Vault et Capital
See how much of your ticket money you can spend from Vault
Before a promoter commits to a supplier, the question is how much of the ticket money is actually free to spend. Vault shows a balance for each currency, and separates the money you can move today from the money that is still settling or held back.
See how much of your ticket money you can spend today in each currency, how much is still settling, and how much is held back.
- Pour
- Checking what money your brand holds in Vault
- Durée
- 6 minutes
Avant de commencer
- You are an owner or admin of the brand, and Vault is switched on for it. Ask Ticket Fairy support to switch it on if you find it is off.
- Your Vault account is through onboarding. An account still in onboarding can hold no money and shows you the step it is waiting on instead of balances.
- You have your second factor to hand. Refreshing the balances asks you to confirm it is you.
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Open Vault for the brand
Pick the brand, then open Vault.
Remarque: Vault belongs to the brand, not to an event. Money from every event that brand runs arrives in the same balances.
Vault, for a brand with money in two currencies. -
Read the currency you are spending in
Find the row for the currency you want to spend and read across it.
Remarque: One row per currency, biggest first. Only currencies with an account that can take deposits appear, so a currency you have never been paid in is absent rather than zero.
-
Work out what is free to spend
Start from the available column rather than the cash total, then take off the refunds you still owe, any Capital you have not repaid and money due to clients.
Remarque: Available is what Vault can move today, which is not the same as what is yours to keep. The cash total adds available, pending and reserved, and collateral sits beside them outside it.
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Refresh before you commit to a payment
Select Refresh and confirm the sign-in prompt before you rely on a figure.
Remarque: The page shows the last balances it saved. Where a refresh fails it says so and keeps the saved figures rather than showing you nothing.
Essayez ces étapes sur votre propre événement
Créez un compte gratuit, montez votre événement et suivez les étapes ci-dessus dans votre propre tableau de bord. Cela prend quelques minutes et vous n'avez pas besoin de réserver un appel commercial.
Pas de frais d'installation. Pas d'abonnement mensuel obligatoire. Pas de carte bancaire requise.
Ou faites-le faire pour vous
Fai can read the balances back to you, and can open Vault when you want the page. Moving money stays on the page, behind the extra sign-in it needs.
Dans votre tableau de bord, avec Fai
What is in Vault for <BRAND NAME> right now, and how much of it is still settling?
Depuis votre propre assistant, via MCP
Connectez votre assistant à notre serveur MCP et demandez-lui :
Conservez --read-only dans votre configuration MCP. Cette tâche ne fait que lire des données, votre assistant n’a donc pas besoin d’outils qui effectuent des changements.
Pick the brand <BRAND NAME> and show what it has on the platform
Depuis votre terminal
Installez la CLI depuis notre page CLI, connectez-vous avec ticketfairy auth login, puis choisissez la marque sur laquelle vous travaillez avec ticketfairy brand use <BRAND_ID>. ticketfairy brand list et ticketfairy event list affichent les identifiants utilisés par les autres commandes.
Vault balances are read in the dashboard rather than from the command line.
Show the brands you can act for
ticketfairy brand list
Laissez Fai le faire pour vous
Fai travaille dans votre tableau de bord Ticket Fairy. Créez votre compte, ouvrez Fai et collez la consigne ci-dessus.
Pas de frais d'installation. Pas d'abonnement mensuel obligatoire. Pas de carte bancaire requise.
Check the account itself is healthy
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Read the Vault account card
Read Vault account below the balances for the status and when it last synced.
Remarque: A suspended account can neither receive nor move money, and says why. A sync from days ago means the figures above are older than they look.
Fai can open Vault so you can read the account status.
Dans votre tableau de bord, avec Fai
Open Vault for <BRAND NAME> so I can check the account status
Depuis votre propre assistant, via MCP
Conservez --read-only dans votre configuration MCP. Cette tâche ne fait que lire des données, votre assistant n’a donc pas besoin d’outils qui effectuent des changements.
Pick the brand <BRAND NAME> and show its details
Depuis votre terminal
Account status is read in the dashboard.
Show the brands you can act for
ticketfairy brand list
Questions que vous pourriez avoir
- Why do the columns not add up to the total?
- The cash total is available plus pending plus reserved. Collateral is shown beside them because it is security rather than spendable cash, so it is left out.
- Why is a currency I have been paid in missing?
- Only currencies with an active account that can take deposits are listed. Activate one for that currency and the row appears.
- Why is one currency listed out of order?
- The rows are ordered by value in one currency, and Vault could not convert that one this time. Its figures are correct; only its place in the order is unknown.
- Is the available figure mine to spend?
- It is what Vault can move today. It does not take off refunds you still owe, Capital you have not repaid or money due to clients, so subtract those yourself before you commit to a supplier.
- Is this the same as my event payouts?
- No. Payouts are money sent out to a card account. Vault is an account of your own that holds money, so the two answer different questions.
Vous avez encore une question ?
Réservez une démo et nous y répondrons lors d'un appel, pour votre type d'événement. Ou créez votre compte et voyez par vous-même.
Pas de frais d'installation. Pas d'abonnement mensuel obligatoire. Pas de carte bancaire requise.
Guides associés
Faites-le sur votre propre événement
Créez votre compte, montez votre événement et suivez les étapes dans votre propre tableau de bord. Vous n’avez pas besoin de réserver un appel commercial.