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Show your traders in a directory on your website

Festival and market goers want to know who is selling what before they arrive: the vegan street food, the coffee roaster, the craft stalls. A trader directory lets each approved trader describe what they sell, you check every listing, and your website shows the list without you retyping a word of it.

Publish a public list of the food, drink and market traders at your event, check each trader's listing before it goes up, ask a trader to change it, choose how the list looks, and put it on your own website with the embed code.

Pour
Showing the traders at your event on your own website
Durée
7 minutes

Avant de commencer

  • You are an owner, admin or producer on the event. The event's Operations page opens for those roles only.
  • The traders are approved, as in the guide to taking trader applications. Only approved traders can be in the directory.
  1. Open the directory

    Open the event, select Operations, select Traders in the list of sections, then select Directory.

    Remarque: A trader sends their listing from their own trader page with Send for review, and it waits under Listings to review. If Traders is not in the list, select More sections and open it there.

    Ticket Fairy trader directory for a festival, with one listing waiting for review, one in the directory, the embed code to copy and the directory settings
    Traders, Directory.
  2. Open a listing

    Select a trader to open their listing, with what the public sees and its history.

    Remarque: The listing holds only the Name in the directory, What they sell, Kind of trader, Words people can filter by, Website and Instagram. Contact names, emails and phone numbers never go into the directory.

    Ticket Fairy listing for Smoke & Salt BBQ waiting for review, with the name, what they sell, the kind of trader, the words people filter by, the website and Instagram, and the history
    One trader's listing.
  3. Change the listing if you need to

    Optional: change any of the fields, then select Save listing.

    Remarque: Add up to 6 words people can filter by, separated by commas, such as Vegan, Coffee or Gluten free. Enter the Instagram name only, for example @bestcoffee.

  4. Publish the listing

    Select Publish. The trader shows in the directory straight away as In the directory.

    Remarque: Publish is there only for a trader you approved. If the trader changes a published listing, people keep seeing the published one until you publish the change.

  5. Ask the trader for changes

    Optional: select Ask for changes, enter What should the trader change?, then select Ask for changes.

    Remarque: With Email the trader on, the trader gets an email, and their trader page shows what you asked. The listing shows Changes asked for until they send it again.

    Ticket Fairy dialog to ask Smoke & Salt BBQ to change their listing, with what the trader should change and the switch to email them
    Ask a trader for changes.
  6. Choose how the directory looks

    Close the listing, select Directory settings, make your choices, then select Save.

    • How the directory opens: Cards shows each trader as a card, and List shows one trader to a line.
    • Introduction at the top of the directory: A few lines above the traders, for example where the food court is.
    • Show each trader's pitch: Adds each trader's pitch, so people can find the stall on the day.
    Ticket Fairy directory settings, with cards or list, the introduction at the top and whether each trader's pitch shows
    Directory settings.
  7. Put the directory on your website

    Select Copy embed code, then paste the code into the page of your website where the list goes.

    Remarque: The same code is on the event's Embeds page, under Trader directory. The list on your website shows every trader you publish, with no code change.

  8. Check the public directory

    Select Preview the directory. The directory opens in a new tab with each published trader, and people can filter it by kind of trader and by the words you added.

    Remarque: The directory shows 24 traders at a time and is live from your first published listing.

Ou faites-le faire pour vous

Fai reads your trader directory and its embed code, changes a trader's listing, publishes it, asks the trader for changes or takes it out of the directory. She shows you each change and waits for your yes first.

Dans votre tableau de bord, avec Fai

Which trader listings for <EVENT NAME> are waiting for review, and publish the ones that say what they sell

Take a trader out of the directory

  1. Hide the listing

    Open the trader's listing, select Hide from the directory, then confirm.

    Remarque: People stop seeing the trader at once. Select Publish to show them again.

Fai takes a trader's listing out of the directory after you confirm.

Dans votre tableau de bord, avec Fai

Take <BUSINESS NAME> out of the trader directory for <EVENT NAME>

Questions que vous pourriez avoir

Where does a trader enter their listing?
On their own trader page, under Your listing in the trader directory. It starts with the business name, kind and website from their application, and they select Send for review when it is ready.
Can I add a listing for a trader myself?
Yes. Open the trader under Not in the directory, enter the Name in the directory and the rest, select Save listing, then select Publish.
Why can I not publish a listing?
The trader is not approved yet, or the listing has no name. Approve the trader in the Applications view, and enter the Name in the directory first.
What happens to the listing if I cancel or decline a trader?
The trader leaves the public directory at once, because it lists only traders who are trading at your event. If you approve them again, their published listing shows again.
Does the directory show a trader's phone number or email?
No. A listing holds only the name, what they sell, the kind of trader, the filter words, a website and an Instagram name, so contact details never reach the public page.
Who can see the Directory view?
The event's owners, admins and producers, who can also change, publish or hide a listing.

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