Siirry sisältöön

Toimintaohjeet tapahtumatyypeittäin

Run ticketing for a university or campus event

Students' unions, societies and university events teams sell a cheaper ticket to students and a full-price one to everyone else, and need to know that each student ticket went to a student. You can check every student order before it is confirmed, and see which society rep sold the most tickets for your ball, freshers' night or careers day.

Sell a student ticket that only students can unlock, ask each student for their student number, approve their orders before tickets go out, ask for photo ID at the door, take applications from societies and stallholders, and credit each society rep with the tickets they sell.

Kenelle
Students' unions, societies and university events teams selling tickets to campus events
Kestää
20 minuuttia

Ennen aloitusta

  • You're an owner or admin on the event, or on the brand that runs it. You can create the event, its tickets, its checkout questions and its access codes, and approve orders.
  • You know your student and standard prices, how many student tickets you can sell and what you accept as proof that a buyer is a student.
  • You have the email address of each society rep who sells tickets for you and of each student running the door.

  1. Start from the template closest to your event

    Select Create Event and choose where to start.

    • Club show: Early bird, advance and door tickets with door and last-entry times, for a student night or a ball.
    • Conference: Named Standard and Early bird tickets, for a careers day, a talk or a lecture series.
    • Start from scratch: An empty event for anything the templates do not fit, such as a society trip.

    Create an event

    Ticket Fairy event template gallery with the Club show and Conference templates for a campus event
    Create Event, template gallery.

  2. Add a student ticket

    Add a ticket type named Student to the template's ticket list, with your student price and the number of student places, before you select Use this template. On the Conference template, Add a student ticket adds a discounted Student ticket for you.

    Huomautus: For an event you have already created, add the Student ticket type on Tickets instead, with its own allocation so students and full-price buyers together never exceed the room.

    Set up ticket types

    Ticket Fairy Conference template with the Add a student ticket switch and the ticket list
    Create Event, Conference template.

  3. Let only students unlock the student ticket

    On the Student ticket, turn on Hidden and choose Always hidden, then attach it with no discount to an access code under Promotions. The Student ticket then appears only to a buyer who enters the code, which you share through your union, society and course channels.

    Huomautus: Anyone with the code can buy the ticket, so the approval in the next steps is what confirms each buyer is a student.

    Unlock hidden tickets with an access code

    Ticket Fairy ticket type with Hidden turned on and Always hidden chosen for a student ticket
    Event, Tickets, ticket type, Hidden.

  4. Ask each student for their student number

    Open Settings on the event, select Create Custom Field and choose Order under Append to, with a label such as Student number (Student tickets only). Each order then carries the buyer's answer in its details.

    Huomautus: The question appears on every order, because a custom field cannot be limited to one ticket type. Leave Required off, so a buyer of full-price tickets can skip it.

    Lisää tapahtuman kassalle mukautettuja kysymyksiä

    Ticket Fairy Create Custom Field dialog for a student number question at checkout
    Event, Settings, Custom Fields, Create Custom Field.

  5. Hold every student order for your approval

    On the Student ticket, turn on Require order approval for this ticket type and Hold payment until approved, then save the ticket. An order with a Student ticket then waits for your decision, while full-price tickets sell as normal.

    Huomautus: With Hold payment until approved on, a supported payment method reserves the amount at checkout and we collect it only when you approve.

    Approve orders before buyers receive tickets

    Ticket Fairy ticket type with Require order approval and Hold payment until approved turned on
    Event, Tickets, ticket type, order approval.

  6. Check the student number on each waiting order

    Open Orders, select Needs Approval and select View on an order. The student number is in the order's contact details, beside the buyer's name and email address.

    Huomautus: Check the numbers against your own membership or student list before the payment hold on the order expires. An order carries one number, so the ID check at the door covers each Student ticket holder.

    Ticket Fairy Needs Approval tab with two student orders waiting and the Approve and Decline actions
    Event, Orders, Needs Approval.

  7. Approve the orders that check out

    Select ... on the order, then Approve, and confirm Approve. We collect a held payment and issue the student's tickets.

    Huomautus: Select Decline instead for a number that does not check out, and the whole order closes.

    Ticket Fairy Approve Order confirmation for a student order
    Event, Orders, Needs Approval, Approve.

  8. Ask everyone to bring photo ID

    On Tickets, open Settings, select Settings under Anti-Scalping/Fraud Settings, then turn on Names required and ID required. Each ticket then carries its holder's name, and the confirmation email asks every buyer to bring a valid photo ID with their tickets.

    Huomautus: Your door team compares the name on the ticket with the student card or other ID in front of them.

    Miten pidät trokareet ja botit poissa lipuistasi?

    Ticket Fairy Anti-Scalping/Fraud Settings with Names required and ID required for a campus event
    Tickets, Settings, Anti-Scalping/Fraud Settings.

  9. Take applications from societies and stallholders

    Optional: Open Forms and select Add New Form, or Create Form once the event has forms, for the societies, performers or stallholders who want a place at your event. You read every application in one list and accept or decline each one.

    Take act and trader applications for your event

    Ticket Fairy Custom Form list with two application forms and their addresses
    Event, Forms.

  10. Invite each society rep as a Promoter

    On the Team page of the event, select Add Team Member, enter each rep's email address and choose Promoter. Each rep gets a promoter link of their own, and the tickets sold through it are credited to them.

    Huomautus: Event-team access covers only this event, so next term's event starts with a clean list.

    Invite your team to your events and choose what each person can do

    Ticket Fairy Add Team Member dialog on an event with the Promoter permission level chosen for a society rep
    Event, Team, Add Team Member.

  11. Send each rep their link when you publish

    When you publish the event, tick Send Promoter Links under Promoters, and each rep gets an email with their own link. Sales by Promoter then shows which society sold the most.

    Huomautus: A scheduled publish does not send promoter links, so send them separately if you schedule the on-sale.

    Katso, ketkä tiimin jäsenistä myyvät lippujasi

    Ticket Fairy Promoters section with Send Promoter Links ticked and each rep's link
    Event, Publish, Promoters.

  12. Get the students on the door ready

    Invite the students running the door to the event as Door Staff, so each of them scans tickets with the Entry Fairy app on their own phone. The door team guide takes you from their logins through the guest list to a test scan before the doors open.

    Prepare your door team for event day

Tai anna sen hoitua puolestasi

Fai can build the event from a template with a student ticket, hide that ticket behind a no-discount access code, add the student number question, turn on order approval and ID at the door, approve or decline a waiting order, invite your society reps and door team, and read the applications on your forms. She shows you each change and asks you to approve it before she makes it, and asks again before she approves or declines an order.

Hallintapaneelissasi, Fain kanssa

Help me set up <EVENT NAME> on <DATE> for our students' union; ask me about the student and standard prices, how many student tickets there are, the access code for students, the student number question and whether I approve each student order, then show me the proposed setup before changing anything

Päätteeltä

Asenna CLI osoitteesta CLI-sivultamme, kirjaudu komennolla ticketfairy auth login ja valitse brändi, jonka parissa työskentelet, komennolla ticketfairy brand use <BRAND_ID>. ticketfairy brand list ja ticketfairy event list näyttävät muiden komentojen käyttämät tunnisteet.

Use the CLI to create the hidden student ticket and the standard ticket, publish the event and read arrivals. The access code, the student number question, order approval, the ID setting, forms and team invitations are set up in the dashboard or with Fai.

Create a Student ticket that never shows on your public event page until a buyer enters its access code.

ticketfairy ticket create <EVENT_ID> --name "Student" --price 8 --max-inventory 400 --hidden --hiding-option always_hidden

Create the full-price ticket.

ticketfairy ticket create <EVENT_ID> --name "Standard" --price 20 --max-inventory 200

Publish the event.

ticketfairy event publish <EVENT_ID>

Read arrivals for each ticket type on the night.

ticketfairy checkin status <EVENT_ID> --breakdown ticket-types --output json

Anna Fain hoitaa se puolestasi

Fai toimii Ticket Fairy -hallintapaneelissasi. Luo tili, avaa Fai ja liitä yllä oleva kehote.

Luo ilmainen tili Varaa esittely

Ei käyttöönottomaksuja. Ei pakollista kuukausimaksua. Luottokorttia ei tarvita.

Kysymyksiä joita sinulla voi olla

How do I keep the student ticket for students only?
Hide the Student ticket behind an access code that you share only with students, ask for a student number at checkout, and require approval for the Student ticket. You then approve each student order after checking the number, and a buyer whose number does not check out gets no ticket.
Is a student charged while I check their order?
With Hold payment until approved on, a payment method that supports it reserves the amount at checkout and we collect it only when you approve. Other payment methods charge the student at checkout and refund them if you decline the order.
Can a society sell tickets without a login to our dashboard?
A rep invited as a Promoter has a login that sees their own link and their own sales rather than your whole event. To let a society hand out a fixed number of free tickets without a login, give them a delegation instead, which works from a link you send them.
Can I run a free event that students register for?
Yes. Set the Student ticket's price to zero, and keep the access code and approval if the places are for students only. The Freefund RSVP template adds a refundable deposit that students earn back at check-in, for a free event where no-shows are a problem.
How do I see which society sold the most tickets across the year?
Open Promoters on your brand. It adds up every rep's visits, tickets and revenue across all your events, and you can narrow it to a period or to specific events.

Jäikö vielä kysyttävää?

Varaa esittely, niin vastaamme siihen puhelussa sinun tapahtumatyyppisi mukaan. Tai luo tili ja katso itse.

Varaa esittely Luo ilmainen tili

Ei käyttöönottomaksuja. Ei pakollista kuukausimaksua. Luottokorttia ei tarvita.

Aiheeseen liittyvät oppaat

Tee tämä omassa tapahtumassasi

Luo tili, rakenna tapahtumasi ja seuraa vaiheita omassa hallintapaneelissasi. Sinun ei tarvitse varata myyntipuhelua.

Luo ilmainen tili Varaa esittely

Varaa esittely

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