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Run ticketing for a charity gala

Charity and fundraising teams sell a gala dinner by the seat and by the table, with sponsors to seat and a meal choice for every guest. Seats, tables and company invoices all come from the same event. On the night, your door team finds every guest by name.

Sell gala seats and whole tables, invoice a company for a block of seats, ask every guest for their meal choice, send sponsors their tickets, let supporters bring friends, email your guests and welcome them at the door.

Kenelle
Charity and fundraising teams selling a gala dinner, benefit or awards night by the seat and by the table
Kestää
16 minuuttia

Ennen aloitusta

  • You're a brand owner or admin. You can create the event, its tickets and tables, its checkout questions and its emails.
  • You know your seat prices, how many tables you have and how many guests sit at each.
  • You have the names and email addresses of the sponsors and honoured guests you seat for free.
  1. Create the gala event

    Select Create Event and choose Start from scratch, then enter the gala's name, date, venue and description.

    Create an event

    Ticket Fairy event template gallery with the event assistant and built-in event setups
    Create Event, template gallery.
  2. Sell individual seats

    On Tickets, create a ticket type for each seat price, such as Gala seat and Supporter seat, with its price and how many you can sell.

    Huomautus: Give each seat price its own share of the room rather than the whole capacity, so the seats and tables together never sell more places than you have.

    Set up ticket types

    Ticket Fairy ticket type form with the name, price, Maximum Number of Sales and purchase multiple
    Event, Tickets, Create Ticket Type.
  3. Sell whole tables

    Under Table Types, select Create for each table you sell, with its price, the number of guests it seats and the share paid online.

    Huomautus: Enter the same number as the minimum and the maximum guests for a table that always seats ten. Every table booking asks the buyer for an identity check before we confirm it.

    Sell VIP tables and bottle service through your promoters

    Ticket Fairy Create Table Type form with the name, price, stock, guest limits and online deposit for a table
    Tickets, Table Types, Create.
  4. Invoice a company for a block of seats

    Optional: Open Group Bookings on the event and select New group booking for a company that pays by invoice against a purchase order.

    Huomautus: Where group bookings is not on for your event yet, the page says so and offers to put you in touch with us.

    Sell a block of tickets to a company and invoice them

    Ticket Fairy group bookings table listing each company with its passes, price, payment terms and status from draft through to paid
    Event, Group Bookings.
  5. Ask every guest for their meal choice

    Open Settings on the event, select Create Custom Field and choose Ticket under Append to, so each seat carries its own answer.

    Huomautus: A table booking is one ticket for the whole party, so it holds one answer. To collect each table guest's choice, send the person who booked the table the link to a form that asks the same question.

    Lisää tapahtuman kassalle mukautettuja kysymyksiä

    Ticket Fairy Create Custom Field dialog with the checkout question settings
    Event, Settings, Custom Fields, Create Custom Field.
  6. Send sponsors and honoured guests their tickets

    Open Guest Tickets, select Send Guest Tickets, then choose the seat or table and enter each guest's details.

    Huomautus: An event that sells tables lists them in the same field, so a sponsor's table goes out as one guest booking.

    Lähetä ilmaislippuja vieraslistallesi

    Ticket Fairy Send Guest Tickets form with a recipient, ticket type and quantity
    Event, Guest Tickets, Send Guest Tickets.
  7. Let supporters bring their friends

    Optional: On Tickets, open Settings and keep Disable Rewards System off, so each paying guest gets a referral link that earns back part of their ticket.

    Huomautus: Set the reward tiers before the first ticket sells, because the terms buyers saw when they bought stay fixed.

    Palkitse ostajia, jotka tuovat ystäviä tapahtumaasi

    The Rewards System card in Ticket Settings, with three referral reward tiers and the buyer offer turned on
    Tickets, Settings, Rewards System.
  8. Email your guests the evening's details

    Open Messaging, select New Email and choose who receives it, such as every guest or only the holders of one ticket type.

    Huomautus: Event messaging is for what guests need to know about the gala, such as the dress code, the arrival time and the seating plan.

    Email the people who bought tickets to your event

    Ticket Fairy email composer with the audience selector
    Event, Messaging, New Email.
  9. Welcome each guest at the door

    Open Check-In and select Individual Tickets to find a guest by name or email address as they arrive.

    Huomautus: Once a guest is in, the row shows when they checked in and who admitted them.

    Scan tickets at the door

    Ticket Fairy Individual Tickets tab with the counts and one ticket per row
    Event, Check-In, Individual Tickets.

Tai anna sen hoitua puolestasi

Fai, the assistant inside your dashboard, can create the gala's seats and tables, add the meal-choice question, draft a company's group booking, send sponsors their guest tickets, set the referral rewards before the first sale, send your guests an email and find a guest at the door. She shows you each change and asks you to approve it first, and asks again before anything is emailed.

Hallintapaneelissasi, Fain kanssa

For our gala <EVENT NAME>, create individual seats at <SEAT PRICE> and tables of <GUESTS> at <TABLE PRICE>, add a meal choice question each guest answers, and show me everything before you save it

Päätteeltä

Asenna CLI osoitteesta CLI-sivultamme, kirjaudu komennolla ticketfairy auth login ja valitse brändi, jonka parissa työskentelet, komennolla ticketfairy brand use <BRAND_ID>. ticketfairy brand list ja ticketfairy event list näyttävät muiden komentojen käyttämät tunnisteet.

Use the command line to create the seats and tables and to publish the gala. The meal question, invoices, guest tickets, referral rewards and emails are set up in the dashboard or with Fai.

Create the individual seat.

ticketfairy ticket create <EVENT_ID> --name "Gala seat" --price 150 --max-inventory 300

Create a table of ten paid in full online.

ticketfairy table create <EVENT_ID> --body '{"displayName": "Table of ten", "price": 150000, "maxInventory": 30, "minGuests": 10, "maxGuests": 10, "guestPrice": 0, "depositPercent": 100}'

Publish the gala.

ticketfairy event publish <EVENT_ID>

Kysymyksiä joita sinulla voi olla

How do I sell a table of ten at a gala?
Create a table type with the table's price and ten as both the minimum and the maximum guests. Set the online share to 100 to take the whole price online once the buyer passes the identity check, or lower to take a deposit and collect the rest yourself.
Can a company pay for its seats by invoice?
Yes, with group bookings. You build the company's block from your real ticket types, record their purchase order number and payment terms on the booking, get it signed off where you need to, and raise one invoice with a due date that matches their terms.
Can each guest at a table give their own meal choice?
A table booking is one ticket for the whole party, so it holds one answer to a ticket question rather than one for each guest. Guests who buy individual seats answer for themselves, and we can turn on each table guest's name, email and phone at checkout for your event when you ask.
How do I give a sponsor their table?
Send it from Guest Tickets. Choose the table type in the ticket field and enter the sponsor's details, and the booking takes one table from that type's stock.
Can guests add a donation when they buy their seat?
Checkout has no field for a gift of an amount the guest chooses. Create an add-on for each gift you suggest, such as 25 and 50, so a guest adds one beside their seat in the same checkout, and link your own donation page in the words you add to the confirmation email for a gift of any other size.

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