Sell timed entry and film screenings without overcrowding

Set up a whole season of entry times at once

Museums, galleries, immersive attractions, tours and food festivals sell entry by the hour, so the space never overfills and the queue outside stays short. Turn on time slots for a ticket type and choose your date range and the weekdays you open. Add your first and last entry time, the slot length, the price and how many visitors each slot takes. Generate Slots creates all the slots for you.

Leave out the dates you are closed with Exclude Specific Dates, and let a late slot end the next day for an evening event. To add a new run of dates later, use Generate time slots on the same ticket type, and the new slots join the same calendar. Make one ticket type for each kind of entry, such as General entry and Members, and each gets its own slots. Deactivate a slot to keep it for later, or ask Ticket Fairy to delete the slots you no longer sell, so visitors only see the times you are open.

• Generate Slots: all your entry times across your dates in one step
• Exclude Specific Dates: closed days left out before the slots are made
• Slot can end the next day: late sessions that run past midnight

• Sell timed-entry tickets for an attraction, exhibition or food event

Price and fill each slot on its own terms

Each slot sells out on its own count, so one busy hour never blocks the rest of the day. Use Edit Time Slot to change one slot's price or capacity, so a Saturday morning can cost more than a Tuesday afternoon, or a school group can have a larger slot. On your Tickets page, the Time Slots card shows each date's slots with their price, maximum sales and the stock left.

Deactivate takes a slot off sale without removing it, which suits a private booking or a cleaning break, and Activate puts it back on sale. For an evening rate shared by many slots, create a second run at that price. Run a promotion for the days and slots you choose, and give visitors a reason to fill your quiet hours.

• Edit Time Slot: its own price or capacity
• Deactivate: a slot off sale and kept for later
• Promotions for chosen slots: a discount on the quiet days and times

• Win group bookings and partner sales with better prices

Let visitors pick a date and time in seconds

Your event page shows a calendar of the dates that still have a time on sale. A visitor picks a date, sees each entry time with its price and picks one. A full time stays on the list, greyed out and marked sold out, so the visitor chooses the next time and your quieter hours fill up. Each visitor reserves a date and a timed entry slot, so scheduled entry tickets never overfill a slot.

• Date calendar: only the dates with a time still on sale
• Entry times: each time with its own price
• Sold-out times: greyed out, so visitors pick the next one

• Lose fewer sales and know who is coming

Know which hours to promote and when to add staff

On a time-slot event, Sales by Time Slot opens first in Performance and lists the sales and revenue for each slot start, so you can see the hours to promote. On the day, the Ticket Type tab of your check-in page groups arrivals by date, then time, then ticket type. Sales by Promoter offers By Time Slot to show which promoter sold each slot.

Ask Fai, the assistant inside your dashboard, how busy each slot is today, and she tells you the arrivals for each slot on the date you name. Use it to move staff to the door before a busy hour or to decide whether a late slot is worth running.

• Sales by Time Slot: sales and revenue for each slot start
• Arrivals by slot: check-ins grouped by date, time and ticket type
• By Time Slot for promoters: which promoter sold each slot
• Ask Fai: how busy each slot is on a date

• See how your on-sale is going while it happens
• Get people in fast and sell to walk-ups

Move a visitor to another time without a new order

Plans change, and a family who cannot make Saturday at eleven can still come on Sunday afternoon. Use Change Time Slot on their order to move the ticket to the date and time you choose. They get a replacement ticket for the new slot with a new barcode, and the old ticket stops working. Your visitor keeps their order, and your capacity counts stay right.

Give staff, press and guests a slot of their own with Upload Time Slot Guest Tickets, where you add the date and time along with each name. A crew pass suits people who come and go all day.

• Change Time Slot: a replacement ticket for the new slot
• New barcode: the old ticket stops working at the door
• Guest tickets for a slot: the name, date and time together

• Move a buyer to a different ticket type or seat
• Answer buyers quickly and keep resale at face value

Plan your film festival programme cinema by cinema

A film festival runs on its programme: which film shows in which cinema, when, and for how many people. Set your event type to a film festival in the Event Operating System, and your planning sections become Filmmakers, Cinemas and Screenings. You see the schedule cinema by cinema across each day, and your programme team, box office and guest desk work from the same schedule.

Add each cinema, then schedule each screening into it with a start time. Filmmakers keep their contacts, travel and hospitality with them, the way artists do at a music festival. Press and industry passes go through Accreditation, with their own approvals and badges. Add each film with its running time, synopsis, poster and press kit, mark its premiere, and follow each submission from submitted through under review to accepted or rejected.

• Filmmakers: contacts, travel and hospitality for each guest
• Cinemas: each room in your programme
• Screenings: each day, cinema by cinema
• Accreditation: press and industry passes with approvals

• Get every artist advance back complete and on time
• Have passes ready before your crew and artists arrive

Sell the pass or screening each festival-goer wants

Some of your audience want everything, some want one day, and some want one film. Sell an all-access pass and day passes as ticket types, and sell a single screening as its own ticket type or as a time slot on a screening day. For numbered cinema seats, add a seat map event for each screening, and a main seat map for passes that hold one seat across the festival.

Run premieres, encores and industry screenings beside your public ones, each at its own price. Hide a press or delegate ticket type from your event page and open it with an access code, so only the people you choose can buy it.

• Festival and day passes: ticket types for the whole festival or one day
• Single screenings: a ticket type or time slot for each film
• Seats for each screening: a seat map event per showing

• Let buyers pick their own seat on your venue's map
• Earn more per ticket as each release sells out

Ask Fai to build and change your programme

Ask Fai, the assistant inside your dashboard, to add a film with its running time, add a cinema with its seats or schedule a screening. She works out when each screening ends from the film's running time and any Q&A after it. If a screening overlaps another in the same cinema, she refuses it and names the film it clashes with. She shows you each change and makes it only once you approve.

Fai also sets up festival passes, including a credit pass that books a set number of screenings, and reviews press and industry accreditation requests. She can tell you about reservations and the audience rankings, where films are listed by their average star rating from the people who watched them.

• Films, cinemas and screenings: added in a sentence
• Clash check: no two screenings in one cinema at once
• Audience rankings: films in order of their average rating
• You approve each change: nothing changes until you say so

• Ask Fai and get your ticketing jobs done