Plan the run of show and call each cue live

Start each day from Fai's draft run of show

Choose the days and the changeover you want between sets. Fai then drafts doors, soundchecks, sets, changeovers and curfew from your schedule, stages, opening hours and advancing. Each drafted cue comes with the departments that usually act on it. You keep the cues you want and leave the rest. Saved cues show Drafted by Fai, so your team can tell them apart. Fai leaves your locked days, and sets that already have a cue, as they are.

You can plan the days around the show on the same timeline. Add a build day before the event and a break day after it. Each one starts with the usual cues: load-in, rig and sound check, or de-rig and load-out. Trader load-in times show on the run of show for their day too. Your site, production and stage teams all plan from one running order.

Conferences work the same way. Your event starts with departments such as Audio-visual, Speaker liaison and Registration and front of house. Keynotes, Q and A sessions and walk-in music are kinds of cue. Add any cue with a start time, what happens and the stage. Fai works out its kind from the name you enter, from doors to a pyro moment. A cue in the early hours after a late show stays on the show day it belongs to.

• Draft with Fai: doors to curfew from your schedule and advancing
• Departments on each cue: the teams who usually act on it
• Build and break days: load-in, rig, de-rig and load-out
• After midnight: late cues stay on the right show day

• Plan your run of show and who calls it

Fix clashes and late finishes before show day

Any cue that needs a check is outlined, with the reason in plain words. It might clash with another cue on the same stage, or no department owns it. It might run past curfew for the stage or the whole site, or the performer's advance is not signed off yet. A red badge beside the day and stage shows how many are left. Fai lists clashes and gaps under Needs your decision on the event's Today page.

The running-order checks run across the whole day each time it changes. You see an act arriving after their soundcheck or a changeover shorter than the stage needs. You also see a rider the stage cannot meet and a set past curfew, each marked by how serious it is. Many come with a fix Fai has already tested against the rest of the day. You see every cue it moves and the new times before you apply it, and you can undo it straight after.

Set each stage's shortest changeover and opening hours once, and how long an act needs between two appearances. The checks then hold every later change to those rules. Fai can also draft call times for each act and each department for you to approve, and drafts them again when a cue moves.

• Cues that need a check: each with the reason in plain words
• Fixes from Fai: every moved cue shown before you apply it
• Timing rules: changeovers and opening hours for each stage
• Call times: drafted for each act and department, sent when you approve

• Check your running order for clashes before show day

Move one cue and the rest of the stage follows

Move a cue earlier or later by the minutes you choose. Then decide whether every later cue on that stage moves by the same amount. Cues already done or skipped stay where they are, so a late change never rewrites what has happened. Every day sheet, backstage TV and calendar shows the new times.

Your whole production team can work on the run of show at the same time. If a teammate saves a change to the same cue at the same moment, your save does not overwrite theirs. You see their version, so you can check it and try again. When you remove a cue, it comes off every day sheet and its history stays.

• Move cue: earlier or later, with quick buttons
• Move the cues after it: the rest of the stage's day in one step
• Safe for teams: nobody overwrites a teammate's change

Lock the plan and give each stage its show caller

Lock a stage's day when the plan is final. Nobody can then add, change, move or remove its cues until someone unlocks it, and your team can still call cues on show day. Lock the whole site to freeze every stage for that day. Name a show caller for each stage, or one for every stage. Show callers can call cues and lock or unlock their stage, and nothing else.

This is how a festival hands the day from the production office to the stage managers. The plan is fixed, and each stage manager has exactly the access their stage needs. The owners, admins and producers on the event can still call any stage while a caller is on a break. A show caller can also ask Fai to call a cue in their own words, such as "the headliner is live". Fai waits for their yes.

• Lock this day: one stage or the whole site
• Show callers: a named caller for each stage
• Just enough access: callers call cues and lock their own stage

Call each cue from the side of the stage

Now and next shows the cue on now on each stage, the next one with a countdown, and the rest later. It runs on the event's own clock, so everyone sees the same time whatever their phone is set to. Your show caller marks each cue standby, live or done with big buttons made for a phone in one hand. They can skip a cue that is not happening. When they tap live and done, you get the time each cue actually started and finished.

Your show caller can undo a wrong tap one step at a time, and both calls stay in the cue's history. If two people call the same cue at once, the first call counts and the second person sees where the cue is now. The page remembers each person's stage and comes first in the list of sections on a phone during the event. If the signal drops, it keeps the last version it loaded and catches up when the signal returns.

Arrivals due today and open incidents are on the same page. Your show caller knows who is still on the road and what else is happening around the stage. Report an incident from the top of Now and next without losing your place in the show.

• Event clock: one time for the whole team
• Standby, live and done: big buttons for the side of the stage
• Undo: one step back, with the history kept
• Arrivals and incidents: who is due on site and what is still open

• Call your show live on show day

See how late each stage is running and catch up

Once a stage has a called time, you see how late or early it is running. You also see when each cue still to come is now expected. If the stage will finish after it closes at this pace, a warning tells you by how much. When a stage is behind, one button moves the rest of today by exactly how late it is running. Cues already done stay as they are.

If someone called a cue late or not at all, correct when it started or finished and enter the reason. The running time updates. The earlier time stays in the cue's history with who changed it, so your record of the day stays honest. The planned times only change when someone moves the rest of the day. Until then, Now and next and the day sheets show the delay beside the plan.

After the show, How the day ran shows how many cues were timed on each stage and how many started late. It also gives the average start and the latest start. Take the times your team called into the debrief with your stage managers and your curfew officer.

• Running late or early: from the times your team called
• Expected times and curfew warning: for every cue still to come
• Move the rest of today: by the lateness you recorded
• How the day ran: timed cues, late starts and the latest start

Give each team, act and stage its own day sheet

Your event starts with the departments that kind of event usually has, such as Stage management, Sound and Security and safety at a festival. A department's day sheet lists the cues it owns, its people, pickups and arrivals, and key contacts. It also has the radio channels and its rota shifts, with any places still to fill. A performer's sheet adds their set, hotel and advancing, and their whole stay with what changed since they last looked. A stage's sheet lists its performers and tech contacts.

Share a sheet by link, and anyone with the link opens it on their phone without signing in. It always shows the latest run of show and how late each stage is running. Phone numbers and hotel addresses stay off a shared sheet unless you include them. In one step you can email each department lead their own sheet for the day. You see how many times each link was opened, and you can turn a link off at any time. Print any sheet for the clipboard at the gate.

Add the crew, volunteers, collaborators and anyone else working with a department, and choose who leads it. The lead receives the sheet, and their phone number shows on it. You can also add a performer's day sheet to their document pack, beside the site rules, their contract and their rider.

• Department sheets: cues, people, arrivals, contacts and shifts
• Performer sheets: set, hotel, advancing and whole stay
• Share link: no sign-in, always the latest version
• Send to department leads: each lead gets their own sheet in one step

• Share day sheets with your event's on-site teams

Show now and next on backstage TVs and calendars

Make a private link for a TV at the side of a stage or in the green room, for one stage or every stage. Open it in the TV's browser by link or QR code, with no sign-in. The TV shows the act on now with the minutes left and the next act with its start time. It also shows the changeover between them and whether the stage is on time or late. It follows the run of show as it changes.

The TV shows act names, stages and times. It never shows notes, phone numbers or your team's names, so you can hang it where artists, guests and runners pass. You can see when each TV link was last shown, so you know every TV is working. You can stop a link at any time.

Give your production team a calendar link for one stage or every stage. Each person adds it to Google Calendar, Apple Calendar, Outlook or any calendar app that takes a web address. Load-ins, soundchecks and set times sit beside everything else they have on, and when you move a cue it moves in their calendar too.

• Backstage TVs: now, next and lateness, with no sign-in
• Open by QR code: on any TV with a web browser
• Calendar link: Google, Apple, Outlook or any calendar app

• Show now and next on screens backstage and at the side of the stage
• Add your run of show to your team's calendars