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Charge outside teams for the crew meals they eat at your event

Festival production and catering managers feed PA crews, riggers and caterers' own staff, then chase the cost back from each company after the show. Charging each team for the meals its people actually ate, day by day, turns the meal desk's record into invoices without a spreadsheet.

Charge suppliers, contractors and other outside teams for the meals their people ate at your event's crew catering. The meals are counted from the meal desk, you choose the days, the price per meal and the currency, and the team gets an invoice with a payment page.

For
Recovering the cost of meals your event gives to outside teams
Tar
4 minutter

Før du starter

  • You need an owner or admin role on the event to charge a team or send an invoice. A producer can see the charges.
  • The team is an outside team on the event, its people had passes with meals, and they ate at the meal desk.

  1. Open Charges to teams

    Open the event, select Operations, select Meals, then select Charges to teams.

    Merk: Each outside team shows the meals its people ate, how many are not charged yet, and every charge with its invoice.

    Ticket Fairy charges to teams for crew meals, with a PA supplier's 14 meals, 8 not charged yet and an invoice ready to send
    The meals each outside team ate.

  2. Start a charge

    Select Charge for meals on the team.

    Ticket Fairy dialog to charge a PA supplier for crew meals, with the days, the meals eaten, the price per meal, the currency and the total
    Charge a team for meals.

  3. Choose the days

    Choose the first day in From and the last in To.

    Merk: The dialog counts the meals the team's people ate on those days. A day already charged to this team cannot be charged again.

  4. Enter the price

    Enter the Price per meal and choose the Currency.

    Merk: The currency is never assumed, so choose it each time. The dialog shows the total for the meals.

  5. Make the invoice

    Optional: Enter a Note on the invoice (optional), then select Make the invoice.

    Merk: The invoice is made with one line for the meals and is due 14 days later. It shows Ready to send until you send it.

  6. Send the invoice

    Select Send beside the charge.

    Merk: The team's contact gets the invoice by email with a payment page. The charge then shows Sent, and Paid once they pay.

    Advarsel: The email goes as soon as you select Send.

Eller få det gjort for deg

Fai lists the meals each outside team ate and what is charged, charges a team for chosen days at your price, tries a failed invoice again and emails an invoice to the team. She waits for your yes before each charge or email, and only an owner or admin can approve them.

I dashbordet ditt, med Fai

Charge Northern PA Hire for the crew meals they ate at <EVENT NAME> on Friday and Saturday, at 8.50 GBP a meal

La Fai gjøre det for deg

Fai jobber inne i Ticket Fairy-dashbordet ditt. Opprett kontoen din, åpne Fai og lim inn instruksjonen over.

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Spørsmål du kanskje har

What if the invoice was not made?
The charge shows Invoice not made and keeps its days. Select Try again beside it.
What if the team has no email address?
You can still make the invoice. Add a contact email to the team in Outside teams before you send it.
Can I charge a different price on different days?
Yes. Make one charge for each run of days with its own price. Each day can be charged to a team once.
Where do the meals counted come from?
From every meal given at the meal desk, a meal service point link or a team collection to people with a pass from that team, extra meals included.
How does the team pay?
From the payment page linked on the invoice. Select Payment page beside a sent charge to open it yourself.

Har du fortsatt et spørsmål?

Book en demo, så svarer vi på det i en samtale, tilpasset din type arrangement. Eller opprett kontoen din og se selv.

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