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Piloter la production

Keep the jobs behind your event moving

Promoters and event teams have a long list of jobs to finish before the doors open, from the licence to the barrier hire to the posters. A board the whole team shares gives each job an owner and a date, so any team member can pick one up.

Put every job your team has to finish before the event on one board, give each one an owner and a date, and see what is blocked before it becomes a problem.

Pour
Running the jobs your team has to finish before the doors open
Durée
7 minutes

Avant de commencer

  • Event management is switched on for your account.
  • Your team members are on the event, so a task can have an owner who is a person rather than a note in a description.
  • You have the list you already keep somewhere else. Move that list onto the board rather than starting a new one.
  1. Open the board

    Open the event and select Tasks.

    Remarque: One column per state, and each task sits in the column it has reached. A task in the blocked column is waiting on something rather than on a team member.

    Ticket Fairy event task board with cards spread across the open, in progress, done and blocked columns
    The board, with the work spread across its columns.
  2. Add the jobs that have to happen

    Add a task for each job, named so that a team member reading it knows what finished looks like.

    Remarque: "Apply for the late licence" is a task. "Licence" is a topic a team member will have to ask about.

  3. Give every task an owner and a date

    Assign each task to a person and set the day it has to be done by.

    Remarque: A task with no owner has nobody to chase, so give it to the team member who can finish it.

  4. Move each card as the job moves on

    Drag a card into the column that matches where the job has got to.

    Remarque: Move a card as soon as the work moves, so the board matches where the job has got to. The blocked column is the one to read first each morning.

Ou faites-le faire pour vous

Fai can open the event so you can read the board. The tasks themselves are read and moved in the dashboard today.

Dans votre tableau de bord, avec Fai

Open <EVENT NAME> so I can go through its tasks

Depuis votre propre assistant, via MCP

Connectez votre assistant à notre serveur MCP et demandez-lui :

Conservez --read-only dans votre configuration MCP. Cette tâche ne fait que lire des données, votre assistant n’a donc pas besoin d’outils qui effectuent des changements.

Pick the brand, find the event <EVENT NAME> and show it

Depuis votre terminal

Installez la CLI depuis notre page CLI, connectez-vous avec ticketfairy auth login, puis choisissez la marque sur laquelle vous travaillez avec ticketfairy brand use <BRAND_ID>. ticketfairy brand list et ticketfairy event list affichent les identifiants utilisés par les autres commandes.

Read the event the tasks belong to.

Show the event and its dates

ticketfairy event get <EVENT_ID>

See the same work as a list, a calendar or a timeline

  1. Switch the view to suit the question

    Change the view when you want the work by date rather than by state.

    Remarque: The board shows what is stuck, a list everything at once and a calendar what is due this week, while a timeline lays the dated work out in order so you can see what has to finish before the next thing starts.

Fai can open the event. The task views are read in the dashboard today.

Dans votre tableau de bord, avec Fai

Open <EVENT NAME> so I can see what is due this week

Depuis votre propre assistant, via MCP

Conservez --read-only dans votre configuration MCP. Cette tâche ne fait que lire des données, votre assistant n’a donc pas besoin d’outils qui effectuent des changements.

Pick the brand, find the event <EVENT NAME> and show it

Depuis votre terminal

Read the event the tasks belong to.

Show the event and its dates

ticketfairy event get <EVENT_ID>

Questions que vous pourriez avoir

Who can see the board?
The team on the event, within what their role allows. It is a working record for your team and buyers never see it.
What belongs in the blocked column?
A task that cannot move until something outside it happens: a permit, a supplier, a decision. A task waiting on a person is still in progress.
Can two people own one task?
Yes. Add as many assignees as the job needs, and each of them gets it in their own list. Naming one of them as the person accountable for it finishing still helps, and a team member who only wants to keep an eye on it can follow it instead.

Vous avez encore une question ?

Réservez une démo et nous y répondrons lors d'un appel, pour votre type d'événement. Ou créez votre compte et voyez par vous-même.

Pas de frais d'installation. Pas d'abonnement mensuel obligatoire. Pas de carte bancaire requise.

Faites-le sur votre propre événement

Créez votre compte, montez votre événement et suivez les étapes dans votre propre tableau de bord. Vous n’avez pas besoin de réserver un appel commercial.

Réserver une démo

Découvrez comment Ticket Fairy gère vos billets, votre mise en vente et l’entrée à l’événement. Choisissez un horaire qui vous convient.

Appel vidéo de 45 minutes
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