There will be no box office onsite.

What am I required to bring to the experience?
  • Vehicle with Bluetooth or Auxiliary connection - this is for an optimal experience. If your vehicle is unable to connect with your phone, please consider bringing an external Bluetooth or Auxiliary speaker to connect to your phone.

  • Smartphone with Bluetooth or Auxiliary connection.

  • Face masks are required for every guest. 

What am I allowed to bring with me?

> PROHIBITED ITEMS

  • NO Knives, Firearms, Pepper Spray, Fireworks, or Weapons of Any Kind

  • NO Illegal Substances

  • NO Outside Alcohol

  • NO Drugs or Drug Paraphernalia

  • NO Pets

  • NO Massagers

  • NO Laser Pens / Pointers

  • NO Glass

  • NO Markers, Pens, or Spray Paint

  • NO Large Chains or Spiked Jewelry

  • NO Stickers or Flyers

  • NO Tents and/or canopies

  • NO Professional Cameras – SLR or Detachable Lens

  • NO Video or Audio Recording Equipment

  • NO Drones

  • NO Balloons, Balls, Frisbee, and / or Any Other Projectile

  • No Open Fires or Cooking of Food

> ALLOWED ITEMS

  • Cell Phones

  • Sunglasses and hats

  • Liquid sunscreen and cosmetic products

  • Disposable E-cigs / Nicotine Vaporizer pens, but none with refill-able chambers containing visible liquid

  • Non-professional cameras

  • Lighters

  • Glowing / Illuminated Costumes or Jewelry

  • Flags / Banners or Handmade signs under 6ft tall (no corporate or company-branded ones)

  • Sealed water bottles/cases and non-alcoholic beverages

  • Sealed snacks and outside foods

  • Coolers

  • Battery/solar powered lights

What time should I arrive?

In order to ensure the safety of all patrons and staff, we are strongly encouraging all attendees to ARRIVE EARLY. We recommend 15-20 minutes prior to your time slot. While we will work diligently to accommodate everyone the best we can, arriving too close to or after your scheduled show time may delay your entry to the experience.

I don’t have a car, can I take a rideshare there?

No. You must drive to the event and arrive with your entire party in one vehicle. Arrival by Uber/Lyft will not be permitted.

What kind of vehicles are allowed?
  • Standard cars and SUVs are permitted.

  • Car passes are valid for one (1) vehicle with as many passengers as there are seat belts. If you arrive with more people in your car you will be turned away.

  • No oversized vehicles, buses, campers, RVs, limousines, or motorcycles are permitted.

  • Lifted trucks or vehicles are not permitted.

What are the rules of the road at this event?
  • Speed limit is determined by the pace-car, it will not exceed 5mph during the experience. All drivers are required to follow all regular traffic laws at all times. Additionally, please follow directions from all traffic attendants and any posted signs.

  • Do not sit on the top of your vehicle.

  • Please refrain from honking your horn during the experience.

  • Keep all windows closed unless otherwise instructed by attendants. 

Am I allowed to get out of my car?
  • The use of restrooms and concessions will be allowed and encouraged. Please note that all guests are required to wear masks when outside of their vehicles.

  • You must stay in your vehicle during the drive portion of the experience. In the event of an emergency, please follow the instructions of our staff. 

Will there be food and drink on-site?
  • Yes. There will be a food vendor on site, but to help limit non-essential movement throughout the venue we are encouraging attendees to bring their own food and non-alcoholic beverages. 

Will there be alcohol on-site?

No. Alcoholic beverages are available for purchase at the Silverlakes Field House Restaurant. 

Will there be restrooms?
  • Yes. Restrooms are located at the beginning of each experience.

  • Please wash your hands before and after using the restroom and encourage your group to do the same.

  • Please be prepared to remain in your vehicle for the duration of the experience. Restrooms should be visited before or after your scheduled time slot.

  • Masks must be worn when outside of your vehicle.

What is the duration of each experience?

35 minutes.

I have booked the 5pm experience. What time should I arrive?

No later than 15 minutes before your designated time slot.

What happens if I’m late?

We will do our best to get you into the next available time slot.

With the combo ticket, can I choose which experience I do first?

No. For optimal experience, combo tickets are assigned with time slots in the following order:
Fright Farms

Not So Spooky Farm - Exactly 1 hour later. 

With the combo ticket, how long do I have in between each experience?

Estimated 20 minutes. Use this time to visit the restroom or concessions.

Will I be in my car the whole time?

The entire experience will take place from the safety of your vehicle.

What happens if I need to leave mid-experience?

If necessary, you will be permitted to leave during the event. You will not be allowed re-entry. Please follow the instructions of all parking attendants and event staff as we are planning a safe and orderly exit. Contact guest services for rain-check tickets at [email protected]

What if I get sick?

As outlined above, we are undertaking every effort to reduce or eliminate person to person contact within our event, as well as maintaining social distancing. If you have any concerns about your health or safety, do not come. It is solely your decision whether to attend or not. Fright Farms and associated parties assume no risk or liability.

I can no longer attend! Can I get a refund?

Contact guest services at [email protected] for rain-check tickets or refund requests. 

Are Press Passes available?

Yes. Contact us at [email protected]

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