Guest questions can slow the queue
Find the guest and booking details quickly when somebody needs help.
Made for event teams
Ticket Scanning App for One Shared Door List
Ticket Scanning App: Give door staff ticket and booking details so they can scan guests quickly and solve problems without holding up the queue.
- iOS and Android scanning on most phones and tablets
- Guest details ready at the door
- Fast guest search when somebody needs help
No setup fees or subscription required
Sell more tickets, help buyers faster and keep queues moving.
Why Ticket Fairy
Scan Guests Faster and Keep Queues Moving
Printed lists fall behind ticket changes
Scan from the app so refunds, ticket changes and face-value resale do not send guests back to the box office.
A weak connection cannot stop entry
Prepare offline scanning so the queue keeps moving when connectivity is unreliable.
How Ticket Fairy helps
Speed Up Entry and Solve Door Problems Faster
Ticket Fairy's ticket scanning system helps door staff scan guests quickly, find attendee and booking details when needed and solve problems without holding up the queue.
What you can do
Turn Phones and Tablets Into Fast Ticket Scanners
Scan on Most iOS or Android Phones and Tablets
Use the Entry Fairy app to scan QR tickets quickly without buying dedicated scanners.
Keep Scanning When the Signal Drops
Prepare offline scanning before doors open and keep the queue moving through unreliable coverage.
Find a Guest Quickly When They Need Help
Search attendee, booking and ticket details without sending the guest to another queue.
Give Each Entrance the Access It Needs
Set staff up for the gates, zones or guest types they will scan.
How it works
Prepare the Door for Fast, Accurate Entry
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1
Install Entry Fairy before doors open
Use most iOS or Android phones and tablets, sign staff in and prepare offline scanning if coverage may be weak.
-
2
Choose the event and entrance
Give each door team the tickets and zones they are responsible for scanning.
-
3
Scan guests and solve problems quickly
Find the attendee or booking when somebody needs help while the rest of the queue keeps moving.
Transparent Pricing
No setup fees. No monthly costs. You keep 100% of ticket revenue.
How Our Pricing Works
Fair, transparent pricing: the higher the ticket price, the lower the percentage fee. All fees shown include payment processing.
Free tickets have no fees - completely free for both organizers and attendees
5–10% of the ticket price: the higher the ticket price, the lower the fee
Minimum fee of US$2.00 per paid ticket
Fee includes platform, payment processing, referral marketing and 24/7 support. Nothing extra.
All-Inclusive Pricing
- Platform usage and technology
- Payment processing for all major cards and payment methods
- Built-in marketing tools
- Customer support for you and your attendees
- Real-time analytics dashboard
- Mobile check-in app
No setup, monthly, or platform fees for organizers • Fees are added to ticket prices - you receive the full ticket value
More about this solution
Give Door Staff Fast, Informed Scanning
Ticket Scanning Software Built for Busy Entrances
Door teams scan tickets, find a guest when somebody needs help and keep the queue moving from the same mobile app.
Leave Printed Door Lists Behind
Use most iOS or Android phones and tablets, prepare offline scanning where needed and help guests without sending them back to the box office.
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Frequently Asked Questions for Event Organizers
Practical questions
What can door staff do when a guest cannot find a ticket?
Staff can find a guest by name and scan their ticket instead of relying on a printed door list.
Can we sell different ticket types and paid extras?
Yes. Set ticket choices, prices, quantities and sale times, then add eligible items such as merchandise, parking or donations to checkout.
Does the door team have the booking details they need?
Yes. Ticket scanning and order search give staff the ticket, attendee and booking details they need to help guests and keep the queue moving.
Ready when you are
Open the Doors Faster Without Losing Control of Entry
Start without a credit card or monthly ticketing fee. Buyers pay the booking fee by default.