Ticket Fairy offers a comprehensive suite of features including ticket sales with multiple ticket types, reserved seating, timed entry, payment plans, add-on merchandise, referral marketing, email campaigns, attendee management, check-in applications, real-time analytics, automatic refunds, and secure ticket exchange marketplace. Our platform is designed to be an all-in-one solution for event organizers.

Our event ticketing system provides comprehensive features for events of all sizes across our global markets. From intimate venues to major festivals in the UK, USA, Canada, Australia, New Zealand, Mexico, India, and Indonesia, our platform includes multiple ticket types, reserved seating, timed entry slots, flexible payment plans, merchandise sales, and add-on experiences. The festival ticketing software capabilities extend to multi-day passes, camping allocations, and integration with cashless payment providers used across all our markets. Event organizers particularly value our real-time analytics dashboard, automated marketing tools, and check-in applications that work offline in any country.

Yes, Ticket Fairy fully supports reserved seating with interactive seat maps. Organizers can create custom venue layouts or use our pre-designed templates. Customers can select specific seats, and the system automatically prevents double bookings. You can also set up different pricing tiers based on seating sections.

Our ticketing system features advanced reserved seating with interactive venue maps. Whether you're managing a theater, concert hall, or stadium in any of our supported markets, our software supports custom seating layouts with section-based pricing. The platform prevents double-booking and offers real-time availability updates. This feature is particularly popular with venues where assigned seating is standard. Our festival ticketing software also supports general admission zones with capacity management.

Absolutely! Our platform allows you to sell merchandise, VIP upgrades, and other add-ons during the ticket checkout process. You can also offer these items post-purchase through targeted emails. This feature helps maximize your average order value and provides additional revenue streams beyond ticket sales.

Absolutely! Our festival ticketing system is built to handle the complexity of multi-day events across all our markets. We support tiered ticketing (early bird, regular, VIP) used in the UK, USA, Canada, and Australia, day passes popular in Mexico and New Zealand, camping add-ons crucial for outdoor festivals in all markets, and parking passes needed across North America. Festival organizers in India and Indonesia also use our software for managing cultural and music festivals. The system supports various access control methods and integrates with cashless payment systems used globally across all eight countries we serve.

Our ticketing solution integrates with payment providers tailored to each market. USA events process cards and digital wallets through Stripe and other major processors. Canadian events accept cards and e-transfers. UK events support various payment methods including cards and bank transfers. Australian events process AUD payments while New Zealand handles NZD transactions. Indian events integrate with Razorpay for UPI and local cards. Indonesian events use Xendit for local payment methods. Mexican events process MXN payments with local and international cards. Payment plans are available across all eight markets: UK, USA, Canada, Australia, New Zealand, Mexico, India, and Indonesia.

Our event ticketing platform includes built-in growth tools proven to increase sales. The viral referral system, successful across markets from London to Jakarta, can boost sales by 30%. Dynamic pricing allows you to optimize revenue with early bird discounts and surge pricing. Abandoned cart recovery emails automatically re-engage potential buyers. For festival ticketing, our platform's social media integration and influencer tracking tools help maximize reach. These features have helped events in the USA, UK, and Australia consistently exceed their sales targets.

Ticket Fairy offers transparent, all-inclusive pricing with no hidden fees. Our single fee covers everything - platform access, payment processing, customer support, and all features. Free tickets are always free. For paid tickets, fees typically range from 5-10% depending on ticket price, with small minimum fees in some markets. Unlike many competitors, we don't charge setup fees, monthly fees, or separate payment processing charges. All fees are clearly shown upfront, and you can choose to pass fees to customers or absorb them into your ticket price.

Our event ticketing platform uses a simple, all-inclusive fee structure that covers everything you need. Free events pay nothing - ever. For paid events, our single fee (typically 5-10% based on ticket price) includes the platform, payment processing, and full support. Higher-priced tickets benefit from lower percentage rates, rewarding premium events. The fee structure is consistent across the UK, USA, Canada, Australia, New Zealand, Mexico, India, and Indonesia, with local currency support in each market. No setup fees, no monthly charges, no hidden payment processing fees - just one transparent rate that includes everything.

Absolutely! Our festival ticketing platform becomes increasingly cost-effective as ticket prices increase. For example, tickets priced at $1000 or more typically pay just 5-6% in total fees. Since our all-inclusive fee covers platform access, payment processing, and support, you avoid paying for these services separately. Festival organizers in the UK, USA, and Australia particularly benefit from our tiered pricing structure. Plus, our built-in marketing tools, analytics, and CRM eliminate the need for expensive third-party services, providing exceptional value for large-scale festival ticketing.

Yes, you have complete flexibility with our fee structure. You can pass the all-inclusive fee to customers (shown transparently at checkout), absorb it into your ticket face value, or use a hybrid approach. Most organizers in the USA, UK, Canada, and Australia pass fees to customers as it's standard practice. In price-sensitive markets, you might absorb fees to show lower total prices. Our platform clearly displays the ticket price, our fee, and total cost, ensuring transparency for both you and your customers.

Yes, our event ticketing platform offers complete flexibility in how you handle fees across all eight markets. While our all-inclusive fee structure remains consistent (5-10% based on ticket price), you control whether to absorb or pass through fees. You can absorb fees in price-sensitive markets like India or Indonesia while passing them to customers in the USA or UK where it's standard. The platform automatically handles local currency display (GBP, USD, CAD, AUD, NZD, MXN, INR, IDR) and calculates fees appropriately for each market, giving you full control over your pricing strategy.

Our event ticketing platform maintains consistent, transparent pricing across event types - free events are always free, and paid events use our tiered fee structure (5-10% based on ticket price). The beauty of our model is that it automatically rewards higher-value events with lower percentage fees. Premium festival ticketing at $500+ per ticket pays around 8%, while $2000+ tickets pay just 5-6%. This works equally well across all eight markets (UK, USA, Canada, Australia, New Zealand, Mexico, India, Indonesia) with full support for local currencies. For extremely high-volume events, enterprise arrangements may be available.

Ticket Fairy provides comprehensive support including dedicated account managers for organizers, 24/7 technical support, detailed documentation, and training resources. We also offer customer support for ticket buyers. Our team has extensive experience in the event industry and can provide guidance on best practices for maximizing ticket sales and event success.

Our event ticketing platform provides comprehensive support across multiple time zones. We offer support for organizers in the UK, USA, Canada, Australia, New Zealand, India, Indonesia, and Mexico markets. Event organizers receive dedicated support with team members familiar with their regional needs. Our festival ticketing platform clients receive enhanced support during critical on-sale periods, helping ensure smooth operations for ticket launches across our global markets.

We provide customer service for ticket buyers through multiple channels including email support, live chat, and a comprehensive help center. Our team handles common issues such as lost tickets, refund requests, and account problems. This reduces the burden on your team and ensures attendees receive prompt, professional assistance.

Our event ticketing platform includes comprehensive attendee support, reducing your workload significantly. Customers can access support through multiple channels including live chat and email. We handle ticket delivery issues, payment problems, and refund requests across our markets. For festival ticketing, we can provide enhanced support during events. This service differentiates our event ticketing platform from competitors who leave customer service entirely to organizers. We offer support in multiple languages to serve our global customer base.

Our event ticketing platform offers extensive training resources for users across all markets. We provide video tutorials, documentation, and webinar training sessions scheduled for different time zones. For markets including India, Indonesia, and Mexico, we offer relevant documentation and case studies. Festival ticketing platform users get specialized resources on managing multi-day events. New users receive onboarding support to help them maximize the platform's capabilities from day one, whether organizing small concerts or large festivals.

Yes, Ticket Fairy offers seamless integration options for your existing website. We provide customizable widgets, embeddable checkout processes, and API access that allow you to sell tickets directly from your own site while maintaining your brand identity. Our team can assist with implementation to ensure a smooth integration.

Our event ticketing platform offers multiple integration methods suited to different technical capabilities. Simple JavaScript widgets work perfectly for WordPress sites popular in the UK and Australia. Advanced API integration suits custom platforms common in USA tech hubs. For festival ticketing websites, we provide white-label solutions maintaining your brand identity. The platform supports multi-language integration essential for global markets - English for UK/USA/Canada/Australia/New Zealand, Spanish for Mexico, Hindi for India, and Bahasa for Indonesia. Integration takes minutes with our plug-and-play widgets or can be fully customized through our comprehensive API.

Ticket Fairy integrates with a wide range of third-party tools including CRM systems, email marketing platforms, accounting software, and social media channels. We also offer API access for custom integrations with your existing systems. This ensures that Ticket Fairy works seamlessly with your entire event technology stack.

Our event ticketing platform integrates with various third-party tools across different markets. We support integrations with CRM systems like HubSpot, email marketing platforms like Klaviyo, and various payment gateways. In India, we integrate with Razorpay, and in Indonesia with Xendit. For festival ticketing platforms, we can integrate with cashless payment providers and other event production tools. Our platform supports SMS integration through Twilio and other communication platforms. This integration ecosystem helps make our event ticketing platform a central hub for your event operations.

Yes, our event ticketing platform supports multi-currency operations for international events. We can process payments in various currencies including GBP, USD, CAD, AUD, NZD, MXN, INR, and IDR through our integrated payment providers. The festival ticketing platform can display prices in local currencies based on your configuration. This feature is valuable for events operating across multiple markets, helping ensure smooth ticket sales for customers in different locations.

Our event ticketing platform provides API access for developers who need custom integrations. The API enables integration with external systems and custom functionality for event ticketing and festival ticketing platforms. Whether building custom applications or connecting to existing systems, our API provides the necessary endpoints for integration. We offer documentation and support to help developers successfully integrate with our platform across all our supported markets.