Gestionar la producción
Send event document packs to your performers, traders and crew
Before every show, production teams send the same bundle to dozens of performers, traders and crew, then tailor each email with that person's times and paperwork. A document pack goes to everyone at once, and each person's copy fills in their own day sheet, contract and rider, always the latest version.
Put together what one kind of contact needs for your event, such as the site rules, the map, their own day sheet, their contract and their rider, and send it to all of them in one step. Each person gets an email with their own link, opens their pack with no sign-in, and sees their own day sheet and contract. You see who got it and who opened it, share one person's link with a QR code, and stop a link at any time.
- Para
- Sending performers, traders, suppliers and crew everything they need for your event
- Dura
- 9 minutos
Antes de empezar
- You need an owner, admin or producer role on the event.
- The files you want in the pack are in the event's Documents and shared with everyone. A file private to your team cannot go in a pack.
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Open Packs
Open the event, select Operations, select Documents at the top of the list of sections, then select Packs.
Nota: Each pack shows who it is for, its parts and how many people have a working link.
Documents, Packs. -
Start a pack
Select Make a pack, then choose one of the Common packs, or leave them and add your own parts.
Nota: The common packs are the Performer welcome pack, Trader pack, Crew pack and Supplier pack.
Make a pack. -
Choose who it is for
Enter the Pack name, choose Who it is for and enter the Days the link works.
Nota: A pack is for Performers, Traders, Suppliers, Crew, Volunteers or Outside teams. Links work for 1 to 120 days, and 30 days is filled in first.
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Add the parts
Add each part under What is in the pack, then use Up and Down to put them in order.
Nota: A pack holds up to 30 parts.
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Make the pack
Optional: enter a Message at the top (optional), then select Make pack. The pack opens, ready to send.
One pack, ready to send. -
Send the pack
Select Send, tick the people to send it to, add a Message in the email (optional), then select the button that counts the people.
Nota: Each person gets an email from you with their own link and no attachments. A person with no email address is listed, so share a link with them instead; you can send to up to 500 people at a time.
Send a pack. -
Check who got the pack
In the pack, select the send under Sent. Who got the pack lists each person with Sent, May not have arrived or Not sent, and when they opened it.
Nota: Select the button to send again, and the email goes only to the people who may not have the pack.
Who got the pack.
The pack a person opens
The link opens the pack with your brand and message, for that person only: the files to download, the notes, their day sheet one day at a time, their contract with its status and signed copy, and their rider. It needs no sign-in and shows the latest version of each part.
Nota: After the link ends or you stop it, the page says so and asks them to ask you for a new link.
Prueba estos pasos en tu propio evento
Crea una cuenta gratis, monta tu evento y sigue los pasos de arriba en tu propio panel. Tarda unos minutos y no necesitas reservar una llamada comercial.
Sin cuotas de alta. Sin cuota mensual obligatoria. Sin tarjeta de crédito.
O deja que lo hagan por ti
Fai reads your packs and who got them, makes or changes a pack, emails it to the people you choose, starts a send that did not start and stops one person's link. She waits for your yes first. Share one person's link or QR code from the dashboard, because the link shows there once.
En tu panel, con Fai
Make a performer welcome pack for <EVENT NAME> with the site rules, each performer's own day sheet and their contract, and send it to every booked performer
Deja que Fai lo haga por ti
Fai trabaja dentro de tu panel de Ticket Fairy. Crea tu cuenta, abre Fai y pega la instrucción de arriba.
Sin cuotas de alta. Sin cuota mensual obligatoria. Sin tarjeta de crédito.
Share one person's link or QR code
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Get their link
In the pack, select Share a link, choose Who, then select Get link.
Nota: Select Copy link to send it in a message app, or let their phone scan the QR code at the gate. The link shows only once, so get a new link and stop the old one if it is lost.
One person's link, with its QR code.
Get one person's link or QR code in the pack in the dashboard, where it shows once. Fai can email the pack to that person instead.
En tu panel, con Fai
Send the performer welcome pack at <EVENT NAME> to <PERFORMER NAME> only
Stop one person's link
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Stop the link
In Who got the pack, select Stop link beside the person, then confirm.
Nota: The link stops opening the pack at once, and the person sees that it was stopped. You can send them a new link at any time.
What the person sees after you stop their link.
Fai stops one person's link to a pack after you confirm.
En tu panel, con Fai
Stop The Tidewater Band's link to the performer welcome pack at <EVENT NAME>
Remove a pack
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Remove it
In the pack, select Remove, then confirm.
Nota: Nobody can open the pack any more, and every link to it stops working. What was sent stays in the history.
Fai removes a pack after you confirm, which stops every link to it.
En tu panel, con Fai
Remove the crew pack from <EVENT NAME>
Preguntas que puedes tener
- Does a pack change after I send it?
- Yes. Each part fills in when the person opens the link, so a day sheet or contract you change later shows its latest version. Select Change to add or remove parts for everyone who has a link.
- Why can I not add a file?
- The file is not in Documents yet, or it is private to your team. Upload it in the Files view of Documents and share it with everyone, then add it.
- Which day sheet does a crew member see?
- Their own day sheet is the one of the first team they work in. To show another team's sheet, add a day sheet part and choose A team's.
- Which contract shows in a pack?
- The contract you sent to that person, with its status. A draft, or a contract that was declined or cancelled, does not show.
- What if the send did not start?
- Who got the pack says nobody got an email. Select Start again to send it now.
- How many packs can an event have?
- Up to 50. Remove a pack you no longer use to make another.
¿Todavía tienes una pregunta?
Reserva una demo y te la respondemos en una llamada, sobre tu tipo de evento. O crea tu cuenta y compruébalo por ti mismo.
Sin cuotas de alta. Sin cuota mensual obligatoria. Sin tarjeta de crédito.
Guías relacionadas
Hazlo en tu propio evento
Crea tu cuenta, monta tu evento y sigue los pasos en tu propio panel. No necesitas reservar una llamada comercial.