Die Produktion steuern
Recruit volunteers for your event
Festivals, charity events and community shows run on volunteer stewards, bar staff and information-point teams, often hundreds of them. A form that fills your Volunteers list, with Fai's reading of each person, turns a spreadsheet of applications into decisions you make in a few minutes.
Open a volunteer application form for your event that people fill in on their phone, let Fai read each application against the roles you need, accept, waitlist or decline people in batches with one email each, and invite back last year's volunteers with their answers already filled in.
- Für
- Recruiting and choosing the volunteers who work your event
- Dauer
- 10 Minuten
Bevor Sie anfangen
- You need an owner, admin or producer role on the event to open applications and decide on them.
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Open Volunteers
Open the event, select Operations, then select Volunteers in the list of sections. The section opens on Applications.
Hinweis: If Volunteers is not in the list, select More sections and open it there.
Management, Volunteers, Applications. -
Set up the application form
Select Open applications, or Settings once the form exists, then add the Roles you need and your Welcome text.
Hinweis: Name, email, phone, days, emergency contact and consent are always asked. Select Use your rota teams to copy your rota's teams as the roles.
Volunteer settings. -
Add your own questions and a minimum age
Optional: Select Add question for each question of your own, and enter the Minimum age.
Hinweis: The minimum age starts at 16. Someone under 18 is asked for a parent or guardian's name, phone number and agreement.
Tipp: Turn on Don't send the answers to Fai for a question about health or anything else private.
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Check the privacy notice and turn on applications
Check the Privacy notice, turn on Take applications, then select Save.
Hinweis: Applicants tick a box to say they have read the notice.
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Share the application link
Select Copy application link and share it on your website and social media. People apply from their phone with no account.
The form a volunteer fills in. -
Read an application
Select Open on a row to read Fai's reading, the days and roles they chose, their experience and your questions.
Hinweis: Fai marks each person a strong, possible or unlikely fit for a role, with her reason. Fai suggests; you decide.
One application. -
Choose the people to decide on
Tick each person on To decide, or narrow the list first with the role, day or Strong fits only.
Tipp: If some applications have not been read yet, select Ask Fai to read with the number beside it.
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Accept, waitlist, decline or shortlist them
Select Accept, Waiting list, Decline or Shortlist, check the email, then select the button that confirms and emails them.
Hinweis: Each person gets one email from you and replies come to you; untick Email each person the decision to change the status without emailing. A shortlist is your team's note and emails nobody.
Accept volunteers. -
Check the statuses
Select Accepted. The people you accepted are listed there, and you see
Done. The statuses are updated.
Hinweis: If someone was changed by a teammate at the same moment, the message says they were left as they are.
Probiere diese Schritte bei deinem eigenen Event aus
Erstelle ein kostenloses Konto, lege dein Event an und folge den Schritten oben in deinem eigenen Dashboard. Das dauert ein paar Minuten, und du musst kein Verkaufsgespräch buchen.
Keine Einrichtungsgebühren. Keine verpflichtende monatliche Ticketing-Gebühr. Keine Kreditkarte nötig.
Oder lassen Sie es erledigen
Fai sets up the volunteer form, lists applications with her reading of each, accepts, waitlists, declines or shortlists people, and invites back last year's volunteers. She shows you who gets which email and waits for your yes.
In Ihrem Dashboard, mit Fai
Show me the volunteer applications for <EVENT NAME> that are a strong fit for the bar, and accept them with the usual email
Über MCP, mit Ihrem eigenen Assistenten
Verbinden Sie Ihren Assistenten mit unserem MCP-Server und bitten Sie ihn:
Die kopierte MCP-Konfiguration enthält --read-only. Entfernen Sie --read-only nur, wenn Ihr Assistent Änderungen vornehmen soll. Routinemäßige Änderungen laufen auf Anfrage; vor destruktiven Aktionen fragt Sie ein kompatibler Client. Wenn Ihr Client nicht fragen kann, nehmen Sie die Änderung im Dashboard vor.
Find my event <EVENT NAME>, list the volunteer applications still to decide with Fai's reading of each, and ask me before you accept or decline anyone
Über das Terminal
Installieren Sie die CLI über unserer CLI-Seite, melden Sie sich mit ticketfairy auth login an und wählen Sie mit ticketfairy brand use <BRAND_ID> die Marke, an der Sie arbeiten. ticketfairy brand list und ticketfairy event list zeigen die IDs, die die anderen Befehle verwenden.
Use the CLI to list applications and decide on them. The form, its settings and inviting last year's volunteers are in the dashboard or through Fai. You need an owner, admin or producer login on the event.
List the applications still to decide that Fai rates a strong fit, with each person's id and version.
ticketfairy event-os volunteers list <EVENT_ID> --status undecided --strong-fit
Accept people and email them the decision. Use id:version pairs from the list. This asks you first unless you add --force.
ticketfairy event-os volunteers decide <EVENT_ID> --decision accept --volunteers <VOLUNTEER_ID>:<VERSION>
Lass Fai das für dich erledigen
Fai arbeitet in deinem Ticket Fairy Dashboard. Erstelle dein Konto, öffne Fai und füge die Anweisung von oben ein.
Keine Einrichtungsgebühren. Keine verpflichtende monatliche Ticketing-Gebühr. Keine Kreditkarte nötig.
Invite last year's volunteers back
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Choose last year's event
Select Invite last year's volunteers and choose the event under Which event?.
Hinweis: Each person shows the shifts they worked and Fai's reason, such as Worked every shift. Applications must be open, so the invitation has a form to fill in.
Invite last year's volunteers. -
Send the invitations
Select Invite everyone Fai suggests, or tick people and select the invite button with the number beside it.
Hinweis: Their answers from last time are filled in, and they enter their emergency contact again.
Fai suggests who to invite back from an earlier event, from the shifts they worked, and sends the invitations after you confirm.
In Ihrem Dashboard, mit Fai
Invite back the volunteers from last year's <EVENT NAME> who worked every shift
Fragen, die Sie haben könnten
- Can I change a decision later?
- Yes. You can accept someone on the waiting list or shortlist, and decline someone you accepted. A declined person stays declined in the list.
- What happens if someone applies twice?
- A second application from the same email address updates the first, and the applicant sees
We already had your application, so we have updated it with these answers.
- Why does it say "Saved as a suggestion on Today"?
- The emails did not go straight away, so the decision is waiting on the event's Today page for an owner or admin to approve.
- Where do volunteers I accept show up across my events?
- In People on your brand's Event Operations, with every event they worked and what their shifts show, so you can offer them shifts at your next event. The food needs they gave when they applied count for the kitchen until they change them.
- Can I remove a volunteer's personal details?
- Yes, with an owner or admin login. Open the application, select Remove personal details, enter the reason and confirm. Their name, contact details, emergency contact, answers and files go for good; their status, shifts and hours stay.
- Can I use my own event form for volunteers instead?
- Yes. A form on the event can add each person who sends it to your volunteers as applied.
Hast du noch eine Frage?
Buche eine Demo, und wir beantworten sie in einem Gespräch, passend zu deiner Art von Event. Oder erstelle dein Konto und sieh es dir selbst an.
Keine Einrichtungsgebühren. Keine verpflichtende monatliche Ticketing-Gebühr. Keine Kreditkarte nötig.
Verwandte Anleitungen
Machen Sie das bei Ihrer eigenen Veranstaltung
Erstellen Sie Ihr Konto, legen Sie Ihr Event an und folgen Sie den Schritten in Ihrem eigenen Dashboard. Sie müssen kein Verkaufsgespräch buchen.