Pick your acts, fix clashes and announce in waves

Your panel scores every application, and a yes becomes a booking. Fai tests a fix for each running-order clash, and you announce acts in waves at the minute you choose.

Ticket Fairy Line-up section listing acts with their set times, which are shown on the public line-up and a change waiting to go public
  • Your panel scores every application
  • Clashes fixed while they are still easy
  • Each wave announced on the minute

Open your call for talks or applications to play

Start an apply-to-play form for acts or a call for talks for speakers. Every answer comes into Applications under new, reviewing, accepted and declined. A conference runs its call for papers from the same section a music event uses for applications to play. Programme teams and bookers share one way of working.

Sort the list by the best reviewer score or the best Fai score, and work from the top. Put an application on the waiting list or mark it as withdrawn when the applicant pulls out. You can also decline it with a reason for your team. Nobody is emailed about a decline, and you can move it back to reviewing if you change your mind. When the form allows it, applicants can change what they sent from the private link in their email until you decide.

  • Apply to play and Submit a talk: forms ready to share, feeding one list
  • New to accepted: each application at its stage
  • Sort by score: best reviewer score or best Fai score first
Ticket Fairy applications for an event, with new talks and acts, the reviewers' score, Fai's score and a possible repeat

Get your whole panel scoring from their own link

Add reviewers to the panel and send each one their own link. They open it with no sign-in and see your note on what you are looking for. They score each open application from 1, not for us, to 5, must have, with a comment if they want. You see when each reviewer last opened their link and how many they have scored. Where reviewers disagree, the review flags it.

Choose whether reviewers see names. With names hidden, reviewers see what was proposed but never who sent it, their email or their phone number. A first-time speaker gets the same fair hearing as a familiar one. Talks start hidden and acts start shown, and you can change either. Teammates on the event score from the dashboard, and each changed score stays in the history. You can stop a reviewer's link at any time, and their scores stay.

  • Review panel: reviewers outside your team, each with their own link
  • Reviewers see names: hidden on talks, shown on acts, or your own choice
  • Reviewers disagree: flagged when the scores are far apart
Ticket Fairy page a reviewer opens from their link, with each talk proposal to score from 1 to 5 and the names hidden

Turn a yes into a booking in one step

Fai goes through each application from a form and gives it a summary and a score out of 5 with her reasons. For an act, she adds what they did at your earlier events. Maybe a repeat marks one that shares an email or a title with another. Accept an act and they join Artists with a draft offer for the fee they asked, and their advance started. Accept a talk, choose its start time, length and room, and the speaker joins with a session on the agenda.

Only you and your team see Fai's notes, so reviewers score on their own judgement. After you accept, Fai gets the advance link ready for you to send, or sends it straight away when you turn that on. Accepting the same application twice never adds anything twice. A second accept only finishes a step that did not finish, so nobody retypes a chosen act into the line-up or the agenda.

  • Fai's notes: a summary and a score with reasons
  • Draft offer: the fee they asked, ready in Contracts
  • Agenda session: start time, length and room set as you accept
  • Advance started: their link ready to send
Ticket Fairy dialog to accept a talk, listing the speaker, the agenda session and the advance it adds, with when the session starts, its length and the room

Find running-order clashes long before show day

Build set times across every stage and day, and the running-order checks run again each time the run of show changes. You see overlapping sets, an act on two stages at once, and an act with too little time to move between stages. You also see sets before a stage opens or after it closes, a stage used on its closed day and sets past curfew. Each problem is marked serious, check or minor, so you start with what would hurt most.

The checks also compare each act's arrival and departure with their calls. Times come from the travel bookings, or from the advance when there is no booking. A flight that lands after soundcheck or leaves before the set ends shows up the moment either changes. Fai compares each act's technical rider with the specs of their stage, including lines such as No drum riser. You find a gap while there is still time to hire the kit, agree a substitute or move the act.

The same checks cover a conference agenda, so keynotes and Q&As in each room are checked like sets on a festival stage. Each day sheet in the dashboard shows the problems on its own cues.

  • Clashes across stages: overlaps, double bookings and acts with no time to move
  • Arrivals against calls: flights that land too close to soundcheck or the set
  • Rider against stage specs: kit the act asks for that the stage does not have
  • Curfew and stage hours: sets outside a stage's hours, closed days and past curfew
Ticket Fairy running-order checks for a festival Saturday, with a late arrival before soundcheck, a short changeover with two fixes and a rider the stage cannot meet

Fix a clash in one tap, and undo it

Each problem comes with the fixes Fai has tested on a copy of the day. She can move a set, move it and everything after it, swap two sets or shorten one slightly. Fai offers a fix only when it clears the problem without adding a serious one. You see every cue that moves and its new time before you apply it, and undo puts them all back.

Set the timing rules each stage needs: its shortest changeover, its opening and closing times and its closed days. Add how long an act needs between two appearances and how early they should be on site before a call. A tent that needs a longer turnaround or closes earlier is checked against its own rules. Once the day works, Fai drafts call times for each act and each department. They go by email, and by text where there is a mobile number. Nothing goes out until you approve each message.

  • Move, swap or shorten: the smallest change that clears the problem
  • Undo: every moved cue back where it was
  • Timing rules: changeover, hours and closed days for each stage
  • Draft call times: for each act and department, approved by you
Ticket Fairy dialog to apply a running-order fix, listing the cue that moves and its new time before anything changes

Announce each wave of your line-up on the minute

Tick the acts for the next wave and choose the date and time. They go out with your next publish but stay hidden until that moment. Your event page, your website and your timetable all show the announcement together. Nobody has to stay up until midnight to press a button. Fans see the new wave at the minute you promised on social media.

Give each act the name they go by on the line-up, a photo, a bio, their links and genres. Ask Fai to draft the bio from their website, music links or a press kit page. Her draft waits beside the bio until you choose to use it. Fees, contacts and notes never go on the public line-up.

  • Announce at a set time: a wave of acts, in the event's time zone
  • Show or hide each act: only the acts you switch on go public
  • Fai's draft bio: from the act's own pages, used only when you choose
Ticket Fairy dialog announcing three acts at a chosen date and time in the event's time zone

See exactly what goes public before you publish

Review and publish lists every act added or taken off, every profile updated and every set time that moves. It warns you about any act going public without a bio, photo or set time. If a teammate changes something while you look, nothing is published and you see the latest review. Nobody publishes a change they have not seen.

When set times move after you publish, the email to your ticket holders opens with a draft listing the changes. Check it and send. Fai reminds you on the event's Today page when set times changed after your last publish. Publish history shows each publish and take-down, who made it and how many changes it had. If you take the whole line-up down, your acts and history stay for when you publish again.

  • Review and publish: acts, profiles and set times that change
  • Missing details: acts about to go public without a photo, bio or time
  • Publish history: each publish and take-down, who made it and what changed
Ticket Fairy Review and publish your line-up dialog listing a set time that moves, a profile update and an act going public without a photo

Help fans plan their day from your own website

Your event page shows the published line-up without any extra work. Copy the code for the set-times timetable or the line-up and paste it into any page of your own site. Or add a line-up or schedule section to a site you build with Ticket Fairy. On the timetable, fans filter by day and stage and star the sets they want to see. They add those sets to their own calendar at the right local time.

Every place updates when you publish again, so the event page, your website and the embedded timetable always agree on set times. Fans keep their starred sets on their phone, and their own calendar reminds them before each set they chose.

  • Copy code: the timetable or line-up on any website
  • My schedule: starred sets kept on the fan's phone
  • Add to calendar: each starred set at the right local time

How organisers build their line-up

  • A festival taking applications to play

    Four hundred bands apply through the apply-to-play form. Three outside reviewers score from their own links, and the bookers sort by the best reviewer score. Each accepted act joins Artists with a draft offer and an advance started.

  • A conference call for papers

    The programme committee reviews talk proposals with names hidden. Accepting a talk puts the speaker on the agenda with a room and a start time. The running-order checks show a speaker booked into two rooms at once.

  • A headliner's delayed flight

    After a flight change, the headliner now lands after their soundcheck. The checks flag it straight away, and Fai offers to move the soundcheck and everything after it. The production manager applies the fix and drafts new call times.

  • A line-up announced in three waves

    The promoter schedules each wave for ten in the morning on announcement days. Each act appears on the event page, the website and the timetable at that minute, with bios Fai drafted and the promoter approved.

  • A weekend of moved set times

    Two set times move on the Friday. The review shows exactly what changes, and the timetable on the festival website updates when the promoter publishes. Ticket holders get an email listing the new times.

Questions About Your Line-Up and Running Order

Line-up & running order

You need an owner, admin or producer role on the event. Applications, Run of show and Public line-up are on the event's Operations page. Open any that is not listed from More sections. Each time someone opens the list of applications or one application, it is recorded.

No. Each reviewer opens their own link with no sign-in. The link works for 60 days, and you can stop it or send a new one at any time.

Not about the decision. When you accept, Fai gets their advance link ready for you to send. Turn on Email accepted people their advance link straight away to send it at once.

No. Fai goes through the applications that arrive from a form and checks those for repeats. Score a talk you added by hand yourself.

Up to two, best first: the fewest new problems, then the smallest move. Fai shortens a set by no more than 15 minutes, and never below 10 minutes long, because beyond that the act needs to agree.

The stage and day are locked, or a cue in it has already been called on show day. Or the run of show changed since Fai worked out the fix. Unlock the stage, or use the new fix the checks show.

Not until you publish again. The Public line-up section says how many changes are waiting.

No. Only sets with public acts, and sessions open to the public that are not cancelled or postponed, go on the line-up.

The second publish stops and shows the latest review, so nobody publishes changes they have not seen. The same happens when two people change the timing rules at once. The second save does not overwrite the first without you seeing it.

Fai lists applications with her notes, and she can score, move, decline or accept one. On your review panel, she can add or remove a reviewer, email a reviewer their link or stop it, and change whether reviewers see names, your note for reviewers and whether advance links go out straight away. She goes through the running-order problems, applies a fix, changes timing rules and drafts call times. She updates an act's public profile, drafts bios and publishes the line-up after you have seen what will change. She shows you each change and waits for your yes.

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The Ticket Fairy, Inc. is a fintech company and technology platform. The Ticket Fairy, Inc. is not a bank, financial institution, or regulated financial services provider. Vault banking services are provided through regulated banking partners. Ticket Fairy Capital financing is provided by third-party private credit partners. The Ticket Fairy, Inc. does not make credit decisions, and all funding terms, approvals and conditions are determined by those lending partners.