$200m of Tickets Sold for Amazing Events Worldwide
Gareth Popham - Music Festival Owner, Northern Bass (10,000 Capacity)
“We decided to swap to Ticket Fairy 4 years ago after nearly 10 years with the same ticket provider, due to their vastly superior technology and innovation when it comes to the marketing of tickets.
The information you can get out of the backend on your ticket purchasers is also second to none.”
Give cash rewards to ticket buyers who share your event with friends in group chats and on social media, and get incredible organic reach!
Know your audience like never before! Detailed ticket buyer information gives you a deep insight into your event attendees.
Find out where your ticket buyers are coming from and use that information to plan local print, flyer and radio campaigns, travel packages and transportation routes.
Reward your attendees for connecting their music streaming accounts so your talent buyer knows who to book for future events!
Create multiple language and campaign specific versions of your event page to match your content marketing and paid ad targeting, to dramatically increase conversions and reach your target audience. Pixel integrations track your exact ROI on paid ad spend and page traffic, so you know what's working to drive actual ticket sales.
See which apps your ticket buyers are purchasing tickets in, as well as which type and size of device they're using.
Get Started Today
Like what you see? Create your free account now. You can set up your own beautiful event page and start selling tickets online in just minutes, without needing to speak to anyone, but we're here when you need us!
It's never been easier to sell tickets online and execute a successful event. We give you all the tools you need to sell more tickets than ever before!
You can book a training session with an account manger at any time to get the most out of our event ticketing software, and execute your promotion and live event marketing strategy. We can even help you create a solid event marketing plan!Create Your Event
Book a Demo Call
If you're still not sure our online ticketing platform meets your event or venue's needs, speak to one of our team and get all your questions answered.
They'll give you a demo of our features and show you the incredible results we've achieved for other events, venues, music festivals and concerts.
Think of us as a partner and consultant, not just an event ticketing software provider.
We take a much more complete approach to our solution, a revenue generation and marketing platform built specifically for event promoters, by event creators and promoters. Our founders and many of our team come from the event industry, so our approach to building event platforms is different to most. You don't just get the best event ticketing platform, you also get event marketing tools, a secure ticket resale platform, an event CRM, event management tools, and much more more. Our key features are designed to drive more ticket sales, reduce manual work and grow your events business. Use one platform instead of five separate ones that all charge you individually - it makes much more sense!
We support events and venues in the USA, New Zealand, Australia, Mexico, Canada, the UK, India, mainland Europe and more.
Even with your experience and knowledge, you've typically had to use multiple platforms to run your events, had to do things manually, run out of time to do those manual things and not had deep enough insights into your ticket buyers or buying patterns. We draw on the experience and learnings of thousands of successful event promoters like you, and give you the event technology that you need to unlock all the revenue that you've been leaving on the table for years.
We provide a full set of digital marketing worflows that are built speifically for event organisers and festival producers. Our marketing automation and referral marketing tools generate organic engagement, social media shares and a significant revenue uplift. Your digital team can create multiple ticket landing pages to A/B test messaging and create dedicated pages for specific audience segments or ad sets. Our pre - registration system allows for calls to action on the confirmation page to increase the number of followers on your social media accounts. Our goal is to get you to having a profitable event for as low a marketing spend as possible.
Yes, we integrate with Stripe Terminal card readers for door sales, with full financial reporting in our dashboard, showing how many walk-ups you had vs online ticket sales.
Absolutely! We have dedicated online event functionality, which issues tickets that have a unique stream viewing link. You can use your own streaming server to deliver video, or even Zoom with our Zoom integration. We can also provide you with a rock-solid video streaming server if you don't have access to one of your own. If you want to run a hybrid event, that's also possible.
We do have special pricing for charity events and non profit organizations! Get in touch with us to discuss the available options. You can collect optional donations during the event registration process.
In most cases, this is paid for by the ticket buyer, but you can optionally choose to absorb it instead. We keep the service fee per ticket reasonable for your ticket buyers.
We do, even if your event runs for several months. You can show an event calendar with the available dates and time slots, and show them which tickets are available in each slot.
You can create as many ticket types as you want. You can have different ticket classes (such as General Admission and VIP), and multiple ticket tiers within each class. We even have functionality to create table types with different capacity ranges, base prices, additional prices per head and the option to only take a deposit payment of a certain percentage of the table minimum spend online.
We have real time statistics on all your ticket and add-on sales, which can then be filtered by ticket type, date of sale, or custom tags. You can track sales from affiliates, promoters and promotional codes, as well as see what's currently being purchased in shopping carts.
We allow you to set up multiple ticket tiers with different amounts of inventory, such as tickets for early birds. Once a tier has sold all of its inventory, the next one will activate automatically.
We have built Ticket Fairy to be a very flexible ticketing solution. You can select which type of event you have (music festival, food festival, corporate event, concert, private party, esports tournament, etc.) and different features will automatically activate. Depending on which settings you choose in those features, there is conditional logic to present the right purchase flow to your attendees.
You can upload custom backgrounds and headers to customize your event page, collect custom information using data capture fields and configure many different features from our event management dashboard.
We have a white label event ticketing system that allows the entire ticket buying experience to happen on your site, taking on your own look and feel. Your attendees will be able to buy tickets in the same place as all your other event content. Book a demo with our team to discuss how.
You can use our ticket scanning mobile app, Entry Fairy, or use our API feed to allow any 3rd-party RFID system to scan our ticket QR codes.
You can manage your guest list in three different ways:
We have plenty of options to make the execution of your event as smooth as possible, such as sending a team to larger events to make sure the gates and box office are set up correctly and your staff are trained on the Entry Fairy ticket scanning app. Speak to your account manager to discuss exactly what you need from our vast services ecosystem.
They will receive an order confirmation email with PDF event ticket attachments that have scannable QR codes. These tickets can also be downloaded from the My Tickets section of our website if the email cannot be found.
Festival ticketing is particularly complex and has unique needs, and Ticket Fairy has been designed to support the largest, most challenging events, festivals being one of the best examples. With our festival ticketing software, you can create event tickets for multi day events, show the correct wristband or credential when a ticket is scanned to maximize door throughput and reduce long lines, and manage accreditation and guest lists at scale. You can even make multiple ticket pages and target marketing campaigns to different content, such as a page for a specific stage or music genre. We are your comprehensive festival management software for music festivals, food festivals and film festivals, made with festival producers in mind.
You can create ticket types that are valid for a single day or multiple days, and set a valid scanning range for each. Once the ticket is scanned, you would issue the correct wristband to the ticket holder for the entire validity of that ticket type.
Yes! You can make multiple event brands under one account, each with its own team and multiple users. You can add your clients to their specific brand and manage all your events in one place.
We support first-time event creators, or established promoters and event professionals who have been in business for decades and want to run a large scale event. No event is too big or too small. We just want to help awesome events be successful, and give you all the tools you need to sell more tickets, spend less money on marketing and ease as much stress as possible!
No, we do not. There is no cost for free events - it's totally free. We only charge if you are selling a paid ticket or an NFT token-gated ticket.
If you connect your own Stripe account, you get paid every business day by Stripe directly, getting your exact ticket price / face value into your bank account. You don't pay the Stripe credit card processing fee. It's paid for from the ticket fees that ticket buyers pay. If you choose to use Ticket Fairy payment processing, we pay you 10-15 business days after your event. We also support other payment gateways like RazorPay in India and Xendit in Indonesia.
No, you can create unlimited events in our event management dashboard.
Yes, we support industry-standard BOCA ticket printers.
We insist on a name for every ticket purchased, which must match the photo ID shown at the event. If the original buyer wants to change the name on the ticket, they can use Ticket Fairy resale to transfer the ticket to a new owner.
Yes, we do. You can sell tickets online with assigned seating using clickable seating charts, and even define standing/general admission areas.
Yes, custom data capture fields can be added either at the order level or per ticket sold.
Yes, you can. Add ons will be presented to your ticket buyers once they have selected the type of ticket that they want to buy. You can map add ons to specific ticket types so a ticket buyer never sees an add on that is irrelevant to the ticket type that they are purchasing.
We do things a little differently than other ticketing platforms. You create an individual promotion, set its discount pricing structure, and then you can add as many codes as you want that will unlock that promotion. This allows you to add many (or even thousands) of discount codes so you can track ticket sales from different affiliates and partners. You can even apply different discount types to different ticket types within the same promotion.
Your customers have flexible payment options when buying their tickets. In most countries, Visa, Mastercard and American Express credit and debit cards are accepted for ticket purchases. In the US, we also accept Discover and UnionPay. You can optionally also accept payments in installments via Affirm and Afterpay / Clearpay, which all offer flexible payment terms. In the Netherlands, we support iDEAL payments.
You can use our event page builder to create a fully customizable event page, including custom backgrounds, headers, photo and video media. You can enter your event details in the description area, as well as expandable FAQs below it. Depending on the event category you choose, we collect different attendee information during the checkout process.
Typically, this is not something we support, unless you are using us for very basic event management, like defining your event budget. You get the most out of the platform if we are your exclusive online ticket sales platform and registration software, as you get revenue uplifts, virality and detailed data from from every ticket purchase, as well as a rock-solid, closed loop, ticket resale system. We can sometimes play well with another ticketing provider, especially if there is a 3rd party access control system that pulls ticket data from each platform using an API integration or webhooks, but this scenario is rare.
Yes, we have a full messaging system that includes email and SMS. You can message all customers, opted-in customers, holders of certain ticket types, and more. It's even possible to schedule your mailouts.
We have dedicated settings in our dashboard so you can enter your GA4 and GTM IDs, for traffic analytics and conversion tracking.
It's easy to create a free event organizer account for your next event using our automated sign-up process.
Absolutely! You can export attendees with one click. In addition to this, every data table in our dashboard has a copy button on the top right, which puts the data into your clipboard so it can be pasted instantly into a spreadsheet.
Yes, we can set up a call with someone in the team to help you get the most out of the event ticketing system and event management functionality. If you've used a different ticketing platform for online ticket sales, it will be very easy to get started. However, we do have many unique ticketing features, and those will take a little time to get familiar with.