Fai, din medpilot
Give ticket buyers an AI concierge
Buyers ask the same questions before they buy, about door times, age limits and what a ticket includes. A concierge widget on your own website replies from the answers you have entered, points buyers at the right event, and passes the rest to you.
Put an assistant on your own site that answers what buyers ask before they buy, from the answers you gave it.
- Til
- Answering buyer questions on your own website
- Tager
- 9 minutter
Før du går i gang
- You are an owner or admin of the brand. The concierge is limited to those two roles because it speaks to the public for you.
- The concierge is switched on for your brand. Where it is not, the page says so and offers to put you in touch.
- You have the ten questions your buyers actually ask. Take them from your inbox rather than from imagination, because the real ones are duller and more specific.
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Create a widget for the brand
Open the concierge builder and select Create widget.
Bemærk: One widget can cover a whole brand or a single event. Start with the brand, because a buyer who opens the wrong event still gets an answer.
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Enter what the concierge should know
Select + Add a topic for each question your buyers ask, and enter the answer you would give them yourself.
Bemærk: Enter the answer you would send at two in the morning, not the one from your terms page. Door times, age limits, bag rules and refunds earn their place first.
The concierge knowledge base, with entries in it. -
Preview it before your buyers see it
Save the widget and select Open preview.
Bemærk: Ask it your three hardest questions. An answer that is confidently wrong is worse than no concierge, and the fix is another entry.
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Put it on your site
Copy the widget snippet into your own site where buyers reach it before they buy.
Bemærk: Put it on the event page and the ticket page. A buyer who has reached your contact page has usually given up already.
Prøv disse trin på dit eget event
Opret en gratis konto, byg dit event og følg trinnene ovenfor i dit eget dashboard. Det tager få minutter, og du behøver ikke at booke et salgsopkald.
Ingen oprettelsesgebyrer. Intet obligatorisk månedligt gebyr. Intet kreditkort påkrævet.
Eller få det gjort for dig
Fai can open the concierge builder for you. What the concierge knows is yours to enter and yours to keep current.
I dit dashboard, med Fai
Open the concierge widgets for <BRAND NAME>
Fra din egen assistent, via MCP
Forbind din assistent til vores MCP-server, og bed den om:
Behold --read-only i din MCP-konfiguration. Denne opgave læser kun data, så din assistent behøver ikke værktøjer, der foretager ændringer.
Pick the brand <BRAND NAME> and show its events
Fra din terminal
Installér CLI fra vores CLI-side, log ind med ticketfairy auth login, og vælg det brand, du arbejder på, med ticketfairy brand use <BRAND_ID>. ticketfairy brand list og ticketfairy event list viser de ID'er, som de andre kommandoer bruger.
The concierge is built in the dashboard.
Show the brands you can act for
ticketfairy brand list
Lad Fai gøre det for dig
Fai arbejder inde i dit Ticket Fairy-dashboard. Opret din konto, åbn Fai og indsæt instruktionen ovenfor.
Ingen oprettelsesgebyrer. Intet obligatorisk månedligt gebyr. Intet kreditkort påkrævet.
Keep it current as the event changes
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Update the entries when the facts move
Change the entry the same day a door time, an age limit or a lineup changes.
Bemærk: A concierge repeating last month's door time costs you more than the question ever did. Treat the entries as part of the event, not as setup.
Fai can open the widget so you can update what it knows.
I dit dashboard, med Fai
Open the concierge widget for <BRAND NAME> so I can update its answers
Fra din egen assistent, via MCP
Behold --read-only i din MCP-konfiguration. Denne opgave læser kun data, så din assistent behøver ikke værktøjer, der foretager ændringer.
Pick the brand <BRAND NAME> and show its events
Fra din terminal
Entries are edited in the dashboard.
Show the brands you can act for
ticketfairy brand list
Spørgsmål du måske har
- What happens when it does not know an answer?
- It says so rather than inventing one, which tells you the question needs an entry of its own.
- Does it know my ticket prices and dates?
- It works from your events and from the entries you add. Facts that live nowhere but in your head belong in an entry.
- Can I have one per event?
- Yes. Give a festival with its own rules its own widget, and let the brand widget answer for everything else.
Har du stadig et spørgsmål?
Book en demo, så besvarer vi det i en samtale ud fra din type event. Eller opret din konto og se det selv.
Ingen oprettelsesgebyrer. Intet obligatorisk månedligt gebyr. Intet kreditkort påkrævet.
Relaterede guides
Gør det på dit eget arrangement
Opret din konto, byg dit arrangement, og følg trinnene i dit eget dashboard. Du behøver ikke booke et salgsmøde.