---
title: "Sell a block of tickets to a company and invoice them | Ticket Fairy Guides"
description: "Record a company's block of tickets with its purchase order and payment terms, get it signed off, and send the company one invoice with a due date that matches their terms."
canonical: "https://www.ticketfairy.com/guides/take-a-group-booking-and-invoice-it"
---

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2. [Guides](https://www.ticketfairy.com/guides)
3. Sell a block of tickets to a company and invoice them

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# Sell a block of tickets to a company and invoice them

When a company buys a block of tickets, it asks for a quote, a purchase order number and thirty days to pay rather than a card payment. You record the order the way their finance department works, get it signed off and send one invoice that falls due when their terms say.

Takes:  10 minutes

- [Open the group bookings on the event](#step-1)
- [Start the booking and name the company](#step-2)
- [Choose the purchaser](#step-3)
- [Add the tickets they are buying](#step-4)
- [When to charge one agreed total](#step-5)
- [Set the billing terms](#step-6)
- [Ask for sign-off where you need it](#step-7)
- [Send the booking for sign-off](#step-8)
- [Record each approver's decision](#step-9)
- [Raise the invoice](#step-10)
- [Choose the due date](#step-11)
- [Send the invoice](#step-12)

## Before you start

- Group bookings is switched on for your event. If it isn't, the Group Bookings page says so, and you can ask Ticket Fairy support to switch it on for your brand.
- You're an owner or admin for the event.
- Your event has the ticket types the block will draw from, priced in the event's currency. You build a booking from your real tickets, not from an amount you type in.
- You have what the company gave you: how many people, the name and email of the person who receives the invoice, the purchase order number if they issued one, and how long they take to pay.

1. ## Open the group bookings on the event

   Open the event and select **Group Bookings**.

   **Note:** Each row is one company, with its purchase order, the number of passes, the total, the terms and where the booking has got to. The status filter above the table narrows it to the ones waiting on you.

   ![Group bookings table listing each company with its passes, price, payment terms and status from draft through to paid](https://www.ticketfairy.com/embeds/posters/marketing-group-bookings--bookings.png)    
   *The blocks sold to companies, at each stage of getting paid.*
2. ## Start the booking and name the company

   Select **New group booking** and enter the company name.

   **Note:** The company name appears on the invoice and is what your team searches for later, so use the legal name rather than the name of the person who rang.

   ![The New group booking form with the company name, the Purchaser section with its customer search, the ticket and add-on lines and the billing terms](https://www.ticketfairy.com/embeds/posters/marketing-group-bookings--new-booking.png)    
   *Event, Group Bookings, New group booking.*
3. ## Choose the purchaser

   Under **Purchaser**, choose the person who receives the invoice and hands out the passes.

   - **Find a customer**: Searches the people who have bought from you by name or email, and makes the one you select the purchaser.
   - **Add a new purchaser**: You enter their first name, last name and email. The booking and its invoice use the name you enter.
   **Note:** The invoice and its payment link go to the purchaser's email. You can change the purchaser while the booking is a draft.
4. ## Add the tickets they are buying

   Add each ticket type and quantity to the booking, and any add-ons that go with them.

   **Note:** Add-ons attach to tickets, so a booking needs at least one ticket line before you can add them. The running total updates as you build it.

## When to charge one agreed total

Most blocks are priced per pass, which keeps the maths visible to both sides and matches what the company approved. Charge one agreed total instead when the deal was struck as a lump sum: a sponsor package, a negotiated table price, or a block where the per-pass number would only invite a haggle. The invoice then shows the single figure with no breakdown, so use it when that's what the company expects to see.

5. ## Set the billing terms

   Enter the **Purchase order number** and choose the **Payment terms** the company works to.

   **Note:** The purchase order number, payment terms, budget code, cost center and any invoice number you enter stay on the booking for your team, and the invoice the company receives doesn't show them. You set the invoice's due date when you raise it.
6. ## Ask for sign-off where you need it

   Optional: turn on **Require sign-off before invoicing**.

   **Note:** You name the approvers when you send the booking for sign-off, and it can't be invoiced until every one of them has approved it. Use it where a discount or a large block needs a second pair of eyes.
7. ## Send the booking for sign-off

   Open the booking with **Details** and select **Send for sign-off**, then choose how the booking is approved.

   - **Send for sign-off**: The booking waits for each person whose name and email you enter. Ticket Fairy doesn't email them, so you ask each one for their decision.
   - **Approve now**: If you leave the approver list empty, the booking is approved straight away, ready to invoice.
   **Note:** Ticket Fairy keeps the approvers only when **Require sign-off before invoicing** is on, so turn it on before you send the booking whenever it needs an approver.
8. ## Record each approver's decision

   If the booking waits for sign-off, open it and select **Approve** or **Reject** beside each approver as they give you their decision, then confirm.

   **Note:** The booking is approved once every approver has approved it. If anyone rejects it, it goes back to draft, so you can change its terms and send it for sign-off again.

   ![Group booking details awaiting sign-off, with Approve and Reject beside each approver](https://www.ticketfairy.com/embeds/posters/marketing-group-bookings--sign-off.png)    
   *Event, Group Bookings, Details, Sign-off.*
9. ## Raise the invoice

   Once the booking is approved, open it and select **Raise invoice**.

   **Note:** If you left **Invoice number** blank, the booking shows the invoice's own number. The booking moves to invoiced, and to paid when the money arrives.

   ![Raise invoice dialog with the company, tickets and total, the Due date field and Email the invoice now turned on](https://www.ticketfairy.com/embeds/posters/marketing-group-bookings--raise-invoice.png)    
   *Event, Group Bookings, Details, Raise invoice.*
10. ## Choose the due date

    Choose the **Due date** the company's payment terms give, such as 30 days from today for **Net 30 days**.

    **Warning:** If you leave it blank, the invoice falls due on the day it's sent, whatever payment terms the booking shows.
11. ## Send the invoice

    Leave **Email the invoice now** on and select **Raise invoice**. Ticket Fairy emails the invoice and its payment link to the purchaser, and shows "Invoice raised and sent."

    **Note:** We hold the tickets and add-ons on the invoice back from sale from the moment it's sent until it's paid. Once it is paid, the purchaser gets an email to give the passes out.

## Or have it done for you

Fai, your AI teammate, can check sales, update your event or change a ticket when you ask.

Fai can draft the booking, send it for sign-off and raise the invoice. She asks before each of those, because each one commits money or can go out to the company.

### In your dashboard, with Fai

```
Create a group booking for <EVENT NAME>: forty passes for <COMPANY NAME> against <PURCHASER NAME OR EMAIL>, on the general admission ticket at its current price, purchase order 8841, thirty day terms, and show it to me before saving
```

## Handle a booking that changes

1. ### Change a draft the company has revised

   Open the booking with **Details**, select **Edit** and change the numbers the company has revised.

   **Note:** You can only edit a draft. Once a booking has gone for sign-off, cancel it and take the revised block as a new booking.
2. ### Cancel one that fell through

   Select **Cancel booking** on the booking details where the company has pulled out, then confirm.

   **Note:** Canceling also withdraws an invoice that hasn't been paid, so its payment link stops working. You can't cancel a booking whose invoice has been paid, and we keep a canceled booking, so you can always look up the block and why it fell through.

Fai can change a draft or cancel a booking once you approve it, and read back the ones waiting on sign-off or payment.

### In your dashboard, with Fai

```
For <EVENT NAME>, which group bookings are still waiting to be paid
```

## Questions you might have

**Does the company pay by card?**

 The company pays the invoice through its payment link rather than at your checkout, and the booking moves to paid once the money arrives.

**Who gets the tickets?**

 The purchaser holds the block and gives the passes out. That is what the company wants: one order, one invoice, and their own list of who is coming.

**Why is there no Find a customer search on my form?**

 The search lists the brand's customers, so only an owner, admin or stats role on the brand can use it. With a role on the event only, a new booking shows the **First name**, **Last name** and **Email** fields straight away, so enter the purchaser there. On a draft, the form shows the **Current purchaser**: select **Add a new purchaser** to replace them, or **Keep the current purchaser** to go back.

**What if the purchaser's email already has an account?**

 The booking links to that account and still uses the name you entered, on the booking and on its invoice. The account keeps its own name.

**What if the purchaser deletes their account?**

 You can no longer raise an invoice for that booking. Cancel the booking, then start a new one with another purchaser.

**What if a teammate changes the purchaser while I'm editing?**

 Your save does not go through, and everything you entered stays in the form. Select **Keep my changes** to see who the purchaser is now, then select **Save changes** to replace them with your choice. To keep their choice instead, select **Reload booking**, which discards your changes.

**Does a draft booking hold the seats?**

 No. A draft, a booking awaiting sign-off and an approved booking save the block's details but don't hold any tickets. We hold the tickets back from sale from the moment the invoice is sent until it's paid, and then they pass to the company to give out. If the night is close to selling out, hold those tickets back separately while the purchase order goes through their finance team.

**What if the company wants one figure with no breakdown?**

 Charge one agreed total on the booking. The invoice then shows the single amount you agreed rather than a line for each pass.

## Still have a question?

Book a demo and we will answer it on a call, on your kind of event. Or create your account and see it for yourself.

   [Book a demo](https://www.ticketfairy.com/event-ticketing/book-a-demo) [Create a free account](https://manage.ticketfairy.com/welcome)

No setup fees. No monthly fee. No credit card required.

## Related guides

- [More ways to use Ticket Fairy](https://www.ticketfairy.com/features)
- [Sell one pass that covers several of your events](https://www.ticketfairy.com/guides/sell-a-pass-that-covers-several-events)
- [Approve orders before buyers receive tickets](https://www.ticketfairy.com/guides/approve-orders-before-buyers-receive-tickets)
- [Sell tickets by personal invitation](https://www.ticketfairy.com/guides/sell-tickets-by-personal-invitation)
- [Invoice sponsors and partners for your event from Vault](https://www.ticketfairy.com/guides/manage-vault-invoices)
- [Find and manage the orders for your event](https://www.ticketfairy.com/guides/find-and-manage-your-event-orders)
- [Download your ticket buyers](https://www.ticketfairy.com/guides/download-your-ticket-buyers)
- [Every Ticket Fairy guide](https://www.ticketfairy.com/guides)

## Do this on your own event

Create your account, build your event and follow the steps in your own dashboard. You do not need to book a sales call.

  [Create a free account](https://manage.ticketfairy.com/welcome) [Book a demo](https://www.ticketfairy.com/event-ticketing/book-a-demo)

The Ticket Fairy, Inc. is a fintech company and technology platform. The Ticket Fairy, Inc. is not a bank, financial institution, or regulated financial services provider. Vault banking services are provided through regulated banking partners.

## Sell tickets with Ticket Fairy

Start free with unlimited events and no monthly fee, and choose a paid plan when you need more.

- Set up your event in minutes
- Free events are free
- Fai, your AI teammate, is built in

 [Create a free account](https://manage.ticketfairy.com/welcome)

No setup fees. No monthly fee. No credit card required.

## See it on a call

Book a demo and we will show you how Ticket Fairy handles your kind of event.

 [Book a demo](https://www.ticketfairy.com/event-ticketing/book-a-demo) [More ways to use Ticket Fairy](https://www.ticketfairy.com/features)

### Tips for selling more tickets

Practical advice from working event organizers, and every new guide as it is published.

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