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Recruit volunteers for your event

Festivals, charity events and community shows run on volunteer stewards, bar staff and information-point teams, often hundreds of them. A form that fills your Volunteers list, with Fai's reading of each person, turns a spreadsheet of applications into decisions you make in a few minutes.

Open a volunteer application form for your event that people fill in on their phone, let Fai read each application against the roles you need, accept, waitlist or decline people in batches with one email each, and invite back last year's volunteers with their answers already filled in.

Для кого
Recruiting and choosing the volunteers who work your event
Займёт
10 минут

Перед началом

  • You need an owner, admin or producer role on the event to open applications and decide on them.

  1. Open Volunteers

    Open the event, select Operations, then select Volunteers in the list of sections. The section opens on Applications.

    Примечание: If Volunteers is not in the list, select More sections and open it there.

    Ticket Fairy Volunteers section on Applications, with two people to decide, Fai's reading of each and the buttons to invite last year's volunteers and send page links
    Management, Volunteers, Applications.

  2. Set up the application form

    Select Open applications, or Settings once the form exists, then add the Roles you need and your Welcome text.

    Примечание: Name, email, phone, days, emergency contact and consent are always asked. Select Use your rota teams to copy your rota's teams as the roles.

    Ticket Fairy Volunteer settings with Take applications turned on, the application link, welcome text, roles, your own questions and the privacy notice
    Volunteer settings.

  3. Add your own questions and a minimum age

    Optional: Select Add question for each question of your own, and enter the Minimum age.

    Примечание: The minimum age starts at 16. Someone under 18 is asked for a parent or guardian's name, phone number and agreement.

    Совет: Turn on Don't send the answers to Fai for a question about health or anything else private.

  4. Check the privacy notice and turn on applications

    Check the Privacy notice, turn on Take applications, then select Save.

    Примечание: Applicants tick a box to say they have read the notice.

  5. Share the application link

    Select Copy application link and share it on your website and social media. People apply from their phone with no account.

    Ticket Fairy volunteer application form on a phone, asking about the applicant, the days and roles, experience, an emergency contact and consent
    The form a volunteer fills in.

  6. Read an application

    Select Open on a row to read Fai's reading, the days and roles they chose, their experience and your questions.

    Примечание: Fai marks each person a strong, possible or unlikely fit for a role, with her reason. Fai suggests; you decide.

    Ticket Fairy volunteer application for Amara Okafor with Fai's reading, a strong fit for the bar, her days, roles, contact details and history
    One application.

  7. Choose the people to decide on

    Tick each person on To decide, or narrow the list first with the role, day or Strong fits only.

    Совет: If some applications have not been read yet, select Ask Fai to read with the number beside it.

  8. Accept, waitlist, decline or shortlist them

    Select Accept, Waiting list, Decline or Shortlist, check the email, then select the button that confirms and emails them.

    Примечание: Each person gets one email from you and replies come to you; untick Email each person the decision to change the status without emailing. A shortlist is your team's note and emails nobody.

    Ticket Fairy dialog accepting three volunteers, with the email subject and message each one gets
    Accept volunteers.

  9. Check the statuses

    Select Accepted. The people you accepted are listed there, and you see Done. The statuses are updated.

    Примечание: If someone was changed by a teammate at the same moment, the message says they were left as they are.

Или поручите это помощнику

Fai sets up the volunteer form, lists applications with her reading of each, accepts, waitlists, declines or shortlists people, and invites back last year's volunteers. She shows you who gets which email and waits for your yes.

В вашей панели, с Fai

Show me the volunteer applications for <EVENT NAME> that are a strong fit for the bar, and accept them with the usual email

Из вашего собственного ассистента, через MCP

Подключите ассистента к нашему серверу MCP и попросите его:

Скопированная конфигурация MCP содержит --read-only. Убирайте --read-only, только если хотите разрешить ассистенту вносить изменения. Обычные изменения выполняются по вашему запросу, а перед действиями с серьёзными последствиями совместимый клиент просит ваше подтверждение. Если клиент не умеет запрашивать подтверждение, внесите изменение в панели управления.

Find my event <EVENT NAME>, list the volunteer applications still to decide with Fai's reading of each, and ask me before you accept or decline anyone

Из терминала

Установите CLI по ссылке нашей страницы CLI, войдите командой ticketfairy auth login и выберите бренд, с которым работаете, командой ticketfairy brand use <BRAND_ID>. ticketfairy brand list и ticketfairy event list выводят идентификаторы, которые используют другие команды.

Use the CLI to list applications and decide on them. The form, its settings and inviting last year's volunteers are in the dashboard or through Fai. You need an owner, admin or producer login on the event.

List the applications still to decide that Fai rates a strong fit, with each person's id and version.

ticketfairy event-os volunteers list <EVENT_ID> --status undecided --strong-fit

Accept people and email them the decision. Use id:version pairs from the list. This asks you first unless you add --force.

ticketfairy event-os volunteers decide <EVENT_ID> --decision accept --volunteers <VOLUNTEER_ID>:<VERSION>

Пусть Fai сделает это за вас

Fai работает внутри вашей панели Ticket Fairy. Создайте аккаунт, откройте Fai и вставьте запрос выше.

Создать бесплатный аккаунт Заказать демо

Без платы за подключение. Без обязательной ежемесячной платы. Банковская карта не нужна.

Invite last year's volunteers back

  1. Choose last year's event

    Select Invite last year's volunteers and choose the event under Which event?.

    Примечание: Each person shows the shifts they worked and Fai's reason, such as Worked every shift. Applications must be open, so the invitation has a form to fill in.

    Ticket Fairy Invite last year's volunteers dialog listing last year's team with the shifts each worked and who Fai suggests
    Invite last year's volunteers.

  2. Send the invitations

    Select Invite everyone Fai suggests, or tick people and select the invite button with the number beside it.

    Примечание: Their answers from last time are filled in, and they enter their emergency contact again.

Fai suggests who to invite back from an earlier event, from the shifts they worked, and sends the invitations after you confirm.

В вашей панели, с Fai

Invite back the volunteers from last year's <EVENT NAME> who worked every shift

Вопросы, которые могут возникнуть

Can I change a decision later?
Yes. You can accept someone on the waiting list or shortlist, and decline someone you accepted. A declined person stays declined in the list.
What happens if someone applies twice?
A second application from the same email address updates the first, and the applicant sees We already had your application, so we have updated it with these answers.
Why does it say "Saved as a suggestion on Today"?
The emails did not go straight away, so the decision is waiting on the event's Today page for an owner or admin to approve.
Where do volunteers I accept show up across my events?
In People on your brand's Event Operations, with every event they worked and what their shifts show, so you can offer them shifts at your next event. The food needs they gave when they applied count for the kitchen until they change them.
Can I remove a volunteer's personal details?
Yes, with an owner or admin login. Open the application, select Remove personal details, enter the reason and confirm. Their name, contact details, emergency contact, answers and files go for good; their status, shifts and hours stay.
Can I use my own event form for volunteers instead?
Yes. A form on the event can add each person who sends it to your volunteers as applied.

Остался вопрос?

Запишитесь на демо, и мы ответим на него на звонке применительно к вашему типу мероприятия. Или создайте аккаунт и посмотрите сами.

Заказать демо Создать бесплатный аккаунт

Без платы за подключение. Без обязательной ежемесячной платы. Банковская карта не нужна.

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