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Vault и Capital

See what your events have earned in Vault

Promoters holding takings from several events in several currencies need one answer before they commit to a supplier: how much can I actually spend today. Vault answers it per currency, and separates the money you can move now from the money that is still settling or being held against something.

See what your event money is doing: what you can spend today, what is still settling, and what is held back against something else.

Для кого
Checking what money your brand holds in Vault
Займёт
6 минут

Перед началом

  • You are an owner or admin of the brand, and Vault is switched on for it. Ask Ticket Fairy support to switch it on where the page tells you it is not enabled.
  • Your Vault account is through onboarding. An account still in onboarding can hold no money and shows you the step it is waiting on instead of balances.
  • You have your second factor to hand. Refreshing the balances asks you to confirm it is you.
  1. Open Vault for the brand

    Pick the brand, then open Vault.

    Примечание: Vault belongs to the brand, not to an event. Money from every event that brand runs arrives in the same balances.

    Ticket Fairy Vault overview with wallet balances in two currencies and the Vault account details below them
    Vault, for a brand with money in two currencies.
  2. Read the currency you are spending in

    Find the row for the currency you want to spend and read across it.

    Примечание: One row per currency, biggest first. Only currencies with an account that can take deposits appear, so a currency you have never been paid in is absent rather than zero.

  3. Work out what is free to spend

    Start from the available column rather than the cash total, then take off the refunds you still owe, any Capital you have not repaid and money due to clients.

    • Wallet available: Money you can move or spend today.
    • Pending: Money on its way in that has not settled yet.
    • Reserved: Money held back against a risk or an obligation, so it is yours but not free.
    • Collateral: Money put up as security, which sits outside the cash total.

    Примечание: Available is what Vault can move today, which is not the same as what is yours to keep. The cash total adds available, pending and reserved, and collateral sits beside them outside it.

  4. Refresh before you commit to a payment

    Select Refresh and confirm the sign-in prompt before you rely on a figure.

    Примечание: The page shows the last balances it saved. Where a refresh fails it says so and keeps the saved figures rather than showing you nothing.

Или поручите это помощнику

Fai can open Vault for you. The balances themselves are read in the dashboard, behind the extra sign-in that moving money needs.

В вашей панели, с Fai

Open Vault for <BRAND NAME>

Из вашего собственного ассистента, через MCP

Подключите ассистента к нашему серверу MCP и попросите его:

Оставьте --read-only в конфигурации MCP. Для этой задачи нужно только читать данные, поэтому ассистенту не нужны инструменты, которые вносят изменения.

Pick the brand <BRAND NAME> and show what it has on the platform

Из терминала

Установите CLI по ссылке нашей страницы CLI, войдите командой ticketfairy auth login и выберите бренд, с которым работаете, командой ticketfairy brand use <BRAND_ID>. ticketfairy brand list и ticketfairy event list выводят идентификаторы, которые используют другие команды.

Vault balances are read in the dashboard rather than from the command line.

Show the brands you can act for

ticketfairy brand list

Check the account itself is healthy

  1. Read the Vault account card

    Read Vault account below the balances for the status and when it last synced.

    Примечание: A suspended account can neither receive nor move money, and says why. A sync from days ago means the figures above are older than they look.

Fai can open Vault so you can read the account status.

В вашей панели, с Fai

Open Vault for <BRAND NAME> so I can check the account status

Из вашего собственного ассистента, через MCP

Оставьте --read-only в конфигурации MCP. Для этой задачи нужно только читать данные, поэтому ассистенту не нужны инструменты, которые вносят изменения.

Pick the brand <BRAND NAME> and show its details

Из терминала

Account status is read in the dashboard.

Show the brands you can act for

ticketfairy brand list

Вопросы, которые могут возникнуть

Why do the columns not add up to the total?
The cash total is available plus pending plus reserved. Collateral is shown beside them because it is security rather than spendable cash, so it is left out.
Why is a currency I have been paid in missing?
Only currencies with an active account that can take deposits are listed. Activate one for that currency and the row appears.
Why does one currency show without a position in the order?
The rows are ordered by value in one currency, and Vault could not convert that one this time. Its figures are correct; only its place in the order is unknown.
Is the available figure mine to spend?
It is what Vault can move today. It does not take off refunds you still owe, Capital you have not repaid or money due to clients, so subtract those yourself before you commit to a supplier.
Is this the same as my event payouts?
No. Payouts are money sent out to a card account. Vault is an account of your own that holds money, so the two answer different questions.

Сделайте это на своём мероприятии

Создайте аккаунт, соберите мероприятие и выполните шаги в своей панели управления. Звонок в отдел продаж не нужен.

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Посмотрите, как Ticket Fairy работает с билетами, стартом продаж и входом на мероприятие. Выберите удобное время.

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