E-mail, sms og markedsføring
Add your own words to the ticket confirmation email
Every buyer gets a confirmation email with their ticket, and it carries nothing else until you add to it. Promoters who add the door time, the age limit and how to get home answer the questions that would otherwise reach their inbox, and their buyers' replies go to an address your team reads.
Add your door time, travel advice and event rules to the confirmation email buyers get with their tickets, and send their replies to an address your team reads.
- Til
- Telling buyers what they need to know when they buy
- Tager
- 7 minutter
Før du går i gang
- You are an owner or admin for the event, so you can save changes to it.
- You know the three or four things buyers ask you most. Take them from your inbox, because the real ones are duller and more specific than the ones you would invent.
- You have an address your team actually reads, if replies should reach a person rather than the default.
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Open the confirmation email card
Open the event and find Confirmation Email.
Bemærk: A card with a message in it offers Edit. An event with nothing added says so, and offers Add custom text instead.
The Confirmation Email card, with a message saved. -
Add the text buyers need
Select Add custom text on an empty card, or Edit on one with a message, and enter what they need to know.
Bemærk: Door time, last entry, age limit, what to bring, and how to get home. Four short paragraphs beat one long one, because this is read on a phone.
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Read the preview before you save
Check the preview beside the editor, where your text sits inside the real email.
Bemærk: The preview is close to the final email rather than identical to it, so treat the wording as exact and the spacing as approximate.
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Send replies to a person
Enter your team address in Reply-to address.
Bemærk: Buyers reply to the confirmation whether or not you invite them to. Left blank, those replies reach the default address rather than your team.
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Buy a ticket and read what arrives
Buy one ticket yourself and read the email that lands.
Bemærk: This is the only check that covers the real email rather than the preview. Refund your own order afterwards.
Prøv disse trin på dit eget event
Opret en gratis konto, byg dit event og følg trinnene ovenfor i dit eget dashboard. Det tager få minutter, og du behøver ikke at booke et salgsopkald.
Ingen oprettelsesgebyrer. Intet obligatorisk månedligt gebyr. Intet kreditkort påkrævet.
Eller få det gjort for dig
Fai can draft the message from what she knows about the event and show it to you before it is saved. Reading it back afterwards is the check worth doing.
I dit dashboard, med Fai
Draft the extra text for the confirmation email for <EVENT NAME>. Cover the door time, the age limit and how to get home, and show it to me before saving
Fra din egen assistent, via MCP
Forbind din assistent til vores MCP-server, og bed den om:
Behold --read-only i din MCP-konfiguration. Denne opgave læser kun data, så din assistent behøver ikke værktøjer, der foretager ændringer.
Pick the brand, find the event <EVENT NAME> and show its confirmation email text
Fra din terminal
Installér CLI fra vores CLI-side, log ind med ticketfairy auth login, og vælg det brand, du arbejder på, med ticketfairy brand use <BRAND_ID>. ticketfairy brand list og ticketfairy event list viser de ID'er, som de andre kommandoer bruger.
Read the event back to check what the confirmation email currently says.
Show the event and its saved settings
ticketfairy event get <EVENT_ID>
Lad Fai gøre det for dig
Fai arbejder inde i dit Ticket Fairy-dashboard. Opret din konto, åbn Fai og indsæt instruktionen ovenfor.
Ingen oprettelsesgebyrer. Intet obligatorisk månedligt gebyr. Intet kreditkort påkrævet.
Change the message as the event nears
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Update the text when a detail moves
Select Edit the same day a door time or a lineup changes.
Bemærk: Buyers who already have their confirmation keep the old wording, so a change close to the day needs an email to them as well.
Fai can read the current text back and draft the replacement.
I dit dashboard, med Fai
What does the confirmation email for <EVENT NAME> currently say, and draft a version with the new door time in it
Fra din egen assistent, via MCP
Behold --read-only i din MCP-konfiguration. Denne opgave læser kun data, så din assistent behøver ikke værktøjer, der foretager ændringer.
Pick the brand, find the event <EVENT NAME> and show its confirmation email text
Fra din terminal
Read the event to see the saved text.
Show the event and its saved settings
ticketfairy event get <EVENT_ID>
Take the message off again
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Remove the custom text
Open the card and select Clear.
Bemærk: The confirmation goes back to carrying the ticket and nothing else. Emails already sent keep the words they were sent with.
Fai can open the card so you can remove the text yourself.
I dit dashboard, med Fai
Open the confirmation email settings for <EVENT NAME>
Fra din egen assistent, via MCP
Behold --read-only i din MCP-konfiguration. Denne opgave læser kun data, så din assistent behøver ikke værktøjer, der foretager ændringer.
Pick the brand, find the event <EVENT NAME> and show its confirmation email text
Fra din terminal
Read the event to confirm the text is gone.
Show the event and its saved settings
ticketfairy event get <EVENT_ID>
Spørgsmål du måske har
- Does this change emails already sent?
- No. A confirmation carries the words it was sent with. Buyers who bought before the change keep the old version, so email them separately when it matters.
- Is this the same for every ticket type?
- Yes. The text goes on the confirmation for the whole event, so keep it to what is true for everybody who bought.
- Where do replies go if I leave the address blank?
- To the default address rather than to your team. Enter one whenever you want a person to see what buyers send back.
- Why does the preview look slightly different from the email?
- The preview renders your text inside the email rather than sending it, so the wording is exact and the spacing is close. Buy a ticket to see the real one.
Har du stadig et spørgsmål?
Book en demo, så besvarer vi det i en samtale ud fra din type event. Eller opret din konto og se det selv.
Ingen oprettelsesgebyrer. Intet obligatorisk månedligt gebyr. Intet kreditkort påkrævet.
Relaterede guides
Gør det på dit eget arrangement
Opret din konto, byg dit arrangement, og følg trinnene i dit eget dashboard. Du behøver ikke booke et salgsmøde.